I would post individually about each person but I can honestly say everyone we encountered here was…read moreincredible. From the front desk to the hygienist to the dentist they made my kiddos feel safe and heard. I have a daughter with serious dental fear and somehow they got her to leave the office saying "I like the dentist now!" I have never experienced such compassionate, patient, and genuinely caring staff at a dental office before. I wish I could rate it more stars because they deserve them. 10/10 experience

Best care! Every dental person we've seen has been so tentative caring to each of my kids. During…read moreall the dental work Dr.Julissa is the absolute best most caring doctor I've ever met. All 4 of my girls adore her!

I have been taking my children here for 3-4 years now and I truly can not say enough good things…read moreabout them. My kids, in no exaggeration, look forward to their dental appointment! The staff is not only very professional but the dentists and assistants are extremely thorough, take their time to explain everything, answer any questions you may have and are still fast enough in getting the procedures done in a way where the child doesn't have much time to think about what's going on! They genuinely care, they are compassionate and they make the kiddos comfortable in their friendly and upbeat setting! If I could give more than 5 stars, I would!

A stellar, professional pediatric dentistry. I have been bringing my children here For the last 3…read moreyears and have been thoroughly impressed. Just today I had to bring in my youngest, a three-year-old, who had 2 very bad cavities. Not only did the dentist tell me ahead of time in a prior appointment about what was going to be needed, but I got the price ahead of time and was able to book an appointment within the month. The staff made everything incredibly comfortable from my very timid three-year-old to the point where he felt so relaxed he had no problem. They use TV screens for the kids to watch (Netflix kid programs) as they perform the procedures and keep everything very light and calm. When he had to get the actual service of filling the cavities/getting a cap, he was made to feel calm and relaxed. The procedure was done in 30 minutes. Thank you red Apple for helping build another wonderful positive dentist relationship with another child. They do offer gas for cavity services. Also, children receive a coin at the end to pick a prize.

Enjoyed the care there! When we moved I was sad to leave my old dentist but the dental assistant…read morewho cleaned my teeth was lovely.

I recently visited Dr. Norma Gutierrez and her team for a dental emergency and I was very satisfied…read morewith the care, she was very attentive and very honest in her suggestions for my treatment. I will be back again to complete other dental work that requires your professional attention. Excellent prices according to my budget and your "Bilingual Staff" the best of Stafford, VA. I recommend the services of this center 100%

I recently took my two year old here for her first cleaning. She previously had a cleaning at…read moreanother practice but this place was on my list to switch us too once we changed our dental insurance. I must say that I was very impressed and it met my expectations, and beyond. When we first walked in, the front desk reception sent us to two sinks in the back to wash our hands, as it is their practice for everyone to wash their hands upon entering and to also wears masks. We came around Christmas time and Santa was there taking free pictures with the children and the center was decorated festively. You can tell they really enjoy making the children happy and feel welcomed. There were children crying during their cleaning, but they have many strategies to attempt to calm them. For example, they painted my daughters nails during her cleaning to distract her. They also gave her a teddy bear to clean it's teeth. As well as even though she was not comfortable laying the normal way on the medical bed, and preferred to lay sideways, the dentist followed her and cleaned her teeth where ever she was calm and comfortable. The staff is also diverse culturally. There is a free parking lot out front with ample spaces. So far, I will be back and this will be our pediatric dentist.

The staff can never get things right! I scheduled an appt with a specific doctor to keep things…read moreconsistent for my children, and everytime I come in there's a DIFFERENT doctor they try to push on you... When you correct them, and tell them it's not the right doctor, YOU are then treated like YOU did something wrong... In addition to that, they can't seem to keep good records because they are ALWAYS asking for my insurance card when theres been no changes. On top of this, they are always sooo rude!! The front desk people will be the reason this business fails.

Horrible experience. I was left waiting over 30 minutes and then had to fill out paperwork they…read morealready had on file, which felt very disorganized and unnecessary. The staff came across as unhelpful , and the whole process was frustrating and inefficient. I would not recommend this place based on my experience at all they suck

Overall service was great…read more The reason they get 3 stars is they overprice by a LOT for self pay. For one child it would be $250 for cleaning and fluoride. I asked what it would be without fluoride and they said $205. I didn't ask when I made appt. Just assumed they'd be similar in price to other dentists i had been too. When I paid, asked for self pay discount which brought it down to $184. We moved from out of state. So I thought maybe it's just more expensive here in Virginia. Called a bunch of offices after my kids appt that I paid $184 for. They all charge only $89-$99 for a cleaning. Some of those even include fluoride. They were very professional! But charging double the price as your competitor is a little wild. Will be taking my business elsewhere.

