I asked them to check what was wrong with my car so the scanned it or did diagnostic test on my car…read moreand they put a quart of oil because it's a little bit low and they took 1 hr to do all that and charge me $200 upfront. The guy who scanned it was done in less than 15min and the lady, named Sara did the estimate for 45 min. Im so disappointed and I feel like they took advantage of me. I asked if the cost is the best they can do but the other guy said that's an hr..wow! I don't want to go back there ! Although my mom and dad go there. No star!

My first time at this establishment. Very friendly, organized, professional and reasonable. Highly…read morerecommend.

Honestly.. the best experience I have ever had at a mechanics! I was on a road trip through…read moreWashington in my RV when I started having engine problems and broke down. I called Pelzels and left a voice message explaining my situation and they got back to me that day and said if I can make it bring it in today or tomorrow! I can never find a mechanic that's willing to look at it that fast. They understood my situation and got me in. They did amazing work on the RV and she's running like a dream and the customer service was unbeatable! Such a good group of people and I believe his name was Clint was wonderful to talk to and really walked us through everything. All in all, great experience and would highly recommend!

DO NOT GO TO THIS PLACE!! After over 4 weeks of having my car, the owner finally said that my…read morebrakes were fixed and that my car was ready to SAFELY drive. He even said that he test drove it himself. However, I received my car with HORRIBLE working brakes. The owner straight up lied. I am so infuriated and disappointed. Please do not go here if you care about your safety and the customer service you receive!!!

I pulled in for air and serendipitously stopped the car with the screw in my tire facing up! The…read morenice kid in there patched me up beautifully on my way out of town to Seattle! That could've been a really crummy trip! I was out of there in 20 minutes!

Called them as the closest tire repair to dentist. They sent out road service truck, changed the…read moretire to temp and followed them to shop to repair original tire! Tech was friendly and delightful. Had to use bathroom-nice and clean! Repaired tire, showed me the iron wedge they pulled! Excellent and fast service! Will be using them forever! Thank you!

ver knowledgeable. Had difficult brake replacement done. efficient and truthful with me. will be…read morereturning for new tires and alignment. Thanks,Frank

Sergio was very friendly, professional, and informative. I would recommend them to anyone! Highly…read moresatisfied!

Overall pleasant experience. Went in for an oil change but got a thorough check of all fluids,…read moretires, wiper blades, etc., as well as other mechanical matters that drew the technician's attention. Everything was carefully explained and options discussed. Good job.

Ray & Aurelio were fantastic, they were knowledgeable and helpful. The service had great value,…read morethey communicated clearly & discussed all options. Aurelio serviced the sealed transmission of a Volkswagen, resulting in smooth shifting. Thank you!!

Honestly I am super satisfied with the work they did on my Durango ! Best investment and the best…read moremoney I've ever spent!! I left their shop super happy ! They were communicative about the process and their customer service was great! I would definitely recommend and I will be brining any car in the future !!

Let me start by saying, if I could give 10 stars I would! I was getting a code that said my…read morecatalytic converter was bad. After months of babying it with cat cleaner it finally lost power. I had it towed to Muffler Bandit, Turns out it was not plugged. It had a fuel smell so Kyke recommended Rigby Auto to take a look. I arranged to take it there and as soon as it started dash lights started flickering and it died. It was about 20° with a windchill of 10. Kyle went way above and beyond trying to get it started to get the windows rolled up and locked for the night. Unsure of what to do at the moment they let me keep it there and got it started the next day and put it in there shop for safe keeping another night! Had it towed the next day, ( Highly recommend Bilko towing as well ) 3 tows total... Turns out It was the alternator. Muffler bandit is the ONLY muffler place I will ever use if needed and tell all my friends and family about! From the gal who answers the phone to the guys in the shop, They treat you like family!! THANK YOU KYLE and gang!! Absolutely THE BEST!!

very professional and trust worthy!!! I'll be back for all auto repairs I would recommend to any of…read moremy family or friends

Held my car for two weeks and did nothing…read more After two calls, they call me back and say I need a new engine. For a diagnosis, they just repeated back when I had told them and tried to charge me $179 for that. The car needed a relatively easy 2 hour repair but they clearly didn't want to do it by suggesting a new engine. Even though I wanted a pro to repair this, I repaired it myself in my driveway in a few hours for under $100 including a special tool.

I asked if they have Mobil 1 oil and they replied yes, I requested it be installed. I could see…read moreunder the hood they were not installing it. I called them out on it and they got very rude and offensive the same guy lied said I did not mention Mobil 1 oil. I will not be giving them any more of my money.

1st thing, these guys are very professional and take the time to explain there services. pricing up…read morefront. it was my 1st time there. my son recommended this place. I'm very picky who works on my truck. I had the oil and oil filter already. I explained what I would like them to do. they said no problem. quoted me a price. when it was my turn. pulled me in the bay. I sat in the truck the whole time. ask me for the 10 quarts of oil and oil filter. took them about 25 mins. when it was done. they showed me the old oil. it's a desiel truck. I can not say enough about this place. great job guys