I have nothing but great things to say about Auto Plex Baytown. Very friendly and helpful staff!…read moreWe have no complaints on our dealings here. They will work with you!

I definitely recommend for anyone that has less than perfect credit!! I have bought 2 cars from…read morethem so far and they will work with you on payments also! Very nice customer service!

Beware!! I purchased a truck from this location in January of 2023, and to this day it has been…read morenothing but headaches. Within a few days after purchasing the truck a check engine light came on and needed the turbo actuator replaced, then to find out the wiring within both the engine and body wiring harness are completely corroded and needs to be replaced. After deep diving it seems the truck was a victim of major water damage and was never disclosed. The amount of money that has been spent so far on parts only and for it not to be completely reliable, I could have purchased the truck twice over. Save yourself tons of money and avoid this place.

Didn't even buy a car from here. I was READY to buy CASH IN HAND. I had spoken with the owner about…read morea corvette I would like to come purchase. Upon arrival, I was informed that the car was not for sale and could not be sold due to having too many issues. None of this was discussed up front. I immediately left upon them trying to say I was inquiring about another vehicle, when I have pictures and conversations proving our discussion! Shady at best, would NOT recommend.

My truck was totaled by an uninsured motorist..was in a bind for transportation Reed hooked me up…read morewith a dependable used one it had a few bugs like all pre-owned vehicles built in all Reed is an honest salesman

I bought a 1993 Bronco on eBay from this company, and I have to say the Bronco was MUCH better than…read morethe seller said it was in the auction.. And Reed and his staff were VERY nice to me and my son, and they even took the extra time in their busy day to show us around their historic building, and the many collectibles they have there.. I hope to do business with them again.. They're just good ol' down home folks, and they delivered the title to the Bronco promptly when they said they would.

Horrendous, yesterday I went to do my 10k oil change and those people again, changed all my setting…read moreon my car, they even changed my mirror setting and they had no right to do so. The agent asked me if I will wait I told him no , I need a ride back, he completely ignored my request. When they boast they give rides back , they drop off and pick up. I had to walk half a mile to catch a bus back home. The had to run after me to get my Cars. People need to stay away from community Toyota. They are horrible.

bought a 2023 toyota tacoma trd 4x4 lime green buyer beware.. review left before i found out the…read more3.5 interest rate was changed to 7.99 behind my back i have excellent credit i paid for 2 yrs thinking it was 3.5 but the salesman took advantage.. i had gotten off a double shift my bosses grandbaby had passed away i had a lot going on. i told this to the salesman .. he was telling me all about his family & how he was helping me & my 3.5 percent interest rate was locked in blah blah then when he had me sign he changed it behind my back be for i signed it .. i can not prove it .. only have my word against theirs & also my review was changed bk to the original review it has since changed negatively... again buyer. beware..

I can't say enough good things about my experience working with Jennifer. From the moment we met,…read moreshe made me feel comfortable and heard. Buying a car can be overwhelming, but Jennifer made the process feel easy and even enjoyable. She took the time to really understand what I needed -- not just trying to make a sale, but making sure I was happy and confident with my decision. I never felt rushed or pressured, and she was patient with all my questions (and there were a lot!). You can tell she genuinely cares about her customers. Thanks to Jennifer, I found the perfect car for me -- and I'm still smiling every time I drive it. If you're looking for someone who is honest, kind, and truly invested in helping you, go see Jennifer. She's a rare gem in the car business, and I'm so grateful I got to work with her.

HORRIBLE! I do not suggest leaving your car here for repairs. My daughter's car has been in the…read moreshop for over 13 weeks and still not ready. I have to say, the first 3 weeks there was an insurance issue about coverage. Not their fault at all! But insurance confirmed with them over 10 weeks ago and still not ready. The main issues are 1) zero communication on the progress of the vehicle. 2) when communication does happen, it is all false. We have to call to demand an update, and get told "ready by the end of the week". That has been going on for 4 weeks. They finally put my daughter in a rental, but neglected to make a reservation so she waited at the dealership for over 2 hours because no one could get in touch with Josslyn to confirm (despite telling my daughter she made the reservation). They have dropped the ball in every way imaginable and instead of taking accountability, Josslyn and Vince have shifted the blame in every direction except where it belongs - on them. Josslyn at one point told me they were short staffed and had a management change, but when I told Vince this was one of her excuses, he was silent. Even if true, the customer should not pay the price for the shop's problems. I called and spoke with David Smith, the GM, and he assured me he'd get me answers. Unfortunately, he just passed me off to Vince who spent an hour making excuses. So disappointed. Obviously the lack of accountability comes from the top. The car is supposed to be ready the end of this week, 9/11. I have zero expectation that will happen since we have been told those exact words so many times already.