The staff here is extremely friendly. The office is very clean. I would definitely recommend this…read moredental office for those who are uncomfortable visiting the dentist.

I am so happy I found this dentist! I called for help from a toothache after work and they got me…read morein the next morning! They were kind, friendly and...painless. I am going back for a full check up next week. Thank you very much for being so nice to me!

Our dentist told us to consult with an orthodontist for our 11 year old…read more * Ortho #1 looked at my daughter for 30 seconds and then told us she required about 8 years of specialty work that would cost us $10,000 and shoved us into a room to sign a loan on the spot * Ortho #2 made her cry by pushing and shoving on her mouth but didn't speak a word while he was doing it, quoted $8,500 then left the room. Then we found Dr. Ward. He was kind, gentle and soothed my daughter's fears. He invited me to ask any questions. After looking at her, he said that it would be a waste of money and cause her unnecessary work until her permanent teeth came in and showed why. He took time to answer all our questions and then said there was no charge since he didn't do anything. He's continued to be as good as that first visit. His rates for ortho work are MUCH more affordable. His staff is great. I recommend him to everyone.

What an amazing team! From the moment I scheduled appointment on phone. I was so uneasy with a…read moredental emergency, however the staff here was knowledgeable, professional but most of all warm and caring. They went above and beyond to make sure I was comfortable, and fully aware of every step that was taking place. Dr. Elbert made an extraction look effortless. I'm happy I found this dental office. I will continue to go here for all my dental work. What I thought would be a dreadful experience, turned into a surprisingly comfortable moment. Thank you all so much!! Yvie Diaz

My girlfriend needs an emergency wisdom tooth extraction and they won't do it. Incompetent…read moredentists who have no business being dentists of they can't do something as simple as pull a tooth. Mine were worse and I just 3 teeth pulled at deak dental which is the best dentist I've been to. Stay away from this place it's a joke

These guys are great to work with for payments. The work done by Dr. Herberger is exceptional. The…read morereceptionist is so flexible and kind!

From the owner: Providing orthodontic care to all ages. The Doctor provides all chair side work. he custom makes…read moreall arch wires (that is what moves the teeth) for each patient (ever one is different) and makes all the appliances he uses.

The front desk staff were excellent that's were customer service starts and to top it off our…read moredentist and her assistant Janieka were excellent.

If I could give 0 stars I would. I'm a patient here and I go for orthodontics, I was supposed to…read morehave my braces on for 2 and a half years. It's 5 and a half years later, at this point I'm changing orthos. Its absolutely absurd and unjustifiable, I'm exhausted of this place. Also, any person that answers the phone is very short and rude so I wouldn't recommend calling either.

Dr. Casey O'Conor has a great orthodontic practice in North Ridgeville. He is very attentive to…read moredetail and has many years of experience. I highly recommend him and his team for your treatment. My treatment was for Invisalign. Like me many adults who had braces as a teen didn't wear their retainer and the teeth have shifted. I couldn't be more pleased with the results!

Saturday appointments!…read more I had a tooth emergency and needed a last minute weekend appointment. They were able to get me in quickly. Staff was great and was able to text me while waiting in car during COVID precautions and finish up all the paperwork. My parents also use them for dental cleaning and enjoy going there.

This is the friendliest , family oriented dental practice I have ever been to...Their 1st priority…read moreis the patient and their confort..This office can do it all, and will if they can...I was once a dental phobic but this office has cured all my dental fears....I recently had an implant placed by Dr.Stefko and the experience was easy and painless...I would recommend this dental office to everyone...

A very dear friend who is a good customer of Westside Orthodontics recommended this place to me…read more He loves the place. And frankly, he's got a great smile. And he could afford to go just about anywhere he wanted. I had an initial evaluation. They recommend that I first see a dentist before they begin work on me. Everyone was very kind, efficient, and accomodating. They were all anxious to help. They never tried to push me into anything. I'll provide updates when I go back. But for my experience, the negative reviews on here don't resonate with mine. The exact opposite.

