Elk River tire and auto Crystal greeted me and was friendly. After setting up the service I needed she asked if I would like a oil change. My car wasn't really due but the way she said it made me say yes. She then asked me to check out the web page by saying if you sign up you will get savings and a free oil change for your birthday. With good people like this up front making sure the guys in back get work. P.S guys buy her flowers. read more

I told them my issue then when I told them I didnt want them to work on it they charged me for a 'diagnosis' of what i told them was already wrong and I've never heard a tow guy talk so bad about a place, dont trust them read more

WARNING! DO NOT GO HERE! My truck sat for 6 days and a chipmunk chewed some wiring in my truck. I had no choice but to get towed a mile to this place. They told me that it was my wiring harness. For that, 4 new tires, 4 new tire sensors, and labor, was just over $2k. Not a bad price. HOWEVER, When I got my vehicle back, left front blinker out, left 4-way flasher out, rear left license plate light out, washer fluid pump doesn't work, and left fog light out. So I took it back the next day. I waited until mid afternoon to call for an update. They said "Well this was more of a problem than we thought. It's probably just the bulbs, the washer pump isn't part of the engine harness. We'll take a look at that." The way they were talking made it seem like I was going to have to pay for it. So of course I got defensive I won't lie. But then I asked if they would fix it. Their response "Well of course we'll make sure the lights will work before we get it back to ya." ARE YOU KIDDING ME!? You didn't think it was a good idea to check to ensure the vehicle was in working condition before you have it back to me in the first place!? When I said this to them their response was "The truck wasn't running and we got the truck running." Just wow. How about you admit your garage did a poor job and did the absolute bear minimum. I specifically asked when I dropped it off if this was something they could fix. They assured me "Yes." Clearly this was above your scope of practice. So they call me back later in the day and say "Ok so we have no idea why the washer pump doesn't work but we can continue to look into it. The fog light and license plate light we changed the bulbs and they work. We fixed the blinker problem but now it blinks really fast and we really don't know why. Here's the deal, we can keep digging and fix this, or we can put it back together for you since you missed work and you can have your truck back." Due to the absolutely poor service, missing two days of work, all for there to be more problems with the truck (meaning you said it was fixed and all you did was get it running), I opted to go somewhere else. When I got home I popped the hood and when they said they would "put the truck back together" again, poor service. The wires in the engine harness are just laying there instead of in their protective plastic sleeve, the problems they stated are still there, AND there is no warning light on the dash to let me know if I leave my lights on. I see that the owners respond to bad reviews so I fully expect them to try to refute what I say. They'll probably say "Well we told you we would make this right but you chose to take your vehicle. We left the wires out because we thought you would bring the truck back to resume fixing it, etc etc." After this entire ordeal, you think I'm going to head back!? Avoid this place at all costs because you'll be out your money with more of a headache. HIGHLY SUGGEST NOT GOING HERE EVER! RESPONSE to owner's comment: I even said it was a good deal. That was not the problem. The problem is POOR SERVICE plain & simple. The fact is, when someone takes their vehicle to you, a supposed reputable auto repair shop, customers expect their vehicle to work/fully function. As a business owner, as an employee working at the repair shop, one would like to think when you return a product back to the customer, you would do a thorough job, to ensure everything is in working function. The fact is, you should have never even called me in the first place to tell me my truck was done had you actually done a simple functions check. It's wiring. It's electricity. Do your due diligence and check to make sure things are working. But your response says it all. You simply don't care enough about the customer. I don't care how long it took you to tear apart my vehicle. That's your job. Had you done it correctly in the first place, checked everything, you would have realized the extent of the damage ORIGINALLY, & charged me for more labor hours which I would've happily paid for, bc you corrected everything. read more

Elk River Tire & Auto - Tires Near Me - Elk River, Minnesota

Do not go here if you value your money. Ridiculous hourly rate, lady at front desk played dumb about part pricing. They will not break down their pricing for you. Charged me $400 for a $70 part. This shop is looking to take advantage of you. The mechanics here are nice and do good work, but the management is horrible. read more

They are honest and efficient as they can be with how many people go there! This is my new fav place to go in town of ER. Recommend! read more

Dropped my truck off yesterday and picked it up today. Great service and super fast. Had leaking tranny coolant lines. Good prices compared to other shops in the area. Will definitely be coming back in the future when needing work done. read more

I had an appointment for a week. I got there and the guy said they were a little behind. I sat there for 45 minutes and not one word. I said I wasn't g to wait any longer. The guy just says okay. No, I'm sorry or anything. You would think that he would have had the courtesy to let me know how much longer, or I'm sorry about the wait, nothing. Also, whoever is writing the responses to bad reviews never takes any responsibility. Are all the people that posted negative reviews wrong??? I don't think so. What a joke!!! read more

