This an old-school roadside motel, where the only thing thinner than the walls are the pillows…read more Those who are expecting a more modern hotel room will likely be disappointed when they unlock their room with an actual key and walk in for the night. However, it has some modern amenities like AC, a tv, mini fridge, and microwave, and, although worn, was clean. Signs of aging show in the carpets, fixtures, and one of our towels, but the lady at the front desk was very nice and quick to respond to our requests for extra towels. The shower was hot (until my kids used all the hot water up), bathroom and bedding was clean, and we got a pretty good sleep. There's also a 24-hour diner where you can grab some food if you're coming in late or leaving early. For those with managed expectations, or if you're too cheap to pay $125 per night for a Motel 6 in town, this was a good stay for my family. Even better for those who hate stairs or noisy upstairs neighbors, every room is a ground floor unit. While not a destination hotel, it's affordable and provides all you really need.

This is a scary motel. Fellow minorities be warned, this motel has a real Sundown vibe to it. I…read moredidn't feel safe and felt actively unwanted. The guy I checked in with was EXTREMELY rude and mean. The parking lot was full of sleazy looking dudes just hanging out, drinking and who knows what else (probably tweaking from the looks of it). The room door was the quality of an internal bedroom door, like hollow core with no sturdiness. There was no deadbolt, only a lock like you may use on an internal door in your home, and a flimsy chain. The window didn't lock and had a tiny wooden dowel for a "security bar". I was so scared and intimidated, but I was exhausted from a nearly 12 hour day on the road. I texted my family where I was at, prayed for my safety and slept very poorly because of the unwelcoming vibes and lack of a secure door. I couldn't get out of this place fast enough!

This place is amazing. It's like staying at a fancy hotel. Every single thing is of the highest, 4…read morestar hotel quality: the pillows, for example. The bed and comforter; the room is a super-nice self-contained space with amazing shower; the chairs are high quality leather; the mini-frig is super cold, unlike many I've had to endure. Connected to all the rooms is a common space with leather couches and chairs, and an incredible dining area with 3 long fancy tables for large groups. The kitchen likewise has every amenity. I was really surprised to find a property of this quality in little Heyburn(near Burley) Idaho, seemed so unlikely. The hostess is a charming world traveler who has spared no expense for her guests' comfort. Highest rating.

My husband and I stood at this wonderful facility. We highly recommend it. The place has very clean…read morerooms, hospitality host, with lots of amenities. The price is better than the local hotels. We felt comfortable and slept well. Definitely going back when traveling to Idaho.

The hotel was very nice with clean rooms, much better than expected. The pool was perfect after a…read morelong day of travel. Breakfast was good, but the breakfast room was extremely hot. Parking was plentiful. Would definitely stay again if we were in the area.

I went there to stay for 2 days on November 1st and 2nd I got registered was given my room key for…read moreroom 111 as I was getting my stuff and came back in got to the elevator and the GM Shawn said my card didn't go threw when I pulled up my account it showed a pending charge for 229.55 the GM said I'm sorry but it did not go thru and took my key away at that time my daughter comes out of the office and said she just got fired as I was checking in at that time they had taken all my money so my daughter paid for one night fir me so I didn't have to sleep in my car I have been dealing with the Gm on this for months I finally told him I was going to dispute it with paypal he said that was fine and that he would not fight me on it so I did that and paypal informed me that the Gm told them that he did accommodate me and that he did not know why I was asking for money back I even have prof that my daughter payed for the one night this has been the worst and now I have to appeal it with paypal I believe that the gm did this cause he didn't want me to stay after letting my daughter go

Had a great time here. We were headed to Yellowstone and needed a place for the night. The staff…read morewas very helpful in getting us set up. The lobby had free cookies which was nice. The rooms were very nice, bed was comfortable and the shower and bathroom were nice as well. Excellent view of a local golf course from my window. Temperature was easy to control from a wall thermostat. Free breakfast was excellent. Lots of choices. They had egg white veggie omelettes as well as scrambled eggs, two types of sausage, biscuits and gravy, fruit, cinnamon rolls, and more. They also had a machine that automatically makes pancakes for you. Also had a pool and a workout room. As well as computers for guest. Holiday Inn Express has never disappointed me and if we are in the area again we will stay here again.

Boots clacking he raised a hand from the back seat of my car…read more "Can we stay at the Holiday Inn Express & Suites Burley?" He groaned. $200 later we were eating hot breakfast and drinking hot free coffee. Need a road banana? They got you. Bathroom smelled like packing paper.

great service, customer service awesome. Noa was very helpful and professional. would recommend for…read morefuture stay

Maintenance entered room with only minors present without knocking. He was cussing and terrified…read moremy daughter and then kicked my dog who was try to protect her. They never fixed the drain and instead kicked us out without cause. We found out later that our unit was against fire safety codes. We contacted an attorney and the police who verified that we legally had a right to be there as we were renting it as apartment and were considering tenants. Maintenance tried to put a lock on our doorknob and later removed the door to our unit completely. We were not late with payments. The only thing we did was complain about maintenance.

The owners are very questionable. When rental assistance was available during Covid, they charged…read moreIdaho Housing the nightly rate instead of what people were actually paying. One of the owners confirmed this to me.