My children have been patients of Westside Orthodontics for several years and until this week, they…read moreprovided great service. On Monday, I called to make an appointment for my daughter's permanent retainer which had broken off. After making the appointment, I received a call back informing me that if the retainer could not be repaired, there was replacement cost of $355 (which is a ridiculous charge given it is a tiny piece wire holding top front two teeth together and glue). Anyway, at the appointment, the tech informed me that the retainer could be fixed at a cost of $185. I was never informed that there would be a cost for repair. The original permanent retainer was installed in September 2024. It barely lasted a year and yet we were charged for repair. The tech also informed us that they rarely install the permanent retainers as they often break. Really? So basically a device is recommended (and was part of the original brace package) but is not guaranteed. Very disappointing experience and definitely has me questioning any future business with this practice that historically has done such great work.

So welcoming the second I walked in! They walked me through everything, making sure to answer any…read morequestions I had. Definitely recommend this to anybody 10/10!

I strongly recommend Ballrick Orthodontics. Everyone in the office is very friendly and most of…read moreall extremely knowledgeable. Both doctors were highly recommended by my dentist and friends. At every visit you will receive quality care and time. Excellent job!!

My 6 yr old had a difficult time with sealants. He was gagging and couldn't complete the…read moreappointment without tears. Dr. Crowell was visibly irritated and frustrated with my son. I did not like her demeanor and I chose not to go back based on how she treated my son.

Have to repost since yelp took down my first review.... My…read moredaughter went here for years with no incident for routine cleanings. I generally give medical offices the benefit of the doubt, but this year we were handled very unprofessionally at every appointment we attended. The practice itself is very nice and clean. The staff is generally friendly. At a routine appointment I was alerted that they had found an extra tooth on my daughter's routine x-ray. I trusted their recommendation as to next steps; see the resident orthodontist for a consult. We scheduled the consult for the following week. The only thing I needed from any doctor at this practice, was an opinion of whether the extra tooth needed to be surgically removed. Remember this. At the orthodontist visit, they initially did not seem to review her records or know why she was there and immediately started talking about braces (even the receptionist said the phrase "First Braces Appointment" we checked in over the phone). Sometimes days are busy and our consult was a little out of norm for what the orthodontist generally sees, so I didn't think much of it. But the tech nor doctor knew about the extra tooth until I put the brakes on the braces talk and specifically brought it up. They pulled up the radiograph and essentially said "we'll have to schedule a panoramic which is great because she'll need that for braces too"... and immediately went super hard into selling braces and performing an oral exam on my daughter to show me all the spots braces will fix. Braces are on my horizon, but they were not my concern for that appointment. After the non-assessment, the tech made it a point to tell me that my "insurance is great" and "where does your husband work?" not realizing that it is my own insurance from my engineering job. I brushed it off and they told me that my insurance would probably pay for the panoramics and a good chunk of the braces my daughter seemed to so urgently need. I was then ushered to the receptionists where I scheduled our panoramic radiographs. I was sent home with a flyer saying that we were enrolled in the "First step towards braces!$!$!" Still, we came back the next week for the panoramic. I called from the parking lot to check in and they asked what we were there for (after not initially seeing my daughter's name on the schedule). I responded "[Daughter's name] is here for imaging" (because they specifically told me Thursdays are for imaging...their own words). The receptionist said "Ma'am, you know this is a dental office right?" Anyways, of course the images couldn't be assessed remotely (I just needed a professional opinion on whether the extra tooth needed to be surgically removed)...I'd need to schedule another orthodontist consult for that! At this point I put the breaks on everything. I had now taken time out of my work schedule 3 weeks in a row to take my daughter to their practice. Nothing was ever communicated clearly. No one answered why we needed another in-person orthodontist consult. Today I received a $215 bill for those x-rays. Guess my "husband's insurance" isn't so good after all. I don't recommend this practice anymore. It's family friendly, but they don't seem to respect client time at all, considering the fact that I am still left answer-less after they've seemingly squeezed enough money out of my dental insurance.