Got passport photos done quickly and accurately. Thanks for getting me in and out. Amazing serviceread more

They mailed my passport and all my personal information on my passport renewal application to a…read morehouse in Long Beach instead of the passport renewal center. This is nearly criminal, but, unfortunately it is just incompetence. It seemed like they knew what they were doing, until the delivery didn't happen and I checked the label, which had some random address in Long Beach instead of the Texas based passport office in it. How could they be so completely careless?

As someone who mostly goes to the UPS store because i'm the unfortunate sucker who multiple times a…read moreyear has to ship gifts to our remote team, i feel it's a little unfair to write this - since i only drop in as part of a work project i usually resent. I've been going here for years, since LONG before it changed ownership. Sometimes lines are long; sometimes they aren't. Regardless, they scan my packages, and they arrive at their locations - often a little late, despite me always selecting overnight delivery, but that's not this location's fault (I assume). I will say that the new franchise owners are a little more pleasant than the former; I think she'd grown jaded, and as such I kind of totally got it the next time I walked in and she wasn't there - good for you, girl, for selling and moving on. I love that the new team is always hanging out, being real; i feel more at home, tbh. I will say that of the three area UPS stores i've ever had a reason to check out, this is consistently the best. And at least if you wait in line for ages, you can pop over to Steel Cup next door for something good on your way out (coffee/beer/lunch/breakfast/mimosas) - or, if it's been an annoying enough experience, across the lot to Blondies for the hard stuff. in sum, it's a UPS store. if they get your packages out, i mean, that's a win, right?

I have tried this place so many times everybody is great but the woman that works there with blonde…read morehair is very rude and ignored me three times. The other people were great. I don't get it. One time I went in there and I couldn't pull up label and one of the younger guys was helping me and then he helped someone else so I was next in line to go to her and she says I'm not helping you. You have to stay with him. Very condescending.

Wonderful, competent staff and services. It has come a long…read moreway since we first started renting a mailbox many years ago. The mail box rental fees keep on increasing, which is unnecessary and annoying, but the aggravation doesn't equate that of visiting the US postal offices.

AMAZING customer service. They are helpful, friendly, knowledgeable, all around fantastic!!! I used…read morethem to ship items and they always help me out. Been going there for a looooong time and always leave with a smile!!! Parking is limited, there is street parking up front or near. Such a great family own shop!!!! Highly recommended

Great customer service! Everyone was very helpful and…read morecourteous. Appreciate their help with the packaging.

The service was fast. The employees were very helpful. Parking lot was a little small but since the…read moreservice was so fast I did not need to wait long for a spot.

Quick, easy, and they have a fast Notary service! I've been here several times for notary, and we…read morehad some old blueprints scanned.

Top notch customer service, quick turnarounds for printing, and very affordable. Steve and his team…read morerock!

I have used Yelp for many years and have never written a negative review until now…read more I was returning an item to a merchant and on their website they gave me the option to use Packagehub or USPS. I selected the first location offered, which was Packagehub, Mail Services Etc located at 2892 N Bellflower Blvd, Long Beach, CA 90815 as it was the nearest to me. The merchant then sent me a scan code to present to Mail Services Etc for the return. When I arrived I had barely gotten in the door when a person who was dressed in some kind of uniform, pounced on me. I wasn't sure if they were some kind security guard or what. They preceded to tell me that I needed to tape up my package so the item wouldn't fall out. I told them I was just following the merchant instructions. They then said that I would have to take it to USPS. I explained that the merchant had sent me to their location for the return and showed them the scan code on my phone. Then another employee emerged and said I would have to take it to USPS and again I explained that the merchant sent me there to process the return and showed them the scan code. That person said, "That's FedEx and we are not a FedEx store!" They kept yelling at me even as I was walking out the door; like a couple of children. When I returned to the car where my husband was waiting I told him what happened and he pointed to the store where it had FedEx signage all over it. When I arrived home I called the merchant and told them what happened and they were shocked. They created a new return to be dropped off at another location and said if that ever happens again to call them from the store that's the problem and they'll take care of it. It's probably better that I went to the other location because they were more professional and I felt the package was processed correctly. I'm not sure what the problem was, but maybe they're not tech savvy? They said they needed a label printed, but the merchant said, "No print out necessary"! If Mail Services Etc isn't doing business with FedEx anymore then they need to removed all FedEx signage from their store and from their website because it's false advertisement. They also need to stop doing business with packagehub. More importantly, they need to be more professional or just retire.

Friendly and straight to the point type of service. Been here for fingerprinting and USPS services…read more They will help you decide which is the best method of shipping depending on your needs.

Came in a couple weeks ago to return a pair of snow shoes. I had already destroyed the box they…read morecame in, but they were in their case. The guy who helped me that day kind of rushed me. He scanned the barcode for this return and a QR code for the return of some pants and said I was good to go. Again, a bit rushed, perhaps because it was 10-15 minutes to closing on a Sunday. After a few days, the return for the snowshoes still hadn't been processed, and there was no way I was going to be put out $70+, so I returned and spoke to another gentleman there. He was able to locate the item - luckily it was still there with a paper taped onto it saying "missing label." I saw the guy print it, so I'm not sure what happened. This other guy, I wish I'd gotten his name, made sure to complete the return process and even invited me to stay in the store until I received the confirmation which was nice. It is on the university campus, but there are 3 parking spots available for quick returns.

I was doing 3 returns today and used the self-serve kiosk, but came across an error processing the…read morelast return. I then asked for help from the store associate who was working, but was ignored. I finally got his attention and asked for help to process my last return and he was very rude and passive aggressive towards me. I was in no shape or form being rude and was asking very nicely for him to help me out. He then proceeded to tell me very rudely "what do you want me to do about it (the return)?". Thankfully, he eventually processed my return, but he did in a way to show that he did not want to do it by throwing my return items aggressively onto the counter. If it were not for the error on my end, I would not be asking for help. I have never experienced anything like this before, and I am still in complete shock with my interaction with this particular worker. I never make reviews like this, and I want to make everyone who goes to this location aware how rudely they treat customers here.

The service is AMAZING!! The staff is very friendly…read more Professional, and knowledgeable. I have been using them for the last 5 years and they are literally my one stop shop for signs, banners, postal services, print jobs, 3D printing, and anything I can think of. Very affordable pricing and I refer all of my friends and family.

I came here to get a live scan. The people that work here are very friendly, professional, and…read moreknowledgeable. Shout out to John and Gabby. They work very well together. The live scan process was easy peasy. The store is very clean with lots of things for sale, from interesting candies to drinks, and of course mailing needs. There's a very cool clock on the wall behind the counter.

Came in here and Caiden was an absolute all star! He helped me with what I needed to get done in a…read morefriendly and professional manner. I was in and out much faster than expected. 5 stars for Caiden's cistomer service skills.

Does not open on time! It's already 10 past 8 and no one is here. Theres already a line outsideread more

Kim is professional, reliable, and efficient. From start to finish, the process was seamless and…read morehandled with exceptional attention to detail. Kim was well‑prepared, responsive, and made everything straightforward and stress‑free. It's clear she takes pride in her work and delivers a high level of service. Highly recommended.

Kim was fantastic in helping me with an important legal document I had to notarize! She came to my…read moredoor and the whole process only took a few minutes. She was very friendly and professional and I would certainly use her again! Give her a ring if you need a reliable Notary who will come right to you!