Steer clear of this place. Had CV service and problem instantly reappeared Had struts replaced and a week later another shop said repair was terrible. Started asking around and most said they are really iffy and you take your chances. You are taking a chance. read more

Made appointment for an alignment 9 days in advance... as their closing hour approached (on a Friday), I called to check if it was done. They stated that they "never got to it." I asked "Well, when can you do it?" Her response was "Next week". I said "Next week as in..." She replied "Tuesday, Wednesday... Thursday." I can not express how pissed I was/am! They never even had any intentions to call me! I would definitely recommend to STAY AWAY FROM THIS SHOP! TOTALLY UNPROFESSIONAL! THEY ONLY GET ONE STAR BECAUSE ZERO IS NOT AN OPTION! read more

always friendly, prompt, and thorough! I've been using their services for 4 years. Never had any issues.

Elk River Tire & Auto - a perfect way to navigate my fear of the unknown when it relates to my cars maintenace. For many years now I "know a guy" when my car acts up. I just pick up the phone, explain my issue and the crew at Elk Rive Tire & Auto take it, no stress! I totally just them to repair only what I need, no hidden surprises, or add on repairs. Competitive pricing and prompt turn arounds. "I got a guy!" Thank you! read more

Easy to schedule and always do great work. They are great at communicating and responding in a timely manner.

after I got my car towed to elk river tire and auto they and I when there to get an update on my car they didn't even know what car was my car and I got it towed there after it wouldn't start and I put a new battery in it and they told me that the battery was cracked so I took the battery back to where a bought it from and I got a new battery even though it wasn't cracked. after that they told me it was the alternator and when I ask for the reading of the voltage of the alternator they told me it was broken. after they told me that I knew they were lying so I got my car towed to precision tune auto in elk River come to find out nothing was wrong with my alternator or battery the only thing wrong with my one of the fuse box's and it was not even as expensive as this alternator That wasn't even the problem. these people do not know what they're doing, and I would never bring my car there read more

Able to get me in quickly and get my oil change done in a short amount of time. Good coupons.

Won't go back. When draining oil they let it back flow on to skid plate. Got home and 1/2 hour later noticed at least 1/2 quart of oil drain from skid plate all over my driveway. I'm sure it was dripping on the road all the way home. Obviously the don't pay attention to detail. Never happened at any other place I've been. Furious..... read more

Every time I go to Elk River Tire & Auto the service is outstanding! The service is always fast and reliable and the staff is outstanding.

If I could give a zero I would. I have been to this place 10 years ago when I first moved to Elk River and had a very bad experience. It took over two 1/2 hours to get my oil changed after I was told that it would be less than 45 minutes. I went there one time after that to get just an ESTIMATE on tires. The price was 50% higher than 2 other local stores. I was told that they don't match prices. To try and give them a 3rd! shot we brought a vehicle there to get a muffler fixed. $500. Seemed high to me but the GM told me that they match prices. I found prices at two local shops both within 2 miles of there for over 35% less. I went back to Elk River Tire and Auto and the General Manger Carrie told me they don't match prices when they are that low and that I should take my vehicle somewhere else. This place is a ripoff, they have always been overpriced. Do not go here. read more

Been here on a regular basis for oil changes and tire issues. They are always helpful and get the work done on time. Many appointments available each week. read more

Had a slow tire leak this past winter - quick repair, super friendly & very reasonable pricing!

We bring both of our cars here for service. They're always fairly quick and explain everything to us. If something does need to be done, they review it with us before actually doing the work and charging us for it which has happened at several other shops. I can't recommend them enough. read more

I have loved coming to Elk River Tire & Auto for the past few years. The staff is always friendly and I can trust that my vehicle is in good hands. Big fan of the reward system and all the coupon offers as well! read more

Ella River tire and auto did a great job on getting my vehicle in fast and getting the job done. I highly recommend them!!

Usually very happy with their service. I sent my son there 2 weeks ago to get his oil changed and was quoted $29.95. We have a 10$ off coupon. My son got the oil changed and then was offered many other services (I told them when I called to set up the appointment to just change the oil and not try and sell him other services...) At checkout they only took 10% off not 10$. The next day driving his hood flew up as he was driving down the highway because it was not latched down properly after the oil changed Not happy with their service this day. read more

They lost business to discount tire. The cheapest set of 195/65/15 they had was $550+ installed. They were also very pushy to get me to set up an appointment on getting a set installed. No thanks. read more

I brought my grand Prix in because the previous owner had HID headlights installed and they went bad. At tire and auto they told me the factory wiring had been removed to accommodate the hid wiring and somehow it would cost over 400$ to revert to factory lights. Not wanting to pay 400 just for headlights I chose to defer and looked elsewhere. I happen to know the previous owner of the car and he told me that was bs, he did not remove the factory wiring to add the hid kit. Sure enough when I took it to precision auto tune down the road it took all of 2 seconds for him to find the wires for the factory bulbs. And precision didn't even charge me anything. I just got my own bulbs and plugged them in myself. I would have been out 400$ if I had chosen to get work done at tire and auto. I've had work done at tire and auto a few times over the years and this makes me wonder how many times I've been ripped off. Obviously I won't be returning and I happen to work with several people in elk river who need routine maintenance on their cars. We regularly talk about where not to go to get work done. Guess who made the top of my list! read more

Easy to schedule, great service and awesome promotional deals when you sign up for their club!

