Absolutely the most caring staff. highly recommended for your loved ones. Everyone smiling & very…read morefriendly. 10/10 would encourage

I'm forever grateful to Susan Rogers and the entire staff at Madison at the Range for being there…read moreduring a very tragic time for our family. Our Mom suffers from Alzheimer's and Dad has been her caretaker for several years. After his accident, Mom was so lost and the task of being there for both her and Dad as we dealt with his long road to recovery while balancing our own lives and families in the mix was beyond overwhelming. You are truly our angels and am so thankful for you...you love our Mom unconditionally and strive daily to ensure she enjoys life to its fullest. Thank you Susan and Cierra Steele for the weekly pictures and invites to festivities. You will never know the peace it gives me. The staff is absolutely is absolutely amazing and takes such good care of each of their residents. When they call they always say first off "Mom is fine" and then proceed to tell me if there is something she needs or often it's a function they are inviting me to attend with her. They have went above and beyond during COVID-19 offering to Face Time, organizing a parade, making sure we have the correct address to send mail, and the list goes on! My Mom is happier than I've seen her in years and I highly recommend Madison at the Range. Teresa Rexing #madisonattherange #thankfulandblessed

April provides for excellent service in the food service facility. April is a team payer that…read morecaters to the every need of the residents and guests of the facility. She gives her best in all she does. Not only is she polite and considerate but professional every day.

A nurse from Merrill Gardens was supposed to meet our father at his inpatient rehab facility "this…read moremorning." She then changed the appointment to 2:00 PM. It's now 2:15 PM and she has neither come to the appointment nor called us. This is unacceptable. UPDATE: She did, in fact, show up, and was able to work with our father as planned. So, no need to say anything after all.

Pretty on the outside - negligent on the inside…read more My mother was in the Monark Grove memory care facility from July to Nov 2023 - until we had to take her out. We had to instruct them to do simple things like: take her hearing aids out st bedtime, take her temp if you see her coughing, call the doc if she has edema, and change her sheets if she has an accident - none of these things were being done. We also found scatches on her arms which weren't being treated. I could go on. Staff appear to not have experience in a memory care facility. We found staff staring at their personal phones everytime we were there. The turnover among staff and managers is unbelievable. Maybe this is just the typical standard of care for this corp. She has been in another facility for 6+ months and the difference is night and day. Observing the staff in the new facility has shown us that Monsrk Grove is not just poorly run, but likely on their way to be investigated by the state.

y'all this place is awful there are no rns that work there only lpns handing out meds the…read moreadministrative director and her assistant both hand out meds all of the cnas the have are agency , hospice care is having to be filled in by agencies as well and only 16hrs of 24hrs in a day which hospice care is 24hrs theres only one employee with a cna license the others are only care givers , some of the residents sit in poop and pee all day due to the morning shift care givers especially jr , erica is great and destiney is the only cna they have !

My mother was a resident at Madison Manor for about 5 months. She had dementia and was under…read morehospice care. The staff at Madison Manor was a godsend to our family. We never had to worry that she was being taken care of. From Mary Overton, the facility admissions director to everyone from the aides, CNAs, nurses, and maintenance we were very satisfied with her care. She was treated with love and dignity in her last days.

This is one of the worst places to put your loved one. They act all nice when you take a tour and…read morevisit your family but are highly neglectful of the residents when you're not there. Residents are left soiled in their feces and urine and some do not get any bath and the nursing home does nothing about it. There are many employees that neglect the elderly and the rehab patient. Do not walk away from this place RUN! The residents are left to be lonely. They are highly neglected and they literally let them die without much care. When you take a tour or you show up to visit your family member they act nice and like everything is good. The second you leave that changes.

My fiancé and I moved here in April, and it was very easy move-in and had lots of help from Tammy…read moreand Kaley! Very friendly staff, we have had some issue and maintenance was quick to respond and the staff was very helpful and accommodating! Our dog LOVES the backyard, and we do too! We have our personal grill, which you cannot find anywhere in the area while renting! The gym is a little small, but has great amenities!

