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    Luster Nail & Spa

    3.9 (323 reviews)
    ModerateNail Salons, Waxing
    Open 10:00 am - 7:00 pm
    Updated 3 months ago

    Services - Luster Nail & Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    14 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Luster Nail & Spa Photos

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    Recommended Reviews - Luster Nail & Spa

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    Reviews With Photos

    Pedi
    April A.

    Had a great pedicure as always, so friendly and they normally can squeeze you in without an appointment. Love it here. Clean and spacious.

    DO not go here, UNCURED GEL & infection on the skin. It all started my appointment before this when the gel two days after my appointment was uncured and I went in to go fix it but I didn't realize that some of the other fingers could have uncured gel. The most recent appointment was the final straw with me and luster as someone who has been a costumer for over 4 years and have referred so many friends and family here. I went in on Friday December 12th, and got very quick and abrasive service, Cathy was drilling aggressively and when I said I wanted to take off all the hard gel and start with fresh nails she did not want to do that, it's fine but she was hurting my cuticles. The first photo shows how inflamed my cuticles were right after my appointment and the next photo is my skin the morning after getting my nails done, a complete infection. I went in on December 13 at 3:00 pm and that is when I got publicly bullied in that salon. Imagine seeing a young girl being treated so poorly by much older women working the salon. I told the manager that my skin was infected and I needed them off immediately she blamed me and said it was my dry skin and she won't do a refund even though it's clearly an infection do to unsanitary practices and abrasive tools, and rushed as well might I add. I sat down in the corner for over an hour no one helping me or talking to me but talking about me. I got asked by what seemed like one nice person in there and she asked if I was okay, I told her how they blamed me for my skin and were mean. The owner came over stood over me didn't even sit down to assert her perceived dominance (bullying) used a tools aggressively on me then threw the tool down and told me she wouldn't take them off all the way and told me to leave this place, never comeback and I'm not welcome. I started to have a panic attack because of how embarrassed I felt and how poorly I was being treated. My mom called the salon today and Cherry the manager and owner blamed me for being too picky and said it's my dry skin and said "why you believe your daughter she lies", total gaslighting. Luckily mom has emotional regulation and comprehension and said "I believe my daughter because she has an infection and was bullied in a nail salon on Saturday and you're not a doctor" Cherry sure enough did not like that (are we surprised by her bullying at this point) her ego was hurt and hung up after yelling at my mother. Do not come here unless you enjoy verbal harassment and infections. I've never been so disrespected in my life at a salon when I asked so nicely and calmly to remove my infected nails. They do not handle accountability well and this is not how you run a business. Learn from this. Take accountability, be a better person your ego will harm you and your business.

    NAIL FUNGUS
    Christine W.

    BEWARE! NAIL FUNGUS - see attached pics. I visited on 1/27/25 and had "Tom". I should have known when he didn't remove the gel base already on my fingers, he just sanded and added to them. I now have NAIL FUNGUS from the improper technique. I have had my nails done with either SNS or gel consistently over the past ten years and have NEVER had this issue. I'm furious.

    Angie R.

    If I could give this place a NEGATIVE 1MILLION Review I would!!! 4 years ago I got nail fungus here & a few of my nails fell off & they have NEVER been the same since! I know it was from here because it was the only nail salon that I ever went to since moving to AZ and when I brought it to the owner's attention, she said that it wasn't fungus and polished over them anyway?! I went to the Dr., he prescribed me on both oral & topical meds that took forever to clear them up! A few of my nails fell off and they have never been the same since! Dummy me, I recently tried it again this past weekend for a pedi as I figured that maybe just MAYBE things had changed in the past 4 years there since most nail techs are transient and it definitely HAS NOT!! They fit us in, rushed us & I have NEVER had such a bad pedi in my entire life & WILL NEVER EVER BE GOING BACK!!!

    Not the shape I asked for, ignored during the service when asked to correct work. Felt rushed cuz it was the last hr.

    Pretty nails
    Sara K.

    I've never left unhappy - fabulous nails every single time no matter who helps you! The salon is beautiful & so easy to get an appointment! Book your appointment today! You won't be sorry!

