DO NOT USE THIS COMPANY!! I had to book a round trip from central NJ to Newark airport and forgot…read morethe name of the car service we used previously. My wife was at work, so I couldn't ask her to remind me. I called MetroPark on April 3rd for a pickup on April 4th and spoke to 'Sid'. He seemed like a nice enough guy although he couldn't seem to either hear or understand what I was saying part of the time. He told me what the price would be for the pickup at our home and for the return trip, I gave him my credit card info and email and he said I would be receiving an email or text confirmation. By the morning of April 4th, I had still not received any confirmation but what I did receive was an almost $400 charge on my card from them. The agreed upon price I got on the phone was $120 each way. I called the main number back at 8:10 am on April 4th, got a different person, told them I had not received confirmation and asked why I was charged so much extra. He was rude and condescending, said it was sent and that I should check my spam email (which I had already done prior to calling), told me the extra fees were for gratuities and other expenses and added that I shouldn't book them if I can't afford it. Keep in mind that this comment comes from a semi-literate working at a taxi stand. Needless to say, I emphatically told him to cancel the service and hoped this would be the end of it. I then called my bank to give them the heads up about these charges as I would be out of the country for over a week. They explained that the charges were still pending, but I at least wanted it to be on record that I contacted them immediately. As I write this on April 13th, the charges were still on my card, so I filed a fraud complaint with my bank and the charges will be taken off. Also, we went with the car service we had previously used and they were honest, charged less, had a clean, new car and were top notch. Even our driver was a pleasure. To summarize, it is much easier to be an honest company who treats their clients with respect and good service than a vampiric parasite who tries to cheat honest people out of their money. You are only hurting yourselves in the long run through loss of business and reputation. MetroPark, are a few extra ill-gotten bucks really worth it?

Beware. Charged a 90 minute wait fee at Metropark because my daughter was late. I notified the…read moredriver by text 2 hour 45 minutes that the train was delayed. Driver said thanks and keep them posted. I notified them 3 more times by text and talked to the driver on the phone and he said not to worry, keep him posted. So I did. He said he was at a party, no problem. Never did he tell me I was being charged from the original time. I believed that because I gave over 2.5 hours notice, I wouldn't be charged. I paid $193 for the trip from Metropark to Rumson. They billed me an extra $180 the next day. When I questioned Sid, he was extremely rude. He sent an email threatening to sue me if I write a bad review. The below email was sent at 1:51 pm on 11/30/2023: Megan Ferber , The charge is in line with company policy and terms and service, Please read the company policy and it was emailed to you in your confirmation as well. Secondly, We are making this a legal notification , if you chargeback this charge you will incur all cost associated with it. Meaning and not limited to Loss of business , You claimed that you will defame the business all over the internet. If such of what you described happens , We will personally challenge you legally ! for loss of business, Loss of Time, defamation and hours involved to rectify. Furthermore, the part that describe this charge that your trip incurred is highlighted for your convenience. Thank You,

never have any cars available…read more My girlfriend tried to order a cab here twice and they had no cars

Logisticare scheduled my ride with this company to take me to a 12pm doctors appointment. They…read morecalled me at 10am to say the driver would be there at 1115. At 1135 I called and was told that the driver was 2 minutes away. He showed up at 1155 then proceeded to sit in the parking lot for almost 10 minutes. I realize we were running late but this guy drove like he was a Nascar driver. Speeding, slamming on brakes, cutting people off. I was still very late for my appointment but thankful that I didn't have to reschedule. A driver was to return for me at 2. At 215 I called a Lyft to take me to the emergency room as my blood sugar dropped and I had a seizure. The office kept calling me and when I was able to answer, the man was beyond rude. "Damn why didn't you call us? We drove all the way over to get you." When I told him I was at the ER he rudely said 'that's not what your doctor told me. Bye" and slammed the phone down. Terrible customer service, awful driver in a piece of crap van with wires hanging out of the door. I would rather walk than depend on this unreliable joke of a business. I should have said, Damn why couldn't you show up on time, as you said you would" Do yourself a favor and hail a Lyft, Uber, Oasis Taxi or walk. All of these options are better than this company.

Very excellent service. I have been a customer of theirs for a long time now…read more They always work in a timely manner, they always come on time. The prices are very reasonable, especially for JFK airport. They are very reliable I can always count on them. The drivers are also very kind and friendly. 10/10 from me

Horrible. Driver charged us 20 for a trip that normally cost $12. Will never use this taxi againread more

super great! does the best that they can considering they get multiple calls throughout the day and…read morehave to work with difficult people. think about the stress that is put on them.

