Katie has been my nail gal for a very long time, but all of her staff is excellent. They control my feet, brows and nails...Very, very nice shop! Friendly! Chatting it up with Kevin always makes me smile. read more

It would be helpful if the employees could speak and understand English. It's not acceptable to work with the public and have no idea what your customers are saying to you! A couple of them are friendly and communicate just fine but why am I always put with a technician that needs a 3rd party translation?? And for the price you pay t should be a requirement. This is Scottsdale. read more

Brian was amazing! Booking an appointment was fairly easy online, and were able to take me in the same day. The place was clean and everyone was pretty nice. I like coming here because it's very chill, great service and great prices! read more

Katie was incredible. Asked what I wanted, took feedback, checked in throughout to ensure I liked her work and was lightning fast. I'm so relieved to have found a go-to for my acrylics. read more

I'm surprised by the poor reviews of Em Nails. I've had nothing but an excellent experience at this salon. I discovered this salon in earth January of this year. I live 30 min away, one way, and this place is worth the drive every time. I'm a frequent flier, with an appt every 3 weeks. The cleanliness of this place is unmatched and the music just adds to the chill vibe. The massage chairs are all brand new, everyone wears gloves, and the employees line the pedi foot baths with a disposable liner. But once your pedicure is done, the nail tech promptly and throughly cleans the tub. And all of the tools used on clients are sterilized, coming out of a sealed package before use. The assortment of colors is wonderful. They have OPI, Daisy DND, hard gel, dip nails, and dip nails/gel mix. I've also brought in pics of nail art I like and the tech has been able to duplicate it every time. My favorite tech is Katie and she also does all of the waxing and eyelash extensions. I've noticed that they get a lot of walk-in customers and they're accommodating about trying to get those people in. I've come in with several other friends and they've also raved about their experiences, too. I always get a lot of compliments on my nails too. Pay with cash and you'll get a small discount. For each $20 your services cost that you pay with cash, you get $1 back. It's very considerate of management, IMO. Definitely go check them out! You won't regret it. read more

Em Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

I did a pedicure at this salon- I would never go back! The $60 upgraded pedicure was lacking anything special- just a basic pedicure with a short massage. On top of a disappointing pedicure, my toes looked like a child polished them :( Lastly, we live in 2024- you shouldn't be required to pay for your entire service in cash- charging a credit card fee is tacky! read more

Katie quite literally saved my wedding day. I had my nails done at another salon and lets just say.. it wasn't great. Katie was referred to me by friends, and I am so excited to continue going to her! She new exactly what I wanted from just a quick picture and executed them perfectly. My wedding nails were saved and I couldn't be more thankful for this place and Katie. read more

Em Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

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Tony was great! Very experienced and personable. Being from out of town, it's always hard to find a good place to go. I was pleasantly impressed. read more

Walked in to get my nails done. I had dipping powder and wasn't to try the gel. They do not soak off your nail but to use the electric filer to remove all your color. At one point was so hot and I have to pulled back my hand. By not soaking the nails...my nails got thinner and then he get the gel on my nails. It was not filled all the way and the next day one of my nails was chipped and you can see the gel part popped out. I was not happy but didn't have the time to go back and complain or get it fixed. Several days later another nail was chipped on the side. It was unfortunate for me to go that time I guess. I normally don't post negative but this is by far I can't accept my service there. read more

People can be so greedy -they quickly lose a potential good customer. After my initial review I decided to try powder mani - service provided by actual owner of Em nail. Two nails cracked within a wk yet I was on a trip and unable to make it to the salon til 10 days after such said application. I asked what could have happened as I was told powder is "indestructible " and meant to at least last good 3 wks to which owner admitted she could have used the wrong "base" for the brand of powder she applied on me. Soooo,, her mistake . I righteously asked for a discount on my next mani then (and I chose going back to gel granted my experience w/powder had not been good and I personally wasn't enjoying the thickness of the nail) to which at emd of service and upon billing she gives me no discount yet expects me to believe she deducted $ 5- which is still an insult ! I know for a fact she didnt even give me one dollar discount as the amount I billed was exactly the same as the $ i was billed for when I posted my original positive review. The worst part is when she says gel Mani is 45 and w/the discount Im "giving you" it comes down to $40 as if she was doing me this big favor.... I paid- - even tipped her (just a 15% tho) and walked away. Never again! Cant deal w/cheapass ppl who admit to having done a poor job (wrong base applied resulted in nail cracking) yet still expect one to pay( in full ) for the correction of their mistakes. I went ThREE times in one mth ($$$)) and I would've kept supporting place had they done me right and provided adequate - fair costumer service. Cant deal w/greedy ppl who cant stand for their own mistakes and poor service. Moving on! There are TOns of other nails salons in the valley id rather try. read more