    Lumpy hard gel

    Today was my second time having my nails done at Luster. I called and made an appt for GelX but ended up getting hard gel per the recommendation of one of the nail techs as it's more "durable" than dip or GelX... A man named Ken did my nails and in the beginning he seemed like he knew what he was doing and was relatively nice. I tried to trust the process as he applied layer after layer of hard gel to my finger nails. After he was done using the drill he asked me if I liked the shape of them and I kindly replied "they're really thick can you please thin them out?". He quickly replied "no" while shaking his head ... I understand there is a language barrier so it's possible he didn't understand me but he then turned to a woman working next to him and started speaking in a different language which was followed by laughing. I asked him "sorry, what did you just say?" as I felt they were speaking about me and my request to have the nails thinner. Overall bad vibes and I felt very uncomfortable to say I absolutely hated the nails. After an hour and a half and $61, I left the salon less than pleased and in need of a new manicure. Not sure if this is how hard gel is supposed to look since i'm used to dip but regardless they look and feel horrible.

    Gillian V.

    This salon is AMAZING. Jenny does a stunning job every time & is very kind, informative, and super fun to work with. Would recommend to everyone

    Sydney V.

    Luster is the best nail salon in Scottsdale! I've been coming here for 6 years and will never go anywhere else! I've always gone to Jennifer but am always happy with Tiffany, Cathy, or Cherry as well! Make sure to call a week in advance for an appointment because they're always booked!

    French gel manicure

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    2 months ago

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    3 days ago

    Wouldn't really recommend, can be off and on with how they treat customers. Vibe can be off.

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    6 days ago

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    7 months ago

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    3 months ago

    Avoid this spot if you can. Bubbly uncured gel nails and uneven filing. Bleeding in several spots and gel on my skin.

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    11 months ago

    cherry is the absolute best i always go to her and give her fun designs and she always executes perfectly

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    Page 1 of 9

    Ask the Community - Luster Nail & Spa

    How much is SNS?

    $40

    How much is a full set of acrylics? How much is acrylics with gel?

    Full set of acrylic is $35 and $45 for full set with gel polish.

    I was wondering how much is an acrylic fill in with chrome?

    That would be $50 total. The acrylics $35 and an extra $15 for the chrome polish.

    Does this salon serve wine when getting pedi/mani?

    No, they don't.

    View All 9 Questions

    Review Highlights - Luster Nail & Spa

    I've always gone to Jennifer but am always happy with Tiffany, Cathy, or Cherry as well!

    Mentioned in 41 reviews

    Read more highlights

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    Hello Sugar | North Scottsdale - Brazilian Wax & Sugar Salon - Clean establishment and lovely bathroom area

    Hello Sugar | North Scottsdale - Brazilian Wax & Sugar Salon

    4.4(200 reviews)
    0.1 mi
    $$

    This is a great location; clean, beautiful inside, and very well-kept. The specialists here are…read morefriendly, skilled, and provide excellent service. Parking is also easy and ample since it's in a shared plaza with other businesses and a grocery store, which makes coming here convenient. However, the biggest challenge with this location is the efficiency of the check-in and check-out process. There is no dedicated front-desk person, which means the sugaring and waxing specialists are doing everything, performing services, answering phones, checking in clients, checking out clients, and managing walk-ins. Because of this, the wait times before and after the appointment are consistently extended, even when the staff is doing their best. The specialists themselves are great, but it's almost impossible for them to give a fully hands-on, focused experience when they're simultaneously trying to run the entire front-of-house. I understand wanting to cut costs, but the administrative side of the experience is too important to overlook. Even a part-time receptionist or intern would make a huge difference in the flow and overall customer experience. I genuinely like this location, but whether I return will depend on whether they improve this operational inefficiency. If you're in a rush or need a quick, smooth in-and-out appointment, this may not be the ideal location for you at the moment. I hope they consider adjusting their staffing model, because the specialists themselves are wonderful. I had Kenzie before and she was amazing but no longer here as of last month. I tried out Savana and she was amazing also and made the experience so pleasant, fast, and professional

    I booked with Tiffany for my first ever bikini full wax she gave me the best results EVER and l've…read morebeen so nervous to get waxed down there but honestly I'd recommend it to anyone that's looking for someone who is not only good at her job but also just an awesome human ! She was incredibly kind and incredibly communicative and talked me through the whole process. She also taught me some breathing techniques to manage the pain and it helped me soo much. I really cannot recommend Tiffany enough - she's the BEST!

