Top notch hotel. Great service. Everyone is very friendly…read more The rooms are spacious. Beds sleep nice. Rooms are very clean. There are lots of amenities here. I love this hotel and staff

The Omni Las Colinas Hotel is a long standing hotel in the Irving-Las Colinas area that is a…read morepopular place for businesses. It also has a little known coffee shop called Over The Counter that is a nice hole-in-the-wall that is a perfect place to grab a nice cup of coffee and view of Lake Caroyln. This review is for Over The Counter. My Overall Rating - 4 Stars (Atmosphere, Service, Coffee, Return) Atmosphere - You'll find Over The Counter to the right of the check-in desk within the Omni Hotel. This coffee shop is a hidden gem because of the amazing views of Lake Carolyn and the Omni Hotel pool. This is a great spot if you're looking for a place to work while waiting for your Uber to head to the airport. The seats against the window have power outlets to charge your devices. It's quiet, not to busy, and even if you're not staying at the Omni Hotel a great place to grab a cup of coffee. Service - The Omni Hotel staff is very nice. Like most coffee shops, you'll place your order, customize it, and a barista will expertly craft your cup of coffee. On my visit, they asked what kind of milk I wanted (2%), and when I needed help with the Wi-Fi, they were super helpful in getting me online. 1 Star. Coffee - The coffee is nice and strong. My iced latte was smooth and had me buzzing. I had to sip it to ensure I prep for my meeting. I can't stress how awesome it is to enjoy a dup of coffee in a nice setting with an amazing view. My only minor feedback is that Over The Counter is in a the Omni Hotel, so expect to pay a little extra. 1 Star. Will I Return? - Yes. Now that I've discovered Over the Counter, I can imagine myself coming here on occasion to do work or conduct professional meetings. If you're staying at the Omni Hotel in Las Colinas, you should stop by. 1 Star.

Absolutely beautiful hotel. I stayed here for Nostalgia Con at the convention center across the…read morestreet and had an amazing time. The customer service here is top notch. When I first checked in on May 1st a front desk person helped me with my luggage on a luggage cart. When I got up to my first room, it was completely dirty, but she went down to get me a new room immediately. Everyone here is so sweet The room was beautiful and I got free entertainment at Toyota music factory from my hotel room. I think there was EDM concert going on over there and I got to watch it through my window. Thank you to the amazing workers at this hotel that made my early birthday celebration amazing

The decor definitely invites you to enjoy a drink and conversation during happy hour. Rebekah G. Is…read morean awesome as the hotel events manager. The bartender Shada definitely knows how to pour a delicious drink. Edison was so helpful showing us how to fold the perfect cloth napkin. Overall, this is the place to enjoy good time and conversations.

I can't believe I'm writing a review about bathroom sinks...but here we are. The hotel itself is…read morenice and fairly new. Very industrial/loft feel, which I like. However the bathroom sinks may just be an elaborate prank pulled on every guest of this hotel. There are many photos already on here, but the pictures don't do it justice. The sink is approximately 7" x 12", and has a mirror jutting out over a portion of it, leaving you with roughly 4-5" of functional sink space. This will be the smallest sink you've ever used in your life (and I've spent lots of time in NYC and Chicago, where I've used some very small sinks). Need to wash your hands? You're getting water on your feet. Shave? Better wear a bathing suit. Wash your face? A wetsuit is recommended. Accidentally turn the water on too high when doing any of the above? Bet you didn't know you were about to take a full shower! I'm not sure the building codes in Dallas, but apparently you can get away with installing dollhouse fixtures here. Choose another property just simply so you don't have to deal with the hassle.

Nice hotel, front desk staff was super friendly. The bathroom is interesting with the sink sideways…read moreand very small and very close to the mirror, so close that there is a sign on the mirror that objects are closer than they appear. Overall the room was very nice.. I was surprised by the complete cement room but shockingly it was perfect, the bed is comfortable however the pillows are very big. My neck does not do well with thick pillows and these were very thick. The bar was mediocre and the bar tender struggled to keep up with customers and wasn't very friendly. Overall it was a good hotel and a fun experience.

I was pretty impressed with this hotel. Everything was…read moreclean, the bathrooms, the rooms, the gym. Everything worked fine. The A/C and shower head. I travel a lot! Commonly the HAVC is old and super noisy. The shower heads are usually clogged. Not here. The breakfast I actually enjoyed. Every day there is a new sandwich option. Decent quality. I like breakfast sandwiches. (It's not the healthiest option, but it was good and I enjoyed it.) The GYM! The equipment is new and everything works! The blue tooth option works. I can connect to my Iwatch to the cardio machine. The TV up top works fine. They're rare free weights available. And lots of room to work out. There was a salt water outdoor pool which is really nice. Only issues: the internet was slow. Annoying when I video would freeze. The lighting was very harsh in the hotel room. It was really bright neon lights. Other double edge sword: TV channels. The hotel had over 100! Which was amazing. The channel info was incorrect. So trying to find the program you wanted. It did not corresponded to what was presented. I liked it here and will stay again when I return to the area.

