Very nice. Clean with an excellent staff. It wasn't the comfortable bed and soft pillows that put…read morethis over the top for me, although those were pleasant. It was the individual containers of mouthwash that sealed the deal for me.

Beautiful location by the river, staff was nice. Fragrance is pumped through the air in the entire…read morebuilding. Windows do not open. You cannot escape it. Do not stay here if you suffer fragrance sensitivity.

This place is amazing. It's like staying at a fancy hotel. Every single thing is of the highest, 4…read morestar hotel quality: the pillows, for example. The bed and comforter; the room is a super-nice self-contained space with amazing shower; the chairs are high quality leather; the mini-frig is super cold, unlike many I've had to endure. Connected to all the rooms is a common space with leather couches and chairs, and an incredible dining area with 3 long fancy tables for large groups. The kitchen likewise has every amenity. I was really surprised to find a property of this quality in little Heyburn(near Burley) Idaho, seemed so unlikely. The hostess is a charming world traveler who has spared no expense for her guests' comfort. Highest rating.

My husband and I stood at this wonderful facility. We highly recommend it. The place has very clean…read morerooms, hospitality host, with lots of amenities. The price is better than the local hotels. We felt comfortable and slept well. Definitely going back when traveling to Idaho.

The hotel was very nice with clean rooms, much better than expected. The pool was perfect after a…read morelong day of travel. Breakfast was good, but the breakfast room was extremely hot. Parking was plentiful. Would definitely stay again if we were in the area.

I went there to stay for 2 days on November 1st and 2nd I got registered was given my room key for…read moreroom 111 as I was getting my stuff and came back in got to the elevator and the GM Shawn said my card didn't go threw when I pulled up my account it showed a pending charge for 229.55 the GM said I'm sorry but it did not go thru and took my key away at that time my daughter comes out of the office and said she just got fired as I was checking in at that time they had taken all my money so my daughter paid for one night fir me so I didn't have to sleep in my car I have been dealing with the Gm on this for months I finally told him I was going to dispute it with paypal he said that was fine and that he would not fight me on it so I did that and paypal informed me that the Gm told them that he did accommodate me and that he did not know why I was asking for money back I even have prof that my daughter payed for the one night this has been the worst and now I have to appeal it with paypal I believe that the gm did this cause he didn't want me to stay after letting my daughter go

Overall the cleanliness of the hotel was great. We stayed in the hotel part and not the motel part…read more Bed was comfortable but we were unable to enjoy it. I had to call down to the front desk several times throughout the night due to the room next to us. There was so many people in that room it felt like they were all in our room. The walls are very thin. Screaming, yelling, and music all night long. When we checked out the lady that checked us out never asked about our stay. She only asked if we wanted a receipt. Bring your own shampoo and conditioner as the multi-use ones they provide in the shower are very watered down.

Okay, for the little town of Burley, this Best Western really has it GOING ON!…read more The grounds are expansive. Really incredible amount of grass, trees, a VOLLEYBALL sand court, a ground shuffleboard court, and a beautiful slightly heated pool. There are so many beautiful birds singing from their birdhouse. It really has a "resort" feel for it. You would never know the freeway is tucked away right behind it. The rooms are nice, I would suggest a "courtyard" view of the pool. It's very shaded with lots of mature trees, and the double room we had was nice. Large, comfy beds, the windows open and it was clean. The property really has a community feel with people using the grill space, sitting outside in the grass together, eating dinner on the providing picnic tables, etc. I would def. stay here again if needed. Well done!

Great hotel, 40 mins from City of Rocks…read more Great hotel, 52mins from City of Rocks National Park. Clean, comfortable and safe with security in lot. The hotel has free breakfast, free parking. The pool and hot tub is clean.

Not bad, but not as good as Davenport, IA. Breakfast was good; sausage and biscuits; eggs…read more Facilities dated. First floor room above adequate.

Had a great time here. We were headed to Yellowstone and needed a place for the night. The staff…read morewas very helpful in getting us set up. The lobby had free cookies which was nice. The rooms were very nice, bed was comfortable and the shower and bathroom were nice as well. Excellent view of a local golf course from my window. Temperature was easy to control from a wall thermostat. Free breakfast was excellent. Lots of choices. They had egg white veggie omelettes as well as scrambled eggs, two types of sausage, biscuits and gravy, fruit, cinnamon rolls, and more. They also had a machine that automatically makes pancakes for you. Also had a pool and a workout room. As well as computers for guest. Holiday Inn Express has never disappointed me and if we are in the area again we will stay here again.

So, need a place to stay at like 9 am, and when I called Xavier was very helpful to help me get a…read moreroom. When I got to the Holiday inn, the room wasn't quite ready, but Katie and Abbei were a delight to talk to while they were doing their jobs, and Addie did a wonderful job on cleaning the room!! As for the stay there is hot water the water pressure was fantastic. The parking could use some shade as it is very hot out in the summer. But having a very knowledgeable staff is half of what makes a good stay.

We were impressed with the rate and our room at the Budget Motel. It's basic but we only needed a…read moreclean room and comfortable bed and they delivered. The front desk staff goes above and beyond, the rooms are big, minimal toiletries but they will give you additional if needed. You get a 10% off coupon for Perkins which is next door. The rooms are spacious and clean. The shower water pressure was amazing.

BEWARE WHEN STAYING HERE! I had the overall worst experience I had ever had when staying at a hotel…read moreor motel(7/14/23-7/16/23). Long story short budget motel charged my debit card for $972 when they were only supposed to take $320 for the accidental deposit and at first they said they could not give me my money back because they had no record of it.The lady was very rude when I tried explaining, I did swipe my card when I checked in. I told her to check the cameras, but she said she can't and only managers can check cameras but of course they were all on vacation at the same time. The only way I was able to get my money back was when I called a police officer. We could not wait for a manager to come back from their vacation, because we had to go back home to California to work. Once the police officer came, the lady working the front desk all of a sudden found a manager to come in. At first she said she could not find it and there's nothing she can do until the owner came back, an hour after the police officer left I got a call saying they "found" my debit card on file and it would take 5 business days to Receive.Until now I still have not received a call from the owner to apologize for the huge inconvenience and the error one of his employees did that caused my vacation to be ruined.I would not recommend staying here.

great service, customer service awesome. Noa was very helpful and professional. would recommend for…read morefuture stay

Maintenance entered room with only minors present without knocking. He was cussing and terrified…read moremy daughter and then kicked my dog who was try to protect her. They never fixed the drain and instead kicked us out without cause. We found out later that our unit was against fire safety codes. We contacted an attorney and the police who verified that we legally had a right to be there as we were renting it as apartment and were considering tenants. Maintenance tried to put a lock on our doorknob and later removed the door to our unit completely. We were not late with payments. The only thing we did was complain about maintenance.