Very happy with the service we received! Our tech was very knowledgeable and polite and also helped…read moremy husband move the appliances back in place! Price was very reasonable.

All aspects of job were handled timely and competently. I'd recommend them for appliance service…read more The price was absolutely fair and I believe it is easy to get gouged in appliances repairs. So, I feel great about the experience.

What a wonderful company. Efficient , kind, knowledgeable and affordable. They take pride in…read moretheir business and it shows. Haven't seen a company this great in a long time. Great customer service! 5 stars!

I had an issue with my hvac system today. I placed a request on Facebook if anyone knew of a…read morecontractor who could come out and Platinum Service Pros was recommended. The guys came out SAME DAY for me!!! They diagnosed the problem, offered options and fair solutions. Never once did they try and upsell me something I didn't need. They not only did a great job but they also made me feel comfortable and you could tell they were both guys that operated with integrity. I have another issue that needed addressed also and I went ahead and booked with them to come out next week for that! 5star service here! Great experience! thanks fellas

We had a new A/C unit installed and a new furnace. The people that installed the units done a great…read morejob. I will recommend this company to anyone. The Brookins

I'm updating a review from 7 years ago where the Allen's technician informed me I needed 3…read morecapacitors replaced at the cost of $250 EACH.... Needless to say. Those bad capacitors are still going strong. BEWARE OF THE PREDATORY BAIT AND SWITCH tactic this company uses to make money.

They did a great job! Fixed the problem (a faulty outlet) same day we called. However.... jaw hit…read morethe floor with a $245.00 bill to replace an outlet that costs less than $5. I now understand after a quick phone call to them that any material taken off the truck is $50.00, $50.00 for gas, and I thought he said (after the fact) the trip charge was $175.00 or maybe that is what he has to make $175.00 and hour to pay the two master electricians on staff. I needed schooling. Course that doesn't add up so maybe they only charged $145.00 for the trip fee. Either way. Be sure to ask up front what the fees are. The work is unquestionable, it's the bill that makes one think. Most businesses quote "up front" on trip, and hourly rates (plumbers, h/a, electricians, builders) plus material. Was told we didn't ask, so... they don't tell. I bought a $50 outlet from them! :) Low star rating due to transparency in pricing. No repeat business from here. No value for my money.

Thompson Electric has done work for me in the past. They haven't changed a bit; still a great…read morebusiness to work with. Doug & Co. did the work I needed and were half the cost of other estimates I received. If you need something done, I'd call them first if I were you. Great job and very professional work.

Called early in the morning about having a toilet replaced. They were there that afternoon and done…read morean excellent job. Jeremy was one of the guys, unfortunately I cannot remember the other guys name. Highly recommend.

Glen is always on top of it. Anytime I've had to call with any service requests, he's been there…read morewithin the hour -- even during off hours. Great team, great pricing, and excellent service.

Fast, friendly service: The sewer line had to be dug up and cleaned out. A trap was installed. The…read morework was done on a Saturday. It took all day. The price was outstanding. I highly recommend this company.

Ray's Plumbing and team are top notch! I was in a time crunch, my sink hadn't been draining…read moreproperly for some time due to not having the financial means for repairs and a recent hardship. Rick was sent out, assessed my problem, and not only fixed it, but was very knowledgeable, friendly, professional and understanding. The cost was reasonable and since they went above and beyond, I've just found my go-to company for all future needs! Highly recommend!

Tommy, I wanted let you know how much I appreciate your ability to think about the issue at hand…read moreand develop a plan to address it. You remain calm when issues come up and engage that wonderful ability to solve the problem. I hired Tommy to plumb my new pool heat pump. Looked like an easy enough job. The heater was leveled when we turned it on. However, the fan was hitting something causing a racket. We had to tilt the unit to a 30 degree angle for it to stop. Not good. I could not reach the company's support. I went inside to email them. When I came back out, Tommy had discovered the issue and fixed it. The issue was a manufacturing fault. I can get hyper when issues like this occur and he has a very calming effect on me. I highly recommend him. you receive value service at a fair price

I was having an issue with my samsung refridgerator. I looked up appliance repair and come across…read moreTommy Time decided to give him a call. So tommy time came out to the house looked at my fridgerator and his diagnois was a clogged evaparator coil He then informs me he doesnt have the training or the equipment to make the repair so i paid him his diagnostic fee of 75.00 dollars and he left. so i hired gopro appliance repair out of louisville and they came out and did their dianostics and came to the conclusion that i had a leak in the yoder loop that could not be repaired. So now i had to pay gopro 211.89 for their diagnotic and r600 A refill which was needed to make the diagnois My problem with tommmy time is i was never informed of his inability to be able to do repairs on a closed system until after his dianois which from the tech at gopro was wrong I then in return contacted tommy time and informed him that his diagnois was incorrect and by doing this it cost me an extra 211.89 which i ask if he would refund me the 75 dollars i paid him he responded and said no because it paid for his time and gas to come out well i understand it cost money to do business but it cost me 211.89 more because his diagnois was wrong so i guess what i am saying here is you might want to ask small reair men if they are fully qualified to do the complete job before they come out or should the guy at tommy time advise people of what he is qualified to do since he cannot do all the repairs needed

Always friendly staff and has everything you need. Always asks if you need assistance finding…read moreanything. Overall great experience!

This place is a one stop shop... I was able to purchase lawn & garden supplies, new light fixtures,…read moreand Valspar paint for my new chalk painting addiction, all at one time. Super convenient!