    Photos
    Hello Sugar | North Scottsdale - Brazilian Wax & Sugar Salon - Free Bikini Wax at Hello Sugar

    Free Bikini Wax at Hello Sugar

    Hello Sugar | North Scottsdale - Brazilian Wax & Sugar Salon
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    European Wax Center

    European Wax Center

    4.4(213 reviews)
    2.2 mi
    $$

    10/10 recommend Nora. I have been seeing her for years and am so grateful for her. She makes the…read morewhole experience so much more pleasant. She is personable, sooo cute & bubbly and kind which def helps elevate the vibe. She does my eyebrows & Brazilians. Thank you Nora!!

    It has been a really long time since I was here. This place is very conveniently located & has…read moreample parking. Booking an appointment online is super easy. I was able to make an appointment same day & was fortunate enough to get an appointment 20 mins later. I saw Hannah & she was very nice & efficient. It was a quick appointment. She did a good job. The wax didn't hurt & left minimal redness. She offered a cooling agent or moisturizer when she was done & I declined. I never do because I'm always concerned about an allergic reaction so out of caution I always decline. I don't have any personal experience with their products beyond the wax. Truly, the redness wasn't that bad & went away fairly quickly. It's cashless checkout which is fine as that seems to be the way most places are going these days. I was given the sales pitch for buying a package of waxes. It's not a monthly subscription, simply a package of waxes. I declined not because it wasn't a reasonable price for the packages but because I'm really bad about going in consistently to anywhere that isn't the eyebrow threading place in Surprise that I'm used too. My eyebrows don't grow enough to go every 4 weeks & I don't want to go to have like 6 hairs waxed from each eye. Maybe one day I'll be a better adult & make consistent appointments. For now, this will have to do & I'm happy to know this place is close to me, has convenient hours, & reasonable prices. I would go back but not sure when.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Sugar Sugar - We ONLY sugar!!!  You will never find wax at any Sugar Sugar!!

    Sugar Sugar

    4.6(116 reviews)
    2.5 mi
    $$

    I came for a classic spray tan with body polish. Service was excellent by Makenna. Facilities were…read morenice and clean. It's been 9 days and I still have a great tan. I'll be going back!

    I don't write negative reviews, and I wasn't going to -- but after reaching out to request a…read morerefund, being refused, asking them to reconsider and explaining my situation further, and then receiving no response, I feel I should share my experience. My appointment started nearly 20 minutes late. When we went in for the body polish the table was dirty and had to be reset, and the service wasn't explained beforehand, which was uncomfortable going in blind as a first-time client. She also had me touch the tan on my body during the service, which you should never do, and it left spray tan all over my palms. I did not have my palms or nails wiped off at the end either. When I brought it her attention upon leaving (as well as other white spots all over my hands) she sprayed more, which I think ended up making it worse. She tried wiping off my palms at that point, but they were already stained. I paid over $80 total -- which is higher than other studios in Scottsdale, and I have never had a bad experience anywhere else. I still left orange and splotchy with the polish and primer add-ons -- photos attached. The girl who did my tan was nice, but maybe less experienced and appeared to be managing the whole studio on her own. When I reached out, the response was "sorry that you were unhappy with your service" -- but this wasn't about being unhappy, it was a service that wasn't done correctly. It feels like I'm being treated like I did something wrong. I was told I needed to come back in for them to review what happened, which would have required me to leave work early, and that since I hadn't done that I wasn't eligible for a refund. They did offer a free tan as a "gesture of goodwill", but I don't have confidence anything would be different next time. When a tan is orange and patchy, the only solution is to remove it and redo once the old tan is gone -- not go back for more. I'll be trying somewhere else. I ended up having to buy tan remover, a remover mitt and went in the pool several times to try to remove the solution and it's still stuck on there over a week later. I wanted to love this place as it's close to home. I hope they use this feedback to improve the new client experience. If someone turns down a free service, that might be worth reflecting on.

    Photos
    Sugar Sugar - Like EVER.

    Like EVER.

    Sugar Sugar - We are obsessed with Comfort Sugaring™...the most gentle, effective and long lasting hair removal technique on the market.

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    Luster Nail & Spa - othersalons - Updated July 2026

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