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    Embassy Suites by Hilton Williamsburg

    2.6 (136 reviews)
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    Back of bathroom door
    Annie H.

    This place is scary! The people who work here are lovely! Really good folk. Imagine being lured to Williamsburg to talk time share by Hilton and they put you up in a tear down! The ceiling moldy!...we changed rooms... tired, dirty, and lots broken. We thought... if this is how they care for a property why would we buy into it? Our sales guy explained it away as a holiday shortage of rooms and that's why we were put in this hotel. The hotel is scheduled for renovation...but I'd avoid it until that time! It became a comedy... don't spend good money on this spot...

    Having staff serve the buffet items speeds the process...well done, ladies!
    Tommy E.

    This is a special shout-out to the hotel's breakfast crew: Erica, Patricia, Linda and Ernestine -- their bright and bubbly personalities have made our school group's mornings start on a high note. It's nice to see how much they enjoy what they're doing and we couldn't be happier they are taking care of our tour group so well! Well done, ladies!

    SIgnage
    Ward D.

    A good place to stay when visiting Colonial Williamsurg The Embassy Suites is located within a few miles of the historic city of Colonial Williamsburg. It is within walking distance of many restaurants and shops. There is plenty of parking around the hotel. As with most Embassy Suites hotels, it offers all-suite accommodations with separate living rooms and bedrooms, making it a great option for families or groups of travelers or groups that wants space to spread out when in the room. There is a central atrium that is open to the roof presenting a large open space as you enter and allowing guests to see the whole hotel when they step out of their room. This hotel differed from other Embassy suites in a few ways. It sports only 5 floors where many others are much taller. The elevators do not have any windows to see the atrium and our suite had the bathroom near the front door instead of between the bedroom and living room. Happy hour and cooked-to-order breakfast are served on the main floor at the appropriate times. Rooms are accessed by stairs or one of the elevators bordering the atrium. The staff was friendly. The room and common areas were clean. The rooms was spacious and well-appointed, with a comfortable bed, flat-screen TVs, and Wi-Fi. The hotel has a fitness center. Overall, this Embassy Suites is a good choice for travelers visiting the area.

    Very bad bug

    Very disgusting and very bad they made us pay two dollars for water in the elevator is like slower than turtle

    Mold

    Upon arrival we were greeted by an amazing staff and our room/suite appeared to be to standard upon first glance. Not long after getting situated we noticed a few issue with the room. There was mold in the shower, parts of the furniture and structure of the shower were falling apart, the AC was not working and the rooms air quality/ventilation could use improvement. We reported the problem but nobody came out. We suffered the most on our last night.

    Cut from bed frame
    Jennifer T.

    We are Hilton Diamond members so always try to stay with the Hilton Family of Hotels when we travel. For this quick weekend trip to Williamsburg we were traveling with our two daughters as well as another family with two kids so we opted for Embassy because we like the pretty standard one bedroom suite options. For this stay we were also able to get an adjoining room with the other family. Check in was super easy and the front desk staff was pleasant. It's a nice lobby with the restaurant and bar area right after you pass the desk in an open atrium area. Each floor forms a ring around it looking down. The pool area is okay if a little sparse. Only a handful of chairs. At one point the had a hot tub (according to pictures) and we had been looking forward to after a day spent at Busch Gardens but apparently it was taken out at some point. Bummer. The reason I gave this hotel three stars instead of four is two reasons. The room sizes were cramped. We didn't expect a ton of space but we've stayed at a number of Embassy suites and these ones are just small. I'm talking two people can't comfortably pass each other if trying to walk between the base of the bed and the dresser in the bedroom. Or even when between the beds. Which leads to the second reason for three stars. One of the beds had a broken (sharp)part of the bed frame exposed and sticking out. When my husband trident slide behind me as I was leaning over the bed getting something from our suitcase, he sliced his lower leg open on it and instantly started bleeding pretty good. We called sown ti the front desk for a band aid and some antiseptic ointment but they never showed or brought it. They seemed almost indifferent to the fact that it even happened when he called. Luckily the friends we were traveling with had a bandaid he could use after the bleeding stopped and he got it cleaned up. The next morning we went down for their breakfast buffet. And this is the reason the review is saved and still solidly at 3 stars (might have even bumped it to a 4 if not for the injury). The buffet is one of the better ones we've had at a hotel. And it is included with your stay. All of the staff were very friendly and helpful, the woman making the omelettes was great and the omelet was loaded and tasty! We for downstairs at a busy time but they kept replenishing so no food ran out. We would probably stay here again but maybe not tonight it's so many people as there simply isn't space for it.