When I was stuck at DFW due to multiple delays, I needed a place to rest, and I was happy to find…read morethis hotel. It was very clean, which is my biggest issue when it comes to a hotel! The shuttle drivers were really helpful, and it was easy to get to and from the airport. The room featured a small kitchen, which I didn't get to use, but I could see how this would be comfortable for a longer stay. There was also an on-site laundry that worked really well, although it was hard to find because there were no signs and it was inside the fitness center. I didn't use the pool or fitness center, but they looked well-maintained. The only real problem with this hotel was how thin the walls were. I needed to go to bed early (think 8pm), and I could clearly hear the people talking in the next room. It wasn't just a loud TV - they were just talking, not even shouting. It was so loud that I could hear them even over the air conditioner fan running and my white noise app on my phone at almost full volume. If all of that was turned off, it was almost as if they were in the room with me. I have never quite experienced a room with that little soundproofing. It was a bummer for a hotel that I got exclusively to sleep in. If I could do half stars, I'd probably do 3.5, but for everything else, I am rounding up. Also, the breakfast on weekends doesn't start until 7am, which feels a bit late for an airport hotel where people often have early flights, but they did offer coffee!

I recently visited Homewood Suites Epic for my daughter's very first sleepover -- so my nerves were…read morealready doing the absolute most. What I did not know was that the Illustrious Ladies of Alpha Kappa Alpha Sorority, Incorporated -- the ABSOLUTELY BEST sorority ever -- were also having ceremonies that night. Beautiful for them, chaotic for me. I pulled up expecting valet, only to be told valet was reserved exclusively for the AKAs that evening. Now listen... I respect it. If anybody's going to get special treatment, it's the ladies in pink and green. But for me? Whew. That meant I started driving... and driving... and driving. Forty minutes, y'all. FORTY. Between the restaurants, the event, and the already limited parking, it was a full scavenger hunt with no treasure. I finally tried the parking deck -- only to discover it ends abruptly at the top with no turnaround space. No warning signs, no heads-up, nothing. And because it's Girl Scout cookie season, I'm in our extended Escalade. Picture me at the top of this deck, realizing I have to reverse all the way back down. I could've cried. Actually, I did cry. My daughter is in the back asking if she's still going to the party, and I'm trying to be brave while my anxiety is sky-high. I went back to valet, desperate, and they basically said, "It's just a bad night for parking." At this point, I'm ready to cancel everything and go home. I called the front desk and spoke with a woman named Miccah (I hope I'm spelling that right). She was so calm and reassuring. She told me there were 12 underground parking spaces available, so I felt a little better. I drove down there... and there were only two spots left -- both for electric vehicles. And the elevator? Not working. Now I'm underground, no reception, no parking, no elevator, and a 9‑year‑old with me. I drove back up and called Miccah again like, "Girl, just cancel this. I can't do this. I've been circling this place for 40 minutes." And then -- the turning point. She said, "My manager is walking outside right now. He's going to move his car so you can have his parking space." When I tell you Alexander came outside and did EXACTLY that... that man was a blessing. He moved his own car so I could park safely and get my daughter to her sleepover. That is customer service times 1,000. When I checked in, I told him I felt like I was about to pass out. He said, "Ms. Page, don't pass out, don't pass out -- do you need a Coke?" And he actually brought me one. The kindness, the attentiveness, the humanity -- it meant everything after the ordeal I'd just been through. Because of Miccah and Alexander, what started as a nightmare turned into a stay I will never forget. Hilton, keep them. Celebrate them. Promote them. They are the reason I didn't break down in that parking lot. But Hilton... please fix that parking situation. It was truly ridiculous. And to the ladies of Alpha Kappa Alpha Sorority, Incorporated -- the absolutely BEST sorority ever -- congratulations on your ceremonies. Y'all looked beautiful, and I love that the hotel rolled out the pink-and-green carpet for you. I just wish the parking deck had rolled out a little grace for the rest of us too. Thank you to Miccah and Alexander for rescuing my night and making my daughter's first sleepover a success.

I'm pretty sure this place invented the word "Welcoming"…read more Not only do they allow dogs to stay here, she was allowed to sit in the lobby bar and hang out with my friends and I every night! Staff would walk by and greet her all the time. We felt right at home here. It was only her second time ever staying in a hotel and the first time was not a good experience. She relaxed instantly here. And when be front desk supervisor, Alexander, found out that my flight wasn't until later in the day. He gave me a late checkout, so I wasn't hanging out in the lobby the whole day with my dog. I absolutely will be staying here again whenever I'm back in Texas.

