My German Shepherd/Pitbull mix woke me up at around 4:30am on a Thursday morning, he was throwing…read moreup water in the kitchen, I got out of bed and let him out, he came back in a little later and was staggering.... I took him to the VEC ER on 466A in Fruitland Park, his temp was 107.8. I didn't realize how dangerous that high a temp can be, it is deadly..... does brain and organ damage. I was not told he really had very little chance of surviving. I was frantic and threw my credit card down for 3,000.00 to 6,000.00. They were able to get his temp down, and he stayed overnight. They called on Friday morning and said come get him, adding $400.00 to the $3,000.00 I had already paid. I brought him home, he didn't know who I was, and wouldn't eat anything and when he drank water, he had explosive diarrhea. Not only was his brain damaged but his organs were too. He just wanted to go hide under a large bush in the yard, and die. My vet came Saturday morning. Told me if a client comes to him with a dog with that temperature he recommends putting them down. They are basically toast. No one knows why his temp was so high, he was fine the night before, ate dinner, acted normal. Took his pills at 9:00pm. VEC diagnosed heat stroke, but he was in an air conditioned house, so clearly that wasn't it. He was an old dog, not sure how old, with health problems. I knew that when I adopted him a little over 3 years ago, but in spite of his problems, he was a happy, seemingly healthy boy. His blood work was always excellent. I am beyond devastated, and annoyed that the ER didn't tell me that he had almost zero chance of recovery, so he ended up suffering for two days while I thought he would get better. Now, I have a $3400.00 Visa bill, and a broken heart. I wrote them, to see if they would give me some grace on that exorbitant bill, but they didn't bother to respond. Beware.

Sadly, my German Shepherd passed away very unexpectedly Saturday night while we were sleeping. As…read moreyou can imagine, we were devastated. I called our regular veterinary office, but they were closed. However, their voicemail suggested we contact Veterinary Emergency Clinic. We called and explained what happened and that we wanted to have her cremated. They were very understanding and told us to bring her to them. When we got there, they directed my husband to take the car around the side of the building where they would meet him with a stretcher. In the meantime, I stayed up front with the receptionist. She took me into a room which was clearly for people mourning the loss of their pets. She was very comforting to talk with. My husband arrived in the room and we waited for Casey to be brought in. A gentleman brought her to us. He had wrapped her in a nice blanket and told us to take all the time we needed with Casey. Both my husband and I were beside ourselves with grief. We loved on our baby and let her know how missed she will be. My husband went outside the room and met with the gentleman. Together, they made the final plans for Casey while I had a little more time with her. He was so kind, I really appreciated him and all the staff there. My husband, with his help, picked out a very nice urn for Casey, and the price was really reasonable. On Thursday, I received the call that her remains were ready. I arrived and was greeted by a different lady than last time. When she brought Casey's remains to me, I got a bit teary eyed and she offered me some words of comfort. They did everything so compassionately and professionally, I was very pleased with them. They made a very difficult decision go a little easier and for that, I am grateful.

Dr Budd and her staff are the best! They take excellent care of our puppies. They actually like…read moregoing to the office.

Whatever you do, do NOT take your bird here if you love it. They nearly killed my boy because they…read moretook off his nail almost to the toe! He lost a lot of blood by the time I got him back to them! I didn't have styptic power or anything on hand. They know nothing about birds.

I was able to get my dog in, as a new patient, the same day I called. She had been vomiting for 2…read moredays and had diarrhea for 5 days. Her appetite was up and down but she was drinking enough water to stay hydrated. From the moment I arrived, the staff was very friendly, attentive, and professional. I don't think we waited more than a couple of minutes before she was taken to the examination room. I did not get her name, but the vet tech was so nice, and I could tell she likes her job. Dr. Aten was very professional and offered me different treatment options. When it came time to check out, the bill was considerably less than I thought it was going to be. And by the following day my Sasha was already feeling better. Great job Baseline Animal Hospital!