Em Nails & Spa - Gel mani - Nail Salons Near Me - Scottsdale, Arizona

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Always a pleasure. My husband and I go monthly and the spoiling and relaxation are certainly worth the cost. Clean friendly reasonable read more

I'm so excited for this nail salon to open. Since Covid-19, I have been very concerned about the cleanliness of salons. Em Nail Salon is top notch when it comes cleanliness. They are organized and they sanitize before and after serving each client. I love that they have partition on each station. Their Covid protocol makes you feel safe. Besides being Covid ready, customer service is 10/10. Everyone is friendly. I can't wait to come back! read more

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Excellent service and quality services. Nice looking salon. Seems like most clients have been going there for years and come back because you are treated like friends or family. read more

I came in last week for a manicure and pedicure. The pedicure was great, the dip manicure was terrible. I asked for my cuticles to be cleaned up, the tech went right in with cuticle trimmers and started ripping dry cuticle off my nails, which started to bleed. They then started the dip manicure and seemed to be having some trouble with the powder and applied layer after layer until my nails were so thick then ended up looking like bubbles, they were visibly raised off the nail. Afterwards they used the dremel tool over and over and repeatedly went over my cuticles, including the one that was already bleeding and then ended up making 3 more nails bleed. When I winced they told me it was because my hands weren't relaxed enough. I was sitting still and being as relaxed as I could! Later on they said it was because I had sensitive cuticles. They were never able to get my nails smoothed on the top so I have divots in my nails, had a ton of hardened powder stuck underneath the nail and had to file them all when I got home. There are matte spots in the center of the nails where the top coat wasn't applied. Afterwards they didn't do any of the hand massage or applying lotion that was supposed to be included in the manicure but honestly I didn't want them to touch my hands anymore. read more

Em Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

KATIE IS THE GOAT!!!!!!! Let's just say this... if you've been getting your nails done for over 8+ years. Yes, there is a reason I say this number. This lady knows exactly what "you mean" every single time. She is naturally talented beyond her years. I have never been disappointed. Also I believe they're a little cheaper than most of Scottsdale/Old town. To me, I'll tip you $$$ more just based on that & you do consist GREAT work. I'll tip above what I would the typical minus your "discount". In the long run it makes a difference. read more

I have been coming here for almost two years! The staff is amazing, very kind, I absolutely love Ana! I highly recommend this nail salon! I brought my daughters, they got the full treatment as well! Fresh paint, perfect for little princess read more

Em Nails & Spa - Ombre Pink!!! - Nail Salons Near Me - Scottsdale, Arizona

I had the best pedicure-I have had in years.Kevin did my pedicure & Im so happy with it, thank you Kevin.

I have been coming here for a couple years and the employees have always been great so I keep coming back again and again. Well they've just completely remodeled with all new stations and it's gorgeous in here! You should come check it out!! read more

Em Nails & Spa - Pedicure chairs - Nail Salons Near Me - Scottsdale, Arizona

This was my first time at this salon and it was a fantastic experience!! The salon was very clean & everyone who works there is so friendly! They took care of me (a walk-in) within a few minutes. I'll be going here from now on, highly recommend!! read more

I'm vain about my crazy colorful nails. Katie takes the time to make them EXACTLY how I want them. It's not easy finding someone this detail-oriented, and I'm really pleased she's nearby! read more

I just randomly decided to get a pedicure after popping into the UPS next door and was pleasantly surprised. This place is cute and clean and Lena did a great job on my toes! I will have to come back for a mani. read more

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When I walked in I asked if 1.5 hours was long enough for pedicure and a full, was told yes. It was not. I just did a polish change and callous removal on toes then was told skip the rest to do my nails. They then tried charging for a complete pedicure. Nails.... the guy said multiple times he could do ombré... a four year old could do better. Was first and last time I'll go here. read more

Em Nails & Spa - We call that an ombré now? - Nail Salons Near Me - Scottsdale, Arizona

I have been going to this salon on a regular basis and I have to say this is the best salon in town. The owner and staff are very friendly, knowledgeable to provide your service needs, accommodating to reschedule appts due to unexpected occurrences and maintains a healthy and clean environment. If I can provide more than 5 stars, I would every time! read more

Em Nails & Spa - Nail Salons Near Me - Scottsdale, Arizona

So happy to have found this salon! I've been seeing Katie for my nails for a while now and leave happy every time, she's amazing. The salon is always clean and is decorated so beautifully. Highly recommend Katie and her staff for all services! read more