    Jannet C.

    We had a nice 1 night stay there while visiting Williamsburg. Our room was clean, and comfortable. In the morning, we had breakfast there. It was a buffet style that they serve the food to you. The pancakes and sausage were barely warm, so we had to leave them on the plate. You can toast you'd own bread, and get your own cereal and juice. They did make the eggs to order however you like. This is a real plus from what the other hotels are offering during COVID. The ladies that served the breakfast were super kind and helpful. I'm glad to see things starting to go back to the direction of normal. That is a good option to stay if we are at Williamsburg again.

    This is the sofa that was in our hotel room.   This was the nastiest hotel I've ever stayed in. The bed was like sleeping plywood.

    This is the sofa that was in our room, nasty soiled sofa. The beds are hard as pile wood. I would Never stay at this hotel ever.

    Another stain on the couch

    First of all, the only thing making this a 2 star is the breakfast. The room was horrible, there were stains everywhere. And also the bathroom floors were sticky. Everything is also stained to go along with it. Even with all of that the worst is the mold in the window. But the fountain and the breakfast is fire.

    get used to seeing a lot of this. You may want to grab a snack.

    Diamond member here. Stay somewhere else. This is not a real Embassy Suites. I mean, the room's got a door and a sofa bed, but the similarities stop there. Paltry snacks? Check. Exasperated staff? Check. Bud keg kicked at 1745 so only beer is Bud Light? Oh yeah. You like tiny 60s elevators that creak? We got TWO. Ever tipped to get served off a buffet line? You have now. Didn't let the kids get in the pool. Demo this place.

    Brandi M.

    Not only was there water damage in the room, a leaky tub, and busted lamp shades, but to top it off there were bed bugs! I brought it to the attention of the front desk clerk and she wanted to argue with me about if you can actually SEE bed bugs! Yes I saw it, my husband killed it and there was blood on the bed to prove it. Not to mention I had bites on my leg from them! They offer no compensation and a half baked apology!! Don't stay here! I am definitely contacting corporate about our stay.

    Green pool

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    the bar tender nikki is the best bartender ever her drinks are great very friendly and fast serving

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    Page 1 of 4

    Ask the Community - Embassy Suites by Hilton Williamsburg

    Review Highlights - Embassy Suites by Hilton Williamsburg

    Stayed for a family weekend trip to Busch gardens and could not have found a better location than embassy suites.

    Mentioned in 6 reviews

    Read more highlights

    Fife and Drum Inn - Outdoor Patio with Covered Seating Area

    Fife and Drum Inn

    (50 reviews)

    I can't wait to return to this lovely inn. The building (built by the owner's grandfather) has been…read morebeautifully restored and maintains historic charm and character while incorporating every modern amenity. Ashley, at the desk, was incredibly helpful, suggesting sites to visit, excellent places to eat, and even helping with our luggage. The rates were quite reasonable, especially for the excellent location (between the historic area and the campus of the College of William & Mary). Now that I've discovered it, I can't imagine staying anywhere else in Williamsburg.