From the owner: VLux Madison features brand-new one-, two-, and three-bedroom homes and townhomes with modern…read moredesigns and exceptional amenities. Enjoy a resort-style pool, fitness center, pickleball court, tot lot, and off-leash dog park. Host gatherings in the clubroom, work in the conference room, or relax in your private fenced backyard. VLux Madison offers the perfect blend of comfort and convenience. Schedule your tour today!

I would not recommend doing service for this business. i serviced the pool for two years and the…read morecustomers were very happy. Changed ownership and have yet to try to get me paid up a year later.

We have lived at Grand Reserve at Madison since June 2022. we have seen a lot of changes in staff…read moreover the time that we have lived here. some good and some not so good. I am hoping with the recent change in leadership we are going to continue to see positive changes that are beneficial to this wonderful community. The apartments are spacious and as reasonably priced as an apartment can be nowadays. We had a major issue come up with our apartment that had to be handled above office level. The area manager was fantastic about handling it in a very efficient matter and it was quickly resolved. The team they brought in to fix this issue was friendly and so fast in the work that they did while still fixing it properly. I am hoping with this most recent change in leadership that this apartment will go back to being a wonderful community with resident events and neighbors who care about their neighbors too.

Don't let the negative reviews scare you off--I almost did, and I'm so glad I didn't! Thanks to my…read moreamazing leasing consultants, Olivia & Ben, I found my perfect home in this beautiful community. The team here is constantly improving the property--they recently power-washed all the sidewalks (something I've never seen at other apartments!), and they host fun social events at least once a month. The upgrades in the units are thoughtful and add real value, making the space feel luxurious. Yes, there are fees for not following community rules, but they're just in place to keep everything clean and well-maintained--no issue if you're a responsible adult! Maintenance is outstanding. Since I work in Decatur, my aunt sometimes stops by to walk my dogs if they need access to my unit. The team always communicates with her to schedule a convenient time instead of leaving her waiting around--such a considerate touch! Between the top-notch care, fantastic amenities, and genuine effort to make this place feel like home, I couldn't be happier with my decision. Highly recommend!

This apartment complex is one of the worst places I've ever lived. Management will nickel-and-dime…read moreyou with ridiculous extra fees while doing the bare minimum to maintain the property. When something breaks, don't expect accountability -- expect excuses, blame, and attitude instead. They actually accused us of intentionally breaking the sink pipes instead of admitting their plumbing was flawed. This was after 8+ maintenance requests to address the flooding issue caused by the sink pipes literally falling apart while the water was running. Most of the staff is rude, dismissive, and completely unprofessional. Amenities are a joke and rarely work properly, just like the gates that are somehow constantly broken. For the amount of money they charge, you'd think basic maintenance and security wouldn't be impossible. One of the most disturbing experiences I had here involved a neighbor filing noise complaints about my dogs. Management immediately threatened eviction and even told me I may need to rehome my dogs instead of actually investigating the situation fairly. I did everything in my power to figure out why my dogs were barking so much, only to discover that the neighbor was literally standing outside my window recording and provoking them. When I brought this creepy and inappropriate behavior to management's attention, they did absolutely nothing about it. Nothing is ever management's fault. They refuse to take responsibility for anything and treat residents like inconveniences instead of paying tenants. Save yourself the stress, money, and frustration and live literally anywhere else. I'm happy to be out.

I could not be happier with the wonderful care provided to our family by Home Instead! Every person…read moreI've come in contact with and every caregiver has been compassionate and incredibly helpful. My father, who has dementia, needed pre-op care for three days and the caregivers were fantastic with him. Home Instead was able to find a caregiver on relatively short notice to stay with my dad overnight in the hospital. I am grateful I found this company and will continue to have them help my parents, especially when I cannot be there. Thank you!

My Dad adores his caregiver and she adores him. It gives me much more peace of mind being at such a…read moredistance. Folks - if your loved one balks at the idea of a caregiver (but they really need one), keep pressing. It was quite the battle with my parents but mom was so helped during her cancer illness and dad would be extremely upset if he lost his faithful and consistent companion now. Many kudos to the sincere caring and listening from the staff. Thank you for your professionalism. Thank you for truly understanding that caregivers-from-the distance can get frazzled and overwhelmed!