My go-to taxi service. Better then Uber when traveling in Perth Amboy. Always timely service. $4…read moreor $5 ride in Perth Amboy.

Took station cab to airport and back home. Great service. On time both times, pleasant polite…read moredriver. Clean vehicle. Would definitely recommend.

A truly first rate service..........I would, in my humble opinion, recommend Station cab, in…read moreRahway, as they have outstanding customer service. In short, use them everytime overflow Uber.

I had driver Patel this morning he was great. He was attentive, on time, and he had great customer…read moreservice. I would definitely repeat. He picked me up at a vary early time in the morning too.

***EXCELLENT SERVICE *** Definitely Recommend !!m…read more We were moving cross country for international assignment from New Jersey to Canada. Due to Covid, the international travel scenario is a lot more complicated with stricter rules to follow, so we wanted a taxi service we could trust. In the past, we had used Shreeji taxi services & we remember he showed up on time in a massive snow fall not disappointing us at all, & well so we clearly knew who to contact this time. We contacted Yogesh ji & explained everything , he immediately made us feel comfortable confirming he will check with Canadian border authorities & fulfill all the needed formalities to drive us. He also ensured all our belongings will fit in the van & yet we will comfortably be seated. Then he constantly was in touch with us exchanging information about him fulfilling the travel rules like covid testing , other reqd formalities etc. we contacted him several times to be sure & he always gave us confidence!! On the day of travel, we realized we had a lot more luggage than we thought, yet he arrived on time & ensured everything will be fitted, all our luggages were loaded with great care. He made us feel so comfortable in the journey stopping for coffee breaks or lunch breaks, offered us bottled water, keeping us entertained with interesting conversation & ofcourse he drives so cautiously & dropped us in our destination , unloaded everything & left with a big smile!! He definitely made a long 10 hour hectic journey a cake walk helping us as a family !! Close your eyes & book him because he is the best...he will ensure you & your needs are taken care of !!

They screwed it up so much I'd give Zero if it had been my only ride with them. But they're…read morenormally pretty good so it's 3 stars. I call for a pickup. The driver calls me to confirm the address (which is really good). I explain I have no cash and I'd pay him with a credit card. He says ok. At Metropark train station, he discloses that he has no credit card reader. Off he goes to BORROW A CREDIT CARD SLIP. 2 minutes later he's back and proceeds to spend another 3-4 minutes filling out the paper. HE HAD TO ASK WHERE THE SECURITY CODE WAS. IN YOUR HAND, DUMBSTICK. Meanwhile, my train comes and goes. Holiday schedule, so I have to wait another 40 minutes for the next train. Here's the icing: he says credit card minimum is $11 bucks. I take this trip every week, it's $10 bucks. I took the trip the other way just that morning, it was $10 bucks. Ok Mr. Tool, I usually tip $2 bucks, so you just saved me a dollar. So I'll use Scooter again -- there aren't many options at Metropark -- but I'm not hanging up the phone without confirming price and payment conditions. Metuchen Taxi is Never a problem and they're much cheaper per mile. If they served Metropark I'd never use anybody else.

I was going to JFK from Colonia. The negotiations for price went smoothly, the pickup and delivery…read moreto take me to JFK went well. The dispatcher told me from the outset he would follow my flight and the driver would be there before I landed. I landed and called them when I was ready for pick up at 6:30 pm as previously planned. I was told by the dispatcher the driver was on the Belt Parkway and would be there soon. After I hadn't heard from anyone I called back in 15 min. I was then told the driver had traffic on the Belt Parkway and would arrive by 8pm. The driver did arrive by 8pm. The problem was after we asked what time he left NJ for the pickup, he said 6:30pm. If true, the dispatcher sent him when I first called. That was not our agreement! I don't like lies!

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

I had a very easy ride to the airport at 4:30am with John. Really attentive. Most importantly, he…read morewas on time at such an early hour. Highly recommend!!

Thank you John owner of Traveler's Taxi & Limo of Madison, NJ for delivery our Chick-fil-A catering…read moreorder yesterday to our frontline workers in the Respiratory Department at Overlook Medical Center. In addition to delivering the order, he also made a personal donation. John was prompt picking up the order which allowed for the food to be delivered warm and in time for lunch. Thank you John for your service! Thank you healthcare workers for your dedication during this pandemic! We love Traveler's Taxi & Limo! Carol