I have mixed feelings about this Aloft. It was beautiful walking into the lobby. The bright colors…read moreand funky aesthetic was like eye candy. Friendly staff, and the designs around the hotel are all just so fun! However, I was a little disappointed there wasn't a microwave in the room. There is one microwave on the fifth floor for everyone to share. My room did have a mini fridge thankfully. Also the desk chair was not very comfortable but I loved the bed! As for the Wxyz bar, it was dead on a Saturday Night. I can imagine since Toyota Music Factory has been open, it's taken some of their thunder. The pool was lit though. I could see there were a bunch of people out there at night but luckily I couldn't hear them.

Terrible for the price.... basic hotel with way too high prices. Bed kept sliding off base, pool…read morewas not clean. Sorry but I'd never come back

Convenient to airport but room showed lots of signs of wear. Couch was in really bad shape with…read morelots of large rips. Half the lightbulbs didn't work. Clothes hooks loose and crooked. Lots of maintenance issues that show a general lack of care or maintaining of the property.

I like staying here, nice and convenient. Staff is always friendly and attentive…read more The breakfast has gone downhill though. They used to have nice premade breakfast sandwiches, now it's make your own. Not a bad idea except the eggs, meat, and cheese are cold. It is the only downside for me; and not just for me, I heard two other people complaining about it this morning.

I stayed at this hotel for 2 nights and 3 days on a business trip to Dallas…read more It is right next to the DFW airport, so it is easily accessible, and there is also a Starbucks within walking distance, so it is very convenient. The staff were friendly, and the breakfast was great. I stayed in a 1 king bedroom, and the room was spacious and very clean. The bedding was clean and comfortable, so I slept well. I plan to stay here again the next time I go on a business trip to Dallas.

This hotel has a LOT going for it. Location: it is very…read moreclose to the car rental center. In fact the hotel shuttle can pick you up or drop you off there. But if the weather is good it is an easy 5-8 minute walk, if that's an option for you. When returning my car I checked in and dropped off my bags off and drove the rental car over. The hotel shuttle was going to pick me up, but they were delayed at the airport so I just walked back. There is a Starbucks across the parking lot and a gas station across the street. Makes it easy to fill up before returning your car. It took about 15 minutes for the shuttle to take me to terminal B in the morning. Rooms: Nice, roomy King rooms with very comfortable beds. Super clean, too. There is very good soundproofing between the rooms. I heard nothing from my neighbors. However, I do wish there was better soundproofing in the windows as there is quite a bit of road noise from the busy road that goes to the airport. If you're sensitive to noise, like I am, bring earplugs. Food and bar: there's a little bar in the lobby that serves good drinks and food. Nothing fancy, but very convenient, especially if you don't want to have to drive to a restaurant. The breakfast buffet is one of the better ones I've had. Lots of choices that change through the week. Also, if you have an early flight they have a continental breakfast that starts at 3am. Service: this is where the hotel really shines. The service is exceptional! I found all staff the be friendly and helpful. In particular Helen and Benny were wonderful and went above and beyond to make my stay a great one. Hats off to them! This will be my go to hotel when I am in the area.

My wife and I stayed at the Hilton Homewood Suites - Irving Las Colinas from January 30 to February…read more2, and it was a terrible experience from start to finish. Check-in was a mess. The front desk agent could not find my reservation even after I showed it on my phone. Once she finally located it, she realized she had checked my reservation in under another guest's name and credit card, which is extremely unprofessional and concerning. She then had to call that guest back to fix the mistake. Even worse, the manager ended up checking me into the same room as that other guest, making it appear that two people were checked into the same room at once. That alone is a serious security and privacy issue. During our stay, the elevator stopped working and was out of service for two full days, forcing us to use the stairs the entire time, which was very inconvenient. The property itself is very outdated and in poor condition. The building smelled strongly of mold and cigarette smoke, which made the stay uncomfortable. In the bathroom, there were multiple earwig bugs coming in and out of a hole in the wall, which was unacceptable from a cleanliness standpoint. To top it off, our room only had one set of towels, even though the reservation was clearly for two adults. This hotel does not meet Hilton standards in any way. Poor management, cleanliness issues, maintenance problems, and serious check-in errors made this one of the worst hotel stays we've had. I would not recommend this location.

The staff members here are amazing and they accommodated me really well. The best thing about this…read morehotel is the location. You are minutes away from shopping centers and restaurants. The bad thing about this Homewood suites would be the layout of the premises. Depending on your room you are hauling your luggage up, down, and around to many steps. I am guessing at some point, the premises had to have been an apartment complex, or possibly a school dormitory. One unit has elevators and other units have nothing but steps. This can be a pain when you have luggage. Another complaint I have is with room 238. Bedroom outlet doesn't work, and there's no clock in the room. The decor is outdated and the unit could definitely use a refresher.