My 89 yo mother was admitted to Brookshire after a hip surgery for rehab. She has significant…read moredementia so she required a bit more help than she might have otherwise. The staff was very helpful and responsive to my mother during her brief stay. The CNAs were patient and kind and the rehab staff was effective. Medicare unfortunately decided she didn't need to stay so we were sent home much earlier than expected. The building itself is clean although quite old and run down with little warmth in the decor. Special shout out to Sheri Brown and Carrie Taylor who have continued to assist me with my FMLA paperwork and have been patient and diligent in trying to satisfy the requirements of the process.

My 90 year old mom was there for rehab and we are all very happy with staff, rehab and quality of…read morecare. Facility has been remodeled and we would use again without question.

My mother was neglected and denied proper medical care. She died in September at the same time…read moremany others died. My Mother was severely malnourished, covered in bedsores and her intestines were so impacted that they were shoved up into her right lung and she was vomiting feces. I hired a legal medical examiner to perform her autopsy and have since obtained a Lawfirm to file suit against Whitesburg Gardens aka Signature Healthcare.

My mother was here for a little over a month. Very little empathy from the therapy staff, missing…read morepain prescriptions. When my mother passed, got a call that she had "expired". If I had the choice to do over again, I would choose a different nursing home.

Update Nov. 2021. Mom has lived for about 7 plus years in Redstone Village assisted living and…read moreGrandview Gardens memory care. I can't say enough kind words about this facility! A lot of your loved one's care has to do with you. Do you show up? Do you visit your loved one? I know not everyone can due to being remotely located. This facility loves my Mom and loves her well. They delight in getting her ready for a joyride (thanks Serea), and the staff are so engaged with mom they can't wait to tell my family and me what she's been up to (both good and bad). I have one of their fabulous nurses on text message and can get any information I need about Mom in an instant. They are so responsive and so loving. I highly recommend Grandview Gardens for your loved one's memory care needs and Redstone Village for assisted living. Some advice: be present if possible and be active in your loved one's care this goes a long way. Both Redstone Village proper and Grandview Gardens have kept mom happy and healthy for around 7 years! Thanks so much! This facility is clean and updated and full of activities but If your loved one doesn't want to participate, they willingly go the extra mile to ensure their needs are met, for example, making sandwiches for mom who slept through dinner and didn't eat. This is the type of facility you do not dread visiting. Please consider Redstone Village. It is an entire life span facility from freestanding homes where you have a beautiful view and can drive your car or golf cart to dining or exercise or swimming facilities to assisted living again with beautiful views, to memory care with ample activities, including day trips to local strawberry picking and restaurants to hospice. Redstone Village is the real deal and my family and I are so grateful Mom is enjoying her 88th year on the planet here. My family have visited other facilities in Madison county and mom lived in one for about a year. Redstone Village eclipses all of them in terms of compassionate care, consistent rule following and generally loving what they do. Almost no personnel turnover. For peace of mind do consider RV and GG.

My search for a retirement community began with the goal of finding a community with excellent…read moremedical facilities and a diverse population. I wanted a facility that offered both independent and assisted-living as well as a memory care unit to ensure that all my future needs would be adequately met. Redstone Village, nestled up on a hill surrounded by mature trees and beautiful gardens, has exceeded my expectations. The staff has been most helpful in guiding me throughout the process from my initial visit to moving in, which has made the entire move less stressful. I have found my neighbors to be very warm and welcoming. Daily opportunities from exercise to pleasant social events, good food and shopping close by makes for ideal senior living. SB

I have been a patient in Encompass for the last nine days and will be discharged tomorrow. I was…read moreadmitted for rehabilitation following constructive back surgeries. The care I have received here from the medical and therapeutic staff has been above board. The therapists have been great. They are pleasant, supportive, and knowledgeable. I am in much better shape as far as mobility, stamina, and balance are concerned than I was when I arrived. The medical staff has addressed all of my issues promptly and positively. The doctors are out on the floor during therapy sessions and interact with the patients daily. The nutritionists come by daily and provide a menu of things you like. The patient techs check on you several times a day and are always cheerful. My experience here has been entirely positive and I am glad that I chose Encompass for my rehabilitation.

It couldn't be nicer. I couldn't walk. When I got here from a previous location. Within a few days…read moreI was at it! Friendly staff.

My mother was a resident at Madison Manor for about 5 months. She had dementia and was under…read morehospice care. The staff at Madison Manor was a godsend to our family. We never had to worry that she was being taken care of. From Mary Overton, the facility admissions director to everyone from the aides, CNAs, nurses, and maintenance we were very satisfied with her care. She was treated with love and dignity in her last days.