This place is amazing. Smiling and friendly faces greeted me even though I walked in 30 min before close. BB did my gel manicure super quickly and it looks perfect. Will be visiting this salon again on a regular basis. read more

Reasonably priced and quality service. Megan and Ryan truly cared about my nails. Even as their last customer for the day, they did a wonderful job. Highly recommend this place! Can't wait to return. read more

Came in the other day for a mani/pedi. At the time, the pedi was fabulous and relaxing. I thought the tech did a great job. My dip nails are okay, the shape is different between each finger and I don't really love that. The service was very friendly!! Unfortunately, one of my toes is infected and I'll have to go get antibiotics this morning. I'm trying to make getting my nails done a regular thing, but not sure if this spot is worth it for the price you pay vs what you end up with. read more

Extremely pleased with the services from Em Nails & Spa. I was a little skeptical at first because of a few very negative reviews, however after looking at them and how responsive Anna was to those reviews, I wanted to give them a shot. And boy am I glad I did. The entire space was the cleanest I've seen at a nail salon during the pandemic. They were really diligent in making sure that I was happy with my nails and weren't pushy or rushed like I've experienced at other salons. 10/10 would recommend them to anyone looking for a great manicure and experience! read more

Love this place!!! Highly recommend ! In a prime location and they are quick and efficient. They did a great job! Check it out!

The two stars is because it was clean, safe and beautiful. I would give zero stars for the fullset I got. $65 (ten dollar tip because I always tip) Phung My Tran (name of my nail tech by her certificate) I asked for pink and white received the clear acrylic with a gel white tip. Now if that was all that was wrong I would have rated better she cut me with the file multiple times filed my nail sided after gel was applied and the acrylic has a ton of bubbles used the Dremel after I asked her not to and cut me . I hade these done two days ago and I already have lifting in the corners, and chipping. The nails curve up almost it's strange. I don't recommend the nail tech I had unless you are doing solid color on top to avoid seeing the bubbles. But for the price point I don't recommend this place for services rendered. My mom got a mani pedi and her mani had bubbles in the gel. My sister had a fill (cost $35 before tip) and she wanted a different color on her ring finger and received it on her pointers. Again for the price point I don't recommend. read more

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Van is my super nail tech! She's funny, and does a killer mani/pedi! She doesn't ever rush through my appts and I'm always satisfied with the care she gives my nail and foot health. I've been coming to this salon for years and the entire group, from owner Anna right down to the nail techs, is pleasant, professional, knowledgeable, up on trends and always listens to the customer's expressed wishes. I love my Princess Mini Van! :) read more

I love this place! My mom and I have been going here for years and they always take good care of us and do great work!

Wow what an AWESOME place ! I came here last minute and let me tell you, not only was the service so high quality but the staff were so nice! I love the interior, it's so pretty and a beautiful vibe - so light and airy. And to top it all off, they were great with regards to COVID-19 precautions. I felt incredibly safe there. I highly recommend!!!! read more

Katie is great!! She's the new owner and does a great job. She's also hilarious and so is her brother, which doesn't hurt fair prices and I always walk out happy with my nails. read more

Very impressed with this place! The staff is very friendly. Mike did such a good job with my nails and took time to perfect all the details. I will definitely come back! read more

Em Nails & Spa - Nails - Nail Salons Near Me - Scottsdale, Arizona

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This salon is very clean and well staffed. I made an appointment the same day and tech was ready when i entered. Tuan did a fabulous job in my nails. read more

They are so kind here. I needed to get in and out with a mani pedi so they did it at the same time. I was able to walk in and be taken care of. I'll definitely be coming back! read more

Great service! Super clean and everyone was doing a great job social distancing. Masks were kept on as well as plastic barrier between chairs. For sure will be coming come. read more

Wow.... this new Em Nails & Spa is Fabulous! The staff is so friendly and noticeably take extra care for customer safety in today's Covid-19 world. The shop has just been completely re-modeled and is Sparkling Clean & Beautiful! Not only that, they have an AWESOME mural of a Vietnamese scene that is so cool painted by the incredible international artist extraordinaire Laura Thurbon. They also have additional art on the walls by Laura Thurbon that can be purchased. https://laurathurbon.net This new shop with all the amazing art work makes it a calming and relaxing experience and has got to be the most unique and beautiful nail shop in Arizona. Service, Safety and Serenity all in one location... Perfect! read more

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Very rude to clients! They do not honor appointments that are made in advance and take walk-ins ahead of scheduled appointments. My last, and final visit to their salon consisted of me checking in and then waiting almost 30 minutes before someone said it will be an additional hour before they can take me, which would be almost 1.5 hours after my scheduled appointment. read more