We have been bringing our cars here for 15+ years and they always repair them right at a good price. They are a terrific HONEST shop.

I had tires replaced on my truck and my car and oil changes from Elk River Tire and Auto - all this past month. They were really great to work with. I've used their services for about 10 years now. I love working with them. They searched and found me great prices with a mail in rebate on the tires - that was an added bonus! And, the oil change prices - even for full synthetic on a 2014 GMC Sierra - which takes extra oil - their prices beat WalMart Tire & Lube Express. They are always friendly, but the reason I keep going back there is I TRUST them. I need someone that I can TRUST to tell me the truth about what I really need for my vehicles. I am not a "car guy" - so I need someone I can trust that will not sell me a bunch of things I really don't need. I TRUST the guys at Elk river Tire and Auto. Mike is really great to work with. Over the past 10 years, as my two sons went through high school, then to college, we had many cars, older beat up cars, and these guys were always reliable about telling us exactly what we really needed done on each vehicle, without up-selling us a bunch of extra stuff we really did not need and could not afford. This is very important because a lot of places tell you that you need everything under the sun done on your vehicles, even if it is an old car on its last legs that your kid is just driving 3 miles back and forth to school each day. Yeah, you could spend thousands to fix everything in the world on an old car, but Mike will tell me what he would do for his kids - what I really need for them to stay safe, rather than doing a bunch of extra stuff. I love working with them and trust them with my new truck as much as with my old cars. A year ago they saved me a TON of money when, during a routine oil change, they told me they noticed a small leak on the transfer case on my new truck. I took the truck in to the dealer and they determined the entire transmission was messed up and they had to rebuild the entire thing. It was all done under warranty, but I would not have noticed that if these guys had not pointed it out to me. If that had not been done under warranty, I would have been out big bucks. I am grateful for the guys at Elk River Tire & Auto doing a great job taking care of my vehicles. Martin Mayerchak, Otsego MN. read more

When I brought my car there to get my radiator fixed they brought me home and back up there when my car was done! They are so nice and deserve to get more customers! - keep up the hard work ya'll read more

My previous visit to Elk River Tire and auto was excellent. I was greeted with a friendly smile at the front counter and my vehicle maintenance was performed as promised. The tech also made repair recommendations to me. There was no pressure to make repairs immediately and their cost estimates were very reasonable. I will definitely be back. Thank You Bill W Zimmerman MN read more

I love Mike and all the people at elk river tire and auto. I dropped off my car and they brought me to work and it was done when I was done and they even picked me up. I have gone here for 20 years and will continue to they treat me as a person not a number. read more

This is my go to for all auto repair. The service is awesome and price is extremely reasonable. They are also quick on the service. Will continue to use them on all my cars. read more

The employees are helpful. Service is good and they get the job done. We've had a couple sets of tires shipped here from Tire Rack for installation and work has always been done timely. read more

Friendly and knowledgeable staff. We have been going here for years and never had a bad experience. With 5 cars in the family, ER tire and Auto very helpful with our car maintenance. read more

These guys did a great job. Patched my tire in less then 15 minutes while I waited. Would recommend their services.

I have used Elk River Tire and Auto for several years now, and have been very pleased with there service. My vehicles are always done when they say they will be, and the service has been great. read more

I've been here once before for an oil change and have no complaints. It's right next to my work which was extremely convenient. I'll definitely be coming back for my next one. read more

They told me my tires were bald.. Didn't believe them so I got a second opinion from another tire shop and they said my tires were only half gone. They found a few supposed leaks as well and made it seem like a huge deal. Second mechanic couldn't find these. These mechanics will definitely try to rip you off. read more

I had a coupon for free alignment and tried to call/use their internet application to set up an appointment. I did not receive a response and sent a note back saying I was disappointed that they did not honor their coupon. Mike sent me an email back stating that the scheduling software was supposed to confirm the appointment and it must have been a software glitch & that they had me scheduled for an alignment. Their service was thorough and it took less than an hour to complete the alignment. I'll be going back to have my transmission and coolant serviced. read more

I felt they were very helpful when I had to fix my car. They weren't pushy or impatient.