Madison Manor is an old, small, nondescript one-story brick building you would drive right past…read morewithout noticing. Even the lot is small. There is none of the external (and internal) "flare" of other senior care facilities such as Redstone Village (or even the place I would *never* recommend, Regency) like putting greens, raised herb gardens, floral gardens, water features, extensive walking paths, ice cream parlors, swimming pools, libraries, etc. It may have a library, I did not explore the entire interior. It's about 3 blocks north of Highway 20 on Sullivan in Madison. It's an 80-bed Medicare/Medicaid skilled care and rehab facility. My best friend and sorority sister's sweet Daddy has been here for about 2 weeks and I have visited him twice. He is in a semi-private room sharing it with another man, and they can have the curtain pulled between them for a little privacy. The rooms are small. Each resident gets a hospital bed, a microscopic wardrobe, a guest chair, a wall-mounted TV [there may be one TV per room], and a bedside table. Logistics are not bad! You ring the front doorbell, and someone lets you in almost immediately, there are no long waits like I experienced at Merrill Gardens while being absolutely loaded down with supplies for Mom. You enter the open lobby area [again, very small; however it and the facility are tidy] and are greeted by the friendliest staff on the planet. There's a tiny [size of an old school calculator] check in device where you key in your name, phone number, answer personal health related questions, the name of the person you are visiting, your relationship, and it takes your temperature and prints out a name tag. Although, it feels like the 70s inside, each person I interacted with was smiling, friendly, kind, and helpful! The staff checked in on my BF's Dad while I was there and tidied up his half room. We met one of the physical therapists and she was very attentive and engaged, offering to coordinate a special need my BF had for her Father, with the nurse. The residents were discussing a Veteran's Day visit a group had organized during which they visited, and gifted the Veteran's with a ball cap and a bag loaded up with goodies like moon pies, Cheetos, and snack crackers. This visit was quite the "buzz" of discussion and made me happy! One of his lunches was typical southern food: fried fish, turnip greens, coleslaw and a scoop of vanilla ice cream. BF said the meals taste really good. I can attest the meals do smell good! Do consider Madison Manor if you need their services. Sadly, skilled care in Madison County is suffering a serious shortage in terms of availability and open beds. Don't expect to be "wowed" by the building itself. Do know you can tailor your loved one's room [or semi-private room] with wall decor, personal photos, calendars, etc. The pictures uploaded here do not reflect the room my BF's dad is in or the exterior. Rather than the somewhat inviting single-bedroom photo here on Yelp, the semi-private rooms are more like 40-year-old hospital rooms. Also, there are no exterior seating areas at MM.

My family member was admitted I January 2026. He wanted to go to the restroom several times for a…read morebum and later to go pee. He asked over and over again. Several nurses were present. His daughter told nurses that she was leaving and would be right back. She came back shortley. Her father was on the floor lying there and couldn't get up. The bed was elevated. No pads were on the floor. The staff handed her 2 pamphlets for 24 X7 care to hire. I asked how soon we could be discharged they said 7 days. I believe you could push for sooner or don't go I called all the way up to director and no one answered their phone. I called from director down to nurse again. No one answered. Called again and each time left messages, explained that my husband had a brain injury and could not risk a fall. Asked that he be discharged since my husband was not safe there. Took a long time for him to get from ER back to Regency. I think Pt is really good. Got around the clock care until I could get him released. I do not recommend nor would I have someone here without 24x7 care to take care of your family. Take them home instead and hire the services needed.

Do not use this facility for rehabbing your loved ones. Repeat, do not use this facility as a rehab…read morefacility for ANYone you care for and about. Sweet 89 year old Momma has been in this rehab approximately a month and it has been a disaster from my [her youngest daughter's] perspective. Outright snubbing their collective nose at state laws/regulations, this facility did not provide my Mom with an insulated water bottle until about the 8th day she was there. Sooooo, I visited Mom and guess what? This loser facility had placed deodorant and body lotion on Mom's hospital-style rolling table right in front of her as she sat in a wheelchair along with a small styrofoam cup/straw. Before my eyes, my sweet, dementia-suffering Momma, poured body lotion into the cup and commenced to try and drink it [!!!!!]. First off, these items are supposed to be under lock and key. Her Memory Care facility keeps anything that can be improperly ingested in a locked drawer until the staff unlocks it for her use under proper supervision. Anyway, I grabbed the styro cup and body lotion and ran in the hallway to get help -- the only scrub wearing person nearby, to whom I explained what was going on said "uh, I've never seen that before!" HOW in the world does that help the situation? I was so furious, I could hardly contain myself. I've walked into Mom's room where she was splayed out on the bed nearly falling out of the bed, with a dirty depends on - my brother experienced the same thing. The rooms are generally filthy, the staff drops off trays of breakfast, lunch and dinner and does not bother to cut, for example a large fried chicken breast, into bite sized pieces for an arthritic elderly person such as my Mom who cannot cut up her food. Said uneaten food just stacks up on trays atop chest of drawers or the soiled garment container in restroom. Full milk cartons (think elementary school), waters, Shata colas and eggs, bacon, butter packets, biscuits, you name it...slop everywhere. Long story short, I called the ombudsman with my 8 complaint points, and although she was very responsive and empathetic, all her office can do is mandate the facility create a Corrective Action Plan, and even this [IMHO slightly punitive action] has to be initiated by Mom's Power of Attorney, in this instance my brother. They have a nice courtyard, it's big, with begonias and roses and a small-ish pavilion with nice furniture and a ceiling fan. Sounds nice, right? Guess what - residents and guests are not allowed to use it. Rationale: the keypad access is broken. [[[Uh, last time I checked there are professional people who fix stuff like that, and isn't this a fire code violation/issue??] So, as a workaround, I was able to locate a giant/awkward 02 tank for sweet Mom and awkwardly wheel her around all the numerous corridors to sit out under the covered awning out front of the building - Mom in her wheelchair and me sitting cross-legged on the concrete, and in 100+ degree weather. Mom enjoyed looking at the cars coming and going and "greeting" the visitors on the 4th of July holiday for about an hour. STILL: unacceptable - the courtyard is 2 doors from her room and should be accessible to all at all times! Thank the Lord brother moved Mom next door to Skilled Care at Regency Main. I'll comment on that facility when I visit Momma Sunday. TL/DR: DO NOT USE THIS FACILITY.

