We recently had our wedding reception in the Victorian room. It was absolutely perfect for…read moreeverything we needed. James was very easy to communicate with and even let us set up a day early with plenty of time. I would highly recommend using this venue for any large event.

PART 1 We rented…read morethe Manor Room for my daughter's wedding because we were on a budget, and their pricing seemed affordable. They also gave us the impression that they were willing to work with us financially. From the beginning, one of the biggest issues we experienced was that the information we were given repeatedly changed throughout the planning process. We made a point to ask questions and clarify details before making decisions because we wanted to avoid surprises. We relied on the information we were given, only to later be told something different. Ava was assigned as our point of contact. Unfortunately, we found ourselves repeatedly having to clarify details, only for the answers to change later. We chose to rent the venue without catering but hired their bartender service because Ava specifically told us that everything for the bar would be provided and that we only needed to bring the alcohol and mixed drinks. Based on that information, we booked their bartender. During our final consultation one month before the wedding, we were then told that we would actually need to provide virtually everything ourselves, including bar tools, supplies, garnishes, and possibly even ice because they weren't sure whether their ice machine would be working. Since this was completely different from what we had originally been told, we canceled their bartender and hired an outside bartending service that supplied everything we needed. This resulted in an unexpected additional expense. When I requested a credit for the bartender we were no longer using because the information had changed, I was told no because we had supposedly received "special pricing" to fit our budget. During that same consultation, we added the plates, goblets, and silverware package. Ava showed us samples of the linens, runners, and dinner napkins for us to choose from. Since they didn't have the runner color we wanted, we purchased our own runners and only used their tablecloth overlays. Later, when I followed up, I was told the dinner napkins were not actually included but that they would "throw them in" at no charge. This was confusing because we had already been asked to select the napkins during our consultation. Once again, the information we were given changed after decisions had already been made. We also requested an additional hour for setup, which cost another $60. Considering we received no credit for canceling the bartender we were no longer using because the information had changed, every additional charge became increasingly frustrating. On the day of the wedding, we arrived at 3:00 p.m. to begin unloading and decorating and immediately noticed the sweetheart table had already been set up even though it was visibly warped in the middle. Ava was unavailable that day, so I contacted James, whom I had originally communicated with. The staff replaced the table, but it was disappointing that it had been placed in the venue knowing it was damaged. Unfortunately, that was only the beginning. We soon discovered water leaking from the men's restroom area and water coming up through the venue's laminate flooring. While setting up behind the buffet, we lifted a black floor mat and found numerous paper towels underneath that were completely soaked. We also noticed water seeping up through the middle of the dance floor. When we reported this to the office staff, we were told it "might have been from the ice machine the night before" and that they had only noticed it that day. This explanation raised several concerns. If there had been an event the previous evening, wouldn't the cleanup staff have noticed the leak? If they knew about it that morning, why wasn't it repaired before our event? Why were soaked paper towels already hidden underneath the mat if this had only just been discovered? Based on what we observed, it was difficult to believe this was a problem they had just become aware of. We expressed our concerns because the wet floor posed a serious slipping hazard for our guests. Rather than acknowledging those concerns or discussing a reasonable solution, we were told we had only two options approximately 30 minutes before our ceremony was scheduled to begin: Reschedule the wedding so they could fix the problem, or Allow them to place wet floor signs throughout the venue while staff continuously dried the floor. The office staff also repeatedly referenced the Force Majeure clause in the contract as though it relieved them of responsibility. However, their own contract states that Force Majeure applies to situations such as natural disasters, fires, government restrictions, labor disputes, civil unrest, or other events beyond their reasonable control.

We recently had a baby shower / gender reveal party and hired Moonstar Celebrations to help us set…read moreup our backdrop and balloons for a photo booth area. Janice was very communicative throughout the process, providing ideas and sketches while she was planning everything out. The day of, the venue we booked decided to cut our setup time short because there was a party that booked lunchtime and was running late. Despite this setback, Janice and her team were there on time working on setting up while the restaurant workers were cleaning up. I can only imagine how chaotic it must have been, but everything was setup on time and came out beautiful! The theme was like XLB on CNY, and Janice ran with the idea and brought it to life. We loved the addition of the fans and flowers! There were also some lanterns that they were able to attach onto the walls that added to the theme, but we forgot to take pictures of them. Overall great experience working with Janice and extremely happy with the result.

Janice was so great to work with: attentive to details, followed up on questions, and accommodated…read morerequests. She was so flexible even when we had to change venues last minute for our event due to weather, and she and her team worked through the rain to get our balloons set up. The display was beautiful, and exactly what we were looking for--a subtle bunny theme for a Year of the Rabbit and Easter 1st year birthday. We got so many compliments from our guests and other family and friends. We will definitely call on Janice again for future events!