Associate dentist, drilled so deep into my 17 year old tooth, and she now has severe sensitivity…read more My daughter may have an RCT done for no reason due to this aggressive procedure. We are not comfortable moving forward with any dental tx and currently looking for another dental home.

I have been self conscious about my smile for as long as I can remember due to serious grinding…read more Dr. Toyer and Arissa took their time from start to finish. From the paperwork all the way to the night guard at the end. They replaced both of my front teeth with crowns and used some new fangled high tech scanner computer to take 3-D scans of my teeth for the process. But it's not just this procedure that stands out. I mean, they came out better than I expected by far. But. I have been seeing Dr. Toyer and Dr. Toyer and their team for five years now. I can't remember a single doctors office ever that I've felt more at home. Everyone knows you by name. The pride Dr. Toyer takes in his work is evident from the start to the finish. And he's real hip too. Completely up to tomorrow on the newest tech to make your procedure a breeze. Oh and they do amazing with pediatrics. My toddlers love going to see them! My daughter had a major procedure done here today and Evie, Aritza and two other ladies (I don't recall their names) made it so amazingly smooth. She's only 5 and I inadvertently had frightened her the night before but they handled it all. Even my nerves! Thanks again crew! Keep being number 1!

The staff has changed and they are very unprofessional and rude. They can't seem to keep records…read morestraight telling me I owe $700 when it only should've been $60. Then when I tell them, I'm sorry that's not what you sent me in the email and I showed them. They said that it must've been the wrong proceed I received. After I continued, they realized they were looking at the wrong patient record. Then I was told they don't accept cash only credit cards. My child went in for a cleaning and was told she had eight cavities. I asked to see proof because she had just been in there two months prior and was told everything's fine how can she get that many cavities and just two months? I went to another dentist and they said they didn't find anything cavities. Don't recommend this location anymore!!!!!

I took my 11 year old son for a cleaning and regular checkup and everything was fine into the…read moredentist came in and started checking up on him when he broke/ took out one of my sons molars, my husband told the doctor what had happened and he proceeded to ignore us, we kept insisting and of course we were worried about the situation, he kept trying to ignore and as we kept insisting he asked if we were sure if he had all his teeth before we came in ( my son is autistic so we have to brush his teeth for him, we do this everyday in the morning and at night, also we had brushed his teeth right before going into the appointment) we told him we were sure so he said we had to go to the E.R for x-rays in case he swallowed it, when my husband told him to refer us because he had been the one to do it, he got mad and just said if you say I'm the one that did it, tell the doctor that as if that would've solved the situation. I want to clarify that the issue here is not even the error that he made but the way that he tried to gaslight us in telling us that he had already lost the tooth when he clearly was bleeding, also as a parent of a special needs child this was devastating to be almost shooed away from a dentist office where I had been going for years. Please consider this before taking your child here!

Our last appointment we had to wait over an hour forcing us to reschedule to two months later…read more Today we have been waiting over 50 min to be seen despite arriving and filling out the forms early. There is a clear opportunity for better processes to allow patients to be seen in a timely manner.

Providers seem good enough. Never been taken back earlier than 40 mins after appointment time with…read moreno communication for Ortho or pediatric dentistry visits. At current appointment, checked in at 11am with front desk staff, filled out paperwork. 1120 received a voicemail saying I haven't arrived as I'm sitting in their lobby.. won't be returning after finishing treatment.

I scheduled an appointment for my daughter at this location, and while the booking process was…read morequick and easy and the front desk staff were friendly, that's where the positives ended. My daughter is 13, and I'm encouraging her independence, so when she preferred to go back alone, I waited in the lobby. The hygienist called her in, clearly aware I was her parent. After the cleaning, the dentist came in (walking right past me in the waiting area) to complete the exam and review the X-rays. It was determined my daughter had a cavity. At no point did either the hygienist or dentist speak with me directly. Instead, paperwork was handed off to the receptionist, who briefly told me my daughter would need to see a different dentist and gave a referral. That was the entirety of the communication. I chose not to follow their recommendation and instead sought care with another provider where communication was prioritized and we felt more supported. Clear communication is essential in healthcare, especially when treating children. Unfortunately, this office fell short. I would not recommend.

My three children love this office. We were sad when my daughter aged out of the pediatric…read moredentistry side. It does ease our mind to know they walk her over when her appointments are over, because my kid would sit right over there until I came to get her otherwise. So them walking her over makes her feel safe. Each visit we enjoy the personable exchanges we have with all team members. They are always friendly, informative and most of all very welcoming to the kids. My youngest son just started his dental appointments and I was. It sure how he'd do. I was pleasantly surprised at how well he did. They make the experience for kids go so easy. Timely, accommodating and a fun experience every time. We do miss seeing the beautiful bird they once had. I love coming here with my kids.