I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

We had squirrels in our attic and did not know it until the A/C was inspected. We got an…read moreimmediate return call and Urban Jungle came to our house, provided and plan, executed the plan, and we were impressed with his professionalism and courtesy. We give them a 10-10 being the best

Natran has been providing us with pest control service for many years and the service has been…read moreconsistently excellent. The staff are professional, dedicated, and flexible. We have not had pest issues since they started servicing our home. When pest issues surface (like ants or wasps in the yard), they are quick to come out and treat the issue right away.

Great technician. A great service especially with technician…read moreTim Cloud. I hope that the owner gets to see this review. Tim is easily the positive face for this company. He did above and beyond compared to others. I called the office and requested that Tim would be my regular technician even if I have to wait for his schedule. I highly recommend this company!!

I contacted Omega because I heard noises up in my attic at nighttime and suspected mice. I made an…read moreappointment on the telephone, and they were very upfront about their fees. They warned me that they were a little more expensive than other companies, but they have a lifetime guarantee and fully stand by their work. I told them to come by to get a quote anyways. Jeff arrived today and investigated my entire house. I was fully expecting him to tell me there were rats and that he would have to do all this work in my home. Instead, he told me that he didn't find any evidence of rodents. I was a bit distracted with a conference call at work, but he told me he was in no rush as I was the last appointment of the day. As I was finishing up my call, he inspected the exterior of my home to see if there were any opportunities for rodents to get inside. He was so thorough that he even used his ladder to take a closer look at the roof. He let me know that my house was pretty well sealed (from previous owners), but there were a some minor spots that may require sealing. He was very honest and told me that it may be cheaper to have a roofer do the work. We then went up to the attic, and Jeff spent a good amount of time educating me on signs of rodent activity. He even went the extra mile to take a look at the HVAC ducting and water heater to find the source of the noise I've been hearing. While we ultimately couldn't get to the root of the problem, it was very reassuring to learn that it wasn't due to rodents. I absolutely commend Jeff for the thoroughness in his inspection, and honesty in his assessment. He has earned my trust, and subsequently my future business. I highly recommend reaching out to Omega if you have any suspicions of animal activity in your home.

We are second timers with Omega. Three years ago Jeff and team were called out and they did an…read moreamazing job of ridding us with roof rat. So this time we knew exactly whom to call. We knew these rats had been in the garage because of them eating through the dog food bag. Then we realized they were inside eating from his food bowl. What a mess. We called Omega and Jeff. AME out with his team, found some new access points due to construction and now we are rat free again (and the dog is no longer a free feeder!). The first time we tried to fix on our own. The second time we just picked up the phone and in no time.....problem solved

Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

Was a no-show for the first appointment, then was hours late for the two next appointments. Does…read morenot care, does not call to give you a heads-up either, even when they know they will not service your house on the appointed day.

Sam was incredible. On time, courteous, competent, and when he saw a piece of equipment in my house…read morewas not connected properly and the result could have been dangerous, he fixed it for me. I am so grateful. My husband is 88 and has a heart condition. The fumes could have really hurt him. Hunter Pest Control is a service that cares not just about doing their job...which is very important...but cares about us as well, and I think that's just if not more important. I'm so glad we are using Hunter Pest Control.

We had them out to take care of our termite problem. Jack was terrific--Incredibly professional and…read morevery cordial. He gave us a detailed analysis of the infestation along with expert suggestions for resolving it. When he came back out to do the job, he took care of business efficiently and effectively. Haven't seen a termite since. So glad we found Hunter Pest Control!

So I bought a new place back in March, and where my neighbors tree brushed up against the side of…read moremy house, you could see that there was some damage. But ok, I get it, I am buying an older home in an area full of big beautiful trees; this is something I can live with, repair, and move on. Then one morning, as I was sitting outside having some coffee, I started watching the squirrels run around the yard. One of them ran up my neighbor's tree, across the branch touching my house, and then VANISHED! I went over to see what happened, and when I did, he poked his head out from INSIDE the side of my house. He looked right at me, giggle, stuck out his little paw, gave me the finger, and went back inside. That was it. I went and talked to my neighbor who trimmed back his tree and then I made a call to Critter Control to evict my tenant in the attic. Critter Control came out the very next day. Ivan, the rep who came by, was incredibly polite, well dressed, articulate, and on time. He went to my attic, and immediately came right back down and said, "So, you don't really have a big squirrel problem. You do have a HUGE RAT PROBLEM." He went back up in the attic and returned with several photographs of dinosaur sized dead rats, rat tunnels through my insulation, and other sites I will never be able to unsee. He presented me with the best plan to not only get rid of the rats (and anything else), but to also ensure that they didn't come back again. At one point, Ivan even said, "you basically have a giant neon sign over your house that says, 'safe place for rats.'" One week later the Critter Control team (Crew Name Opossum lead by Preston) showed up right on time. They removed all of the insulation in my house (which...well...was old anyways), decontaminated the area, inspected for damage, blew in new insulation, blocked any holes where any critters could get in, and built in a one way exit incase my squirrel friend wanted to leave and not come back. They also set extra traps, and will be coming back over the next two weeks to make sure they didn't miss anything. I really cannot say enough good things about this company or their employees. They did a very professional job, cleaned up very well, and were incredibly easy to do business with. Hopefully I will never have to deal with them again, but if I ever have another critter problem, they will be the first people I call.

I hired Critter Control Houston to inspect my elderly mother's home for suspected animal activity…read morein the vents. After the inspection, they proposed a full sanitization and vent-blocking package -- totaling $1,700 -- citing signs of rodent activity. After paying and having the work begin, we were informed that there were no animals, no droppings, and no need for any sanitization. The material in the vents was coming from an exhaust fan that had caught fire -- something that was never identified or mentioned during the initial inspection, and only discovered when the crew arrived to do the work. To summarize: they missed an obvious burned exhaust fan during inspection, misdiagnosed it as animal activity, sold an unnecessary $1,700 biohazard sanitization package, and never caught their error until work had already been contracted. When I called the office to address this, I spoke with Jessica, who was not helpful. Rather than acknowledging the mistake, I was told the company feels they "went above and beyond." Charging $1,700 for unnecessary services based on a missed diagnosis is not going above and beyond. I chose this company specifically because of the positive reviews and because I needed someone trustworthy to care for a vulnerable family member. That trust was not honored. I would not recommend Critter Control Houston to anyone, and I urge others -- especially those hiring on behalf of elderly relatives -- to get a second opinion before agreeing to any services.

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.