Someone hit my car, I investigated in some repair shops, I thought it was better to take my car to…read morethis place, and make no mistake, thank you Jim Lemonds, I give you ten stars

I was rear ended while sitting at a red light about a month ago. My bumper had a few dents,…read morescratches, and a ripple. Fortunately, the responsible party had insurance through a reputable company. I was sent a link to choose a body shop for repair. After putting in my zip code, multiple places came up. This place had good reviews on Google and Yelp. All my interactions with the employees here were positive and straightforward. I dropped my car off on. Tuesday and picked it up Friday of the same week. My bumper looks great and the color match is perfect. I didn't have to pay since the other party in the accident was at fault. The quote and final bill were very reasonable (less than $1,500).

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

Yelp suks! Only 2 bad reviews! (read Trish, and Bryant's reviews)...lol Trish is a PRO reviewer!…read more 84 on her profile! I read 2 others she made on restaurants (were she got her money back)! Lol Her complaint was being charged for an estimate (she wouldn't pay) she admits seeing the sign that says "they charge $25 for estimates". People get estimates for all kinds of reasons (some with no intention on having the work done). It takes time to 'look up' vehicles, and price damages. The other guy Bryant's complaint was he called 2 weeks earlier and because they weren't WAITING with 'bated breath' for his arrival 'HE'S piszed! People are NUTS. Yelp apparently doesn't care who reviews or why! These are top quality guys. (I don't work there, but am applying soon) maybe I get it, maybe not, but either way they should be 5 stars according to all the REAL reviews from the rest of their customers!

1 Star…read more Unfortunately, after using Highway 280 Paint & Body three different times, this will be my last. Our 2022 GMC Yukon was damaged by a deer on June 9. We brought it to Highway 280 Paint & Body in mid-June, and they inspected the vehicle and determined that the damaged door would need to be replaced. After filing the claim with Progressive, we had a three-way phone call with our insurance adjuster and the manager at Highway 280 Paint & Body. During that call, we specifically scheduled a date to drop the Yukon off for repairs. The appointment was made roughly two weeks in advance, giving the shop time to prepare for the vehicle and the repair. We dropped the Yukon off on July 20 as scheduled. When we arrived, the manager acted as though he wasn't expecting the vehicle and said he didn't have the insurance estimate. I pulled it up and sent it to him while standing there. The Yukon then sat at the shop for more than a month. During that time, we received different explanations about what they were waiting on--parts, emblems, insurance approval, and eventually that the door needed to be replaced, even though they were the ones who told us in June that the door needed replacing in the first place. After more than a month, we learned that the vehicle had essentially sat there and wasn't actually being worked on until last week. Even then, the repair was still not completed. My biggest issue isn't simply that the repair took longer than expected. Things happen, parts get delayed, and insurance companies can slow down repairs. My issue is the lack of communication, organization, accountability, and urgency throughout this entire process. We scheduled this repair in advance. They knew what vehicle was coming, knew what the damage was, and knew a door replacement was needed. Meanwhile, our insurance rental coverage was running out while our vehicle sat at their shop. I finally asked them to put our Yukon back together so we could pick it up and take it somewhere else. After being a repeat customer, I hate that this is the experience that caused me to leave a one-star review. But based on the way this repair was handled, I cannot recommend Highway 280 Paint & Body. The entire operation felt extremely disorganized, and the customer service and communication were nowhere near what I would expect from a professional body shop. If you're considering having work done here, I would strongly recommend asking very specific questions about when your vehicle will actually be worked on--not simply when they can accept it and let it sit on their property.

This shop is second to none. Their honesty, knowledge, experience, mechanical expertise, customer…read moreservice, price and especially always looking to save the customer from unnecessary expenses are a few of the things that make this shop second to none. Called Ken first thing this morning and needed to bring my car in. I had arranged a rental car. When I arrived, they got me right in, did not have to get the rental car and Jack/Joseph had my vehicle fixed within 30 minutes. I did not have to get the rental car and they saved me a great deal of money. Highly recommend this business for any car repair. I wish there were more stars to rate this business. They are a 10 in my book.

STUCK ON I65 We were driving home to Tampa from Huntsville,…read morewhen our car decided to dump a good portion of its coolant and overheat! We starting calling around for help and we finally got in touch with Ken Powell at Decatur Highway Transmission & Motor. Having your car break down is never a fun experience, but I actually didn't mind the trouble simply because of the fact that we got to meet Ken, Rayburn and the boys at Decatur Highway. They are great mechanics who quickly found the problem and formulated a plan to get us back on the road as quick as possible. However, their hospitality and genuine kindness are what stood out the most! It truly felt like we were family.