I got in the following day for appointment! Took my Dog to get her blood work at Baseline Animal…read moreHospital, but ended up not needing to do bloodwork. She was diagnosed having pancreatitis by another hospital. For 2 weeks straight I carefully Monitor her progress, step-by-step, and given her pain med and monitoring how much she should eat. After the Dr looked at my dog Daisy he said that my dog did not have pancreatitis but actually a lower back inflammation! I wasn't there long that I got the best news ever!!! This Dr know his stuff! Experience counts. All the staff were friendly and cheerful. Highly recommend!

Dr. Lon was available when I brought my German Shepherd into the practice. it turns out that my 10…read moremonth old female had pyrometha, a uterus filled with blood and pus. After emergency surgery, my girl is alive, well and home. in addition, Dr. Lon discovered a rock in her stomach (!!!) and removed that as well. I am absolutely convinced that this is a great surgeon/physical who is an asset to our community. I feel that my dogs are in great hands and will continue to use his services.

My cat was very very sick, I called the office and Dr. Lon was available. Dr. Lon both listened to…read moreme and knew exactly what to do. My cat is getting back to being her normal self. Thank goodness for Dr. Lon! He is a compassionate and knowledgeable vet that I highly recommend. Dr. Lon - Thank you so much for going the extra mile to make sure your patient was on the road to recovery!

This is an old review, I called and brought my dog in because she was symptomatic of a UTI and her…read moreVet wouldn't schedule us earlier than 3 days away! I called Mulberry and they said bring her in. They took great care of my dog!!!!

I took my dog there once and i already had one medicine he was taking but they said he needs…read moreanother one and my bill was $251.00 , i came back 2 weeks later when he was out of medicine still scrathing and Dr. Sutton wouldnt even come to the from desk to talk to me about my dog unless i paid $57.00 to look at him and thats not encluding medicine so i left. they only want money

I've had such an amazing experience at Umatilla Animal Hospital. The staff is friendly,…read moreknowledgeable and the Doctor cares more about your animal versus the bottom line. Which I've never experienced prior to going to Umatilla.

There are two vets at umatilla animal hospital. Dr Josh is an excellent vet, Dr Stefanie on the…read moreother hand is horrible. Incompetent at best, with no heart for animals. Brought my dog in with an ear infection, his hearing was ok when I went in, when I got home he was totally deaf. This was after Dr Stefanie treated him. I immediately called umatilla animal hospital explaining what was happening. She first made an excuse of it was the medicine's fault. I called the manufacturer, was told that it was impossible for the medicine to do that especially in that short of a time period. It was obvious it was an error on her part. His eardrums were both perforated. I brought him back to have her check his ears, she said she didn't know why he was deaf and none of it was her fault and walked out of the office. No answers, no compassion no sympathy that my dog is now deaf. She could care less. Do yourself a favor and stay away from that vet clinic.

We just had Dr. Fratello come to our home to euthanize our 14 year old Shihtzu. She was so kind and…read morepatient. We highly recommend her and will use her in the future with our other dogs. So glad she was recommended to us.

Dr. Rebecca Fratello I can't thank you enough. Last night you helped my 15 year old Chihuahua Tiny…read moreBoy crossed the rainbow bridge to join his brothers and sisters Dr. Fratello, you are a blessing. Gentle, caring, and supported all my needs. We will ever be grateful for your kindness. Nadine Willa & Rosie

I have owned pets my entire life and foster kittens for my local rescue; I bring all of my pets to…read moreDr Len Lucero. Dr. Lucero has been my vet for over 9 years, since I moved back to Florida. I travel almost an hour to have my dogs and cats seen by Len. His location is perfect, quiet and peaceful which makes my dogs love to go see Len, they get excited rather than terrified. I am typically scheduled so that my pets are the only ones in his waiting room. Dr. Lucero doesn't try to upsell me procedures I don't need or can afford, he has also been there for me when I needed end of life services which is important since I adopt older pets. I would give ten stars!

Everything went smoothly! Dr Len has the best hands and fantastic surgeon! We are blessed to have…read morehis expertise as our veterinarian!