Started PT at Choice for shoulder issues, trying to avoid more damage. The therapists were all…read morefriendly, professional, and definitely knew their field. They gently pushed me to a bit more each time, while keeping an eye on my comfort and pain level. Within a few sessions, I was able to move my shoulder around better and wasn't waking up in pain anymore. By the time I "graduated" I was pain free and had a list of exercises to help maintain good health. Now almost a year later, I still have no pain in my shoulder. I credit the Choice therapists with that! I have to say that their Receptionist is also very sweet and was very accommodating to my timing for appointments. All-in-all, I couldn't have been in better hands than Choice Therapy!

I have a lower back injury, and I went to Choice Therapy Services, and the overall care and…read moreprofessionalism of Mr.Andrus was outstanding. He actually cares about how you are doing and if you are improving under his care or not, and what he can do to make your overall pain and mobility better. I would highly recommend Choice Therapy Services to anyone in need of therapy.

She fell and broke her hip. She was 88, frail, sickly I hope and pray that we won't need this any…read moretime soon; but, if and when we do, we will definitely choose Hospice of North Alabama as our provider. Rehab was her immediate future. It was Saturday and we had until Monday morning to make a decision on which rehab center we wanted to use. We ran home to grab some dinner then were planning on going back to the hospital for the evening. We weren't quite done eating when we were interrupted by the phone. It was the hospital. She was being discharged. My brain went into overdrive. When? Discharged to home? Am I hearing you correctly? Tonight? Right now? Are you even fricken' serious? What the hell are we supposed to do? How could the doctor even think this is going to have a good outcome? Is he fricken' insane? Nope. The doctor was sending her home on hospice. The hospital social worker had set us up with Hospice of N Alabama. She assured us that hospice would be at her house tonight. It was already 5pm. She wouldn't be home until 7-8 at the earliest. Nobody is going to come out tonight. It was Saturday for heaven's sake. OMG. We can't do this. Who in their fricken' right mind thinks this is alright? It is not. We're going to hurt her. True to their word, a hospice nurse showed up within an hour of us getting her home. It's a good thing, we were clueless. He assured us that hospice would be there to guide us and help us with her care. He told us that a hospice nurse would be there in the morning to get us situated. He said a bed would be delivered that night. What still sticks in my mind from that visit was that he told us that we'd be OK. I looked at him and thought "are you fricken' delusional? No, we're not going to be OK. How in the world are we going to be OK?"The next day, supplies such as Depends, absorbent pads and adult wipes showed up. More supplies would show up during the week. Even the Ensure that she needed was delivered to the door. More and more things just seemed to appear through thin air. We had need of nothing. Hospice was there to guide us as her health deteriorated. When a new issue arose, our nurse would come up with something. We could call anytime and if we needed someone to come to the house, sometimes only to reassure us, at 3am, they came. They provided an aide to bathe her. They even had a chaplain come by to pray with her, to pray with us. The best part was the music therapist who came every other week. When he came, our whole family was there. Even her infant great grandson. The therapist played mostly old hymns. While she couldn't put a sentence together and her voice was so weak that we had a hard time hearing her, when the music started, it was like someone flipped her switch to on. She belted out those songs. That hour, every two weeks, I think is what saved us. Eight months later, she passed from her earthly home to her eternal home. It's been nearly 2 years. Our memories of that awful 8 months are fading and being replaced by the happy memories that we had formed with her through the years. Her son now volunteers with Habitat. The baby is growing and is now a "big boy" at 3. I've begun writing short stories. Yes, there is still a little hole in our hearts, there always will be; but. we're moving on. That's what she'd want us to do. And, like the hospice nurse promised us that first night, we really are all OK.

Everyone we have come in contact with at Hospice of North Alabama have each been absolutely…read morewonderful, caring, and loving people. Their care is exemplary. We just cannot say enough about these dedicated people and the help and care they so willingly give. We truly feel like they are part of our family! Erlene