Mia recently bar tended our backyard wedding in May and she was absolutely incredible to work with!…read moreShe answered all of our questions promptly and with expertise and she provided great options for customization. On the day of the wedding, everyone was commenting on how beautiful and tasty the drinks were and how efficient and friendly Mia and her assistant were. One of our guests told us that the second he finished his beer, Mia swooped in and offered him a fresh one. Even though we had a signature cocktail list, our guests were raving about the customizations they were able to make and all the options she provided. Because we were doing a DIY backyard wedding, it was so helpful to have the extra packages to choose from so we didn't have to worry about all the logistics of providing ice, water, garnishes, etc. I would highly recommend booking Mia for any event, and I hope to work with her again in the future. Thanks, Mia!

Mia was an absolute pleasure to work with! Personable and communicative throughout the whole…read moreprocess. The cocktails were beautiful and delicious!!!! She made our party beyond special. Highly recommend Mia if I could give her business 10 stars I would.

one word! EXCEPTIONAL thank you!…read moreyou created an amazing atmosphere for my entire family.

Such great service!! The team is reliable, easy to work with and has great prices. I have used this…read morecompany for a few of my events and never been disappointed. Most recently set up a 40th birthday for my husband and the rentals really took it to the next level!

ABSOLUTELY TERRIBLE experience. She left halfway through the event and let her uninterested and…read moreinactive staff to do everything (which turned out to be nothing, they just sat around and watched since their boss was gone). Tracy didn't bring a phone charger, and was running around looking for a charger instead of paying attention to the event. She suggested bartenders to us who were terrible and over poured and made our guests sick, a guest came to me and let me try a drink and I about fell over from how strong it was. My husband had to go around being the event planner when Tracy just checked out halfway through. He had to get the alcohol before the event started that she said her bartender would plan for. we paid her over 10k and did pretty much everything ourselves on the day of. Tracy's service is the worst, I would have been far better off having no event planner at all and doing it myself. This lady is all talk and no walk.

Tracy is beyond amazing!!! I could not plan any event without her! She truly goes above and beyond…read moreto not only meet your expectations but exceed them!! Thank you Tracy for making all of my events memorable

Came in for my husband's birthday to browse trading cards. Definitely a decent selection of Magic…read morethe Gathering cards. Unfortunately, they didn't have the card that he was looking for but he was super excited to find a Doctor Doom Magic the gathering deck box. The two staff members were super friendly and willing to answer the questions we had. Definitely close to us so I'm sure we'll be back.

Fun place for adults and kids to play video games. Love that there is a place for kids to have fun…read morein the middle of so many great shops and restaurants. It is close to the colleges, so the area feels very vibrant. The place also gives exceptional service. The selection of games and variety of machines was awesome too. We will be back as you can't beat the deal to play unlimited machines and stay out of the heat for a while.

Attended as a guest. Such a beautiful intimate wedding…read morevenue. We had catered bbq, a variety of desserts, an open bar with the nicest bartender, a Photo Booth, a pool table, an entertaining M.C and a DJ that played a good variety of music. A few not so appealing things: -It was a hot day around 4pm and there is limited shade where the ceremony was taking place. (Good thing it was short and sweet and straight to the point) it began to cool off around 6pm and got a bit colder as the evening progressed. -there were a lot of flies, gnats, and mosquitos (they need some citron candles or something to deter the bugs) -the photo booth did not have directions as to where to look or anyone attending to the Photo Booth Overall, it was a beautiful memorable wedding.

If you're looking to elope somewhere beautiful then this is the place for you! I had no idea that…read moreyou could do elopement ceremonies at other places besides courthouses but the owner, Terisa, was so sweet and kindly walked us through the entire thing. My brother got his license online and was able to officiate for us. Also if you would like, you are allowed to bring in your own food and drinks for after the elopement ceremony! =) Definitely book this place if you're looking to elope hassle free and have a beautiful backdrop to boot!!!

We had the best experience with our son, Kai's first birthday party backdrop! everything was…read morehandled with so much care and attention to detail. They truly brought our vision to life and made the entire setup feel so special and personalized. The quality of the backdrop was amazing--beautifully designed, vibrant, and the perfect focal point for the party. We received so many compliments from our guests, and it made for the most memorable photos. We had many changes throughout out party planning process which I felt really bad for but Lisa and her team were so easy to communicate with! They werepunctual, and clearly passionate about what they do. You can tell they genuinely care about making your event feel magical. I would absolutely recommend them to anyone looking to elevate their event. Thank you for helping make our son's birthday so unforgettable!

I had such a wonderful experience working with The Simple Luxe for my son's first birthday party…read morethat was farmers market themed! From start to finish they were incredibly easy to communicate with- responsive, attentive, and truly listened to what I wanted. Lisa and her team brought my vision to life, and it was even better than I imagined. What really stood out was their willingness to work within our budget without compromising on quality or creativity. They not only designed and set up all the balloons, backdrops, installations but they also spent extra time helping me decorate and design the farmers market with the custom gifts I made and/or purchased for my guests. The entire process felt stress-free and enjoyable. Everything turned out beautifully and we received so many compliments. I am truly honored to be The Simple Luxe's first farmers market themed client and I would absolutely recommend them to anyone looking for a talented, reliable, and kind vendor who goes above and beyond. If you have been following them on social media like I was and have an upcoming event - reach out to them and get a quote! You will not be disappointed!