Great experience with On Time. This trip I had several last minute changes to my itinerary,…read moreincluding one that required a 4:30am pickup with a late night airline cancellation the night before. All was handled professionally with the phone always answered, no matter the time. I look forward to continuing using this service. Thank you Ashraf.

I've used this car service for airport pickups in the past with no issues. However, most recently,…read moreI had a very unprofessional experience. After being picked up Newark Airport and driven home, a few hours later I received an email from the company saying they were charging my partner and me a $15 fee, when we asked why they said it was because our baggage was "large" and "heavy." There is nothing on their website that states an extra fee may apply, and no definition of what large or heavy mean. We each had one suitcase, normal size for checked baggage. In fact, we used their car service in the past with the same luggage and there were no issues or extra fees. When we had checked in before our flight both suitcases weighed about 40 lbs, well below the weight limit for checked luggage. Due to the lack of customer service and surprise fees based on no legitimate evidence, we won't be using this car service again.

Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

Have used this service twice now and could not be more pleased. Reservation easy, driver great …read more. as good as it gets!

So happy I found this company. Fabulous to plan my ride to and from JFK to Long Island…read more Fantastic service as they drive anywhere. Prices are excellent. If your looking for a black luxury car this is not your company. Just great service and easy booking and great drivers. Ask for wonderful Jen!

I had an amazing experience with Alex! He's very courteous and professional. It was a smooth ride…read moreand I'll definitely be using his service again.

From the owner: Dear customers, I can accommodate rides for groups of up to…read more14 passengers. Will gladly take you to/from airports or cruise lines in PA, NJ, NYC and NYS. Please feel free to contact me at 570-776-6424. Contact me within 24 to 48 hrs to schedule long distances rides.

My supervisor from work has been using Greg's service for many years and recommended him highly to…read moreme. I had used Murphy's, in Middletown, many years ago, but couldn't see them driving south to pick me up just to take me north again to Newark airport. I had considered a cab service, but my vacations are very important to me, and didn't want to have to worry about reliability, so I decided to use Greg's service, and called to set up an appointment. An e-mail was sent with an invite that you respond to confirming your appointment, and you receive a text from the driver a half hour before pick up. My driver showed up very early, and was waiting for me at my requested pick up location. Very friendly, helped with my bags, had a beautiful Lincoln, and got me to Newark in no time! He even was kind enough to look up my departure gate at my terminal for United Airlines! Also, exchanged in pleasant talk on the way! Great service across the board, and highly recommend them and will! I also, love the flat rate that includes tolls and gratuities! Takes the guess work out of your bill. I thank Greg and his wonderful driver, and look forward to seeing them again in the future! A great way to start a great vacation to Vegas! Thank you!!

Great service out of Monmouth County! Cars are clean and drivers are very nice and professional. I…read moretravel a lot for work and I will use these guys over Uber any day! Very great customer service and they have an app that is very user friendly. Highly highly recommend!!

I've used Taxi Jack on multiple occasions and he is always on time and very professional. Vehicle…read moreis clean and he drives very safe. I would highly recommend!

Jack is very reliable, goes out of his way to make himself available, and is very reasonably…read morepriced. Our family has used him several times with no issues whatsoever, and I've recommended him to others who have been thoroughly satisfied with his service. Highly recommended.

Once again thank you for the excellent service. Thank Mow…read morefor your patience. Waiting two hours for a customer to walk out of the airport cannot be easy., but you stuck it out. Communication was once again great. I am finally getting home!! I will most definitely continue to use your services.

Did what they said they'd do. No issues. Professional driver. Good service. We used them before…read more They're reliable.

DO NOT USE THIS COMPANY!! I had to book a round trip from central NJ to Newark airport and forgot…read morethe name of the car service we used previously. My wife was at work, so I couldn't ask her to remind me. I called MetroPark on April 3rd for a pickup on April 4th and spoke to 'Sid'. He seemed like a nice enough guy although he couldn't seem to either hear or understand what I was saying part of the time. He told me what the price would be for the pickup at our home and for the return trip, I gave him my credit card info and email and he said I would be receiving an email or text confirmation. By the morning of April 4th, I had still not received any confirmation but what I did receive was an almost $400 charge on my card from them. The agreed upon price I got on the phone was $120 each way. I called the main number back at 8:10 am on April 4th, got a different person, told them I had not received confirmation and asked why I was charged so much extra. He was rude and condescending, said it was sent and that I should check my spam email (which I had already done prior to calling), told me the extra fees were for gratuities and other expenses and added that I shouldn't book them if I can't afford it. Keep in mind that this comment comes from a semi-literate working at a taxi stand. Needless to say, I emphatically told him to cancel the service and hoped this would be the end of it. I then called my bank to give them the heads up about these charges as I would be out of the country for over a week. They explained that the charges were still pending, but I at least wanted it to be on record that I contacted them immediately. As I write this on April 13th, the charges were still on my card, so I filed a fraud complaint with my bank and the charges will be taken off. Also, we went with the car service we had previously used and they were honest, charged less, had a clean, new car and were top notch. Even our driver was a pleasure. To summarize, it is much easier to be an honest company who treats their clients with respect and good service than a vampiric parasite who tries to cheat honest people out of their money. You are only hurting yourselves in the long run through loss of business and reputation. MetroPark, are a few extra ill-gotten bucks really worth it?

Beware. Charged a 90 minute wait fee at Metropark because my daughter was late. I notified the…read moredriver by text 2 hour 45 minutes that the train was delayed. Driver said thanks and keep them posted. I notified them 3 more times by text and talked to the driver on the phone and he said not to worry, keep him posted. So I did. He said he was at a party, no problem. Never did he tell me I was being charged from the original time. I believed that because I gave over 2.5 hours notice, I wouldn't be charged. I paid $193 for the trip from Metropark to Rumson. They billed me an extra $180 the next day. When I questioned Sid, he was extremely rude. He sent an email threatening to sue me if I write a bad review. The below email was sent at 1:51 pm on 11/30/2023: Megan Ferber , The charge is in line with company policy and terms and service, Please read the company policy and it was emailed to you in your confirmation as well. Secondly, We are making this a legal notification , if you chargeback this charge you will incur all cost associated with it. Meaning and not limited to Loss of business , You claimed that you will defame the business all over the internet. If such of what you described happens , We will personally challenge you legally ! for loss of business, Loss of Time, defamation and hours involved to rectify. Furthermore, the part that describe this charge that your trip incurred is highlighted for your convenience. Thank You,