Friday afternoon, Looking for advice on repair, price, insurance or out of pocket…read more Fifteen minutes later I had a price and recommendation. They said it looked like all the parts are available and if I could get my car to them Monday it would be done by Wednesday. I had my car back Wednesday, all new looking, no sign of damage, washed inside and out. Wow! Great price, workmanship and service. Hope I will not need them again but if I do they are on the Top of the list.

After a terrible experience with a different body shop, I had a fabulous experience here. The…read moreemployees are so nice. I got an answer every time I called to check on my vehicle. They did great work and my van looks brand new. Hopefully I don't need body work again but if I do, this is where I'll go. Can't say enough good things about them.

CHAD IS A CROOK AND HACK DON'T SUPPORT THIS HALF ASS CROOK. I had Chad put a used motor for $2,400…read morein my car which he claimed the motor had 118k miles on it I asked where he had gotten the motor because any place that sells used motors usually have paperwork and some type of warranty he completely blew that question off he did the work at the end of November fast forward to December and January I've had problem after problem I addressed the problems one being he had put this motor in with a obvious valve cover gasket leak (pictured below) the other issues have been variable valve timing issues I've replaced the camshaft sensor and the solenoid still the car is running rough and cuts out going down highway I tried calling Chad he would never answer any of his listed phone numbers only text (that's a sorry way of doing business if you ask me) I brought up that I've been having problem after problem with the car and can't even drive it at this point he stops replying and is ignoring my phone calls this man named Chad is anything but professional when it comes to his work everything in the engine bay was hand tight I pulled the valve cover bolts off by hand my crossmembers and radiator supports were hand tight if you value your vehicle and your money PLEASE TAKE YOU VEHICLE ANYWHERE BUT TO THIS SORRY ASS MAN

Had an emergency and without meeting Chad, they were able to pick my car up from where it was…read morestranded, get it and fix it that day and I picked it up the following day. My car is in better condition than it was before or at least it feels that way when I'm driving it. The interior was left clean and well cared for and his communication and service were above and beyond. Really glad that I got the referral to come here. Hopefully I don't need to come back but if I need to go to a mechanic this is the one I will come to.

I neededTo get a frontend alignment on my 2019 Toyota Tacoma…read more Prior to coming, I'll check my lower ball joints and my control rod end myself. Today's date is February 9, 2026. It's a Monday. I talked to a short lady that works there and I believe she may be manager or assistant manager and I told her that I would come in February 9 and get my Frontend aligned because I wanted to rotate my tires. February 9 I come in and I believe his name is Richard Hall, tall, black man, about 6' 3 He told me the mechanic said "my outer tie rod ends bad," I told him no way are my outer tie rod ends bad, I checked him. I asked Richard to show me; and we started walking towards my truck, and when we got to my truck he told K Ron to show me the worn out Tie rod ends. K Ron didn't jack up either side of the truck in the front, he left it flat on the ground. He reached in and grabbed the tie rod and started swiveling it. He said see they're bad they shouldn't move like that. This K Ron needs to be checked, he doesn't know how to check parts, I was charged $60 for an inspection they never did and they never check my lower ball joints or my upper ball joint or my inner tie rod ends. He pulled the truck on the ramp and left it there for about 20 minutes, and then the next thing I know is he saying the outer tie rod ends are bad, which they are not, he doesn't know you're supposed to jack up one side to check it.

I took my car in for a radiator replacement. After picking my car up, I noticed that my hood was…read morenot completely closed. I returned to GoodYear and a mechanic attempted to correct the problem. After returning to Good Year 3 times, I was referred to a nearby body shop. After 3 trips to the body shop and several attempts to correct the problem, the body shop mechanic determined screws were misplaced and a couple of screws and clips were missing in the cover. The misplacement of the longer screws kept my hood latch from closing. He corrected their mistake and also showed me there was no anti/freeze in the reservoir. How do you replace a radiator and not add enough anti-freeze??? I would have burned up my engine.Good Year never offered an apology for their obvious neglect/error. It took over a week and a lot of my time to find and get their mistake corrected. I am quite disappointed in the repair and their lack of accountability.

I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a…read morefine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere.

Starter bolt stripped during DIY removal. Towed it to Mike and Mike's. Two hours later Mike called…read moreadvising my truck was ready. Stripped bolt removed. New starter installed. Exceptional service and value! Mike and Mike's will be my first call for my next vehicle issue.