    We just had an all too quick one night stay and cannot rave about this wonderful place enough…read more The excellent service began with advance emails from owner Billy giving detailed directions to their convenient free parking. The location of the inn could not be more perfect - adjacent to the historical area and close to many great restaurants. Our "George Washington" room was fabulous! Sometimes staying in an old historic building means dealing with dated rooms. Everything in our room was updated, thoughtful, comfortable, and spotlessly clean. Lots of wonderful little touches. The four poster bed was very comfortable and the shower excellent. The wifi worked great and there were lots of convenient plugs, There is a nice lounge area with a lovely adjacent terrace and snacks and tea and coffee available along with a nice continental breakfast. We were there on a Monday night so not all restaurants were open but we enjoyed visits to Precarious, Amber Ox, Mellow Mushroom and Aromas. Thank you to Billy and Sharon for a wonderful stay!

    Hilton Garden Inn Williamsburg - Breakfast Area

    Hilton Garden Inn Williamsburg

    (83 reviews)

    $$

    The hotel was fairly decent with a clean room though there were signs of wear and tear on the…read morecarpet and some of the fixtures. We were disappointed that the breakfasts are no longer complimentary. Parking is good and ample. The front desk and restaurant crew were very helpful and greeted us every time. Shout out to Nancy who went the extra mile to ensure we had what we needed. The hairdryer was broken in our room and another clerk (sorry I do not recall her name) quickly went and brought us another one. The mattress seemed a little firm and was not as comfortable as other Hilton facilities, but maybe it's a sign I am getting older. We appreciated our stay but have experienced better at other Hilton facilities. This does not mean that the staff are not attentive, just a different experience for us this round. Swimming area was nice though a bit warm. Water temp was nice. Hot tub was not working very well, but they were aware and were trying to address it. Great location close to a lot of local attractions and great restaurants.

    I stayed here 4 years ago and had a horrible horrible experience with staff members in my room -…read moreone wasn't even wearing anything identifying them - about a half hour before check out - when we were trying to get everything into our car (we came back up to the room and they were in there - it was unclear why because they weren't cleaning). They said "we thought you already checked out." I had not and felt extremely intruded upon. I gave it a second try last weekend - never again. This time there wasn't much the staff could have done. The hallways and main corridors were super warm. The room was renovated and was clean - mostly, however, the walls were super thin. One one side a family was blasting the movie Hamilton halfway into the night while on the other side a toddler was screaming for hours. The child did not sleep until after 1AM... so neither did we. I don't blame the other guests, however, structurally I would not stay here. The doors were also thin so I knew who was running down the hall and talking at all hours. I was lucky - our room, 403, was near the end of the hallway. I can't imagine what it would have been like in front of the elevator. At breakfast the person helping us kept standing there staring at us. Each time I went back up to the buffet, I felt their eyes on me. It was quite uncomfortable. Finally, worst of all, I did not feel safe in my room. The hitch that holds the door closed was loose and I didn't trust it to keep us safe. I reported all of these concerns at checkout. I was not even thanked for letting them know, muchless had anyone apologize for the experience. This one is a nope for me.

    Hampton Inn & Suites Williamsburg-Central - Guest room

    Hampton Inn & Suites Williamsburg-Central

    (62 reviews)

    $$

    Came back to see if the stay still lived up to my previous rating. This hotel is located in the…read moreColonial Williamsburg area close to Busch Gardens Amusement Park, the shopping outlet, and a host of historical sites to visit in the area. Upon entering, we were greeted by a pleasant young lady and quickly checked in. We were given complimentary bottle waters and made our way to our room. One thing that has changed: the rooms are not automatically cleaned everyday, if you need towels in the interim, you can ask housecleaning or the front desk for additional ones. This location has an indoor and outdoor pool, exercise room and laundry. They provide a decent complimentary breakfast with items such as pre-made omelets, sausage, potatoes, oatmeal, cold cereal, make-your-own waffles with toppings, hard boiled eggs, assorted muffins and bread, and juice/coffee (with the later being available in the lobby 24/7). The rooms were clean and well appointed with a mini fridge, iron/board, coffee machine, bath amenities (body wash, shampoo, conditioner, body lotion). All in all, still a great place to stay when visiting the Williamsburg area.

    Everything went well while the place is under renovation in some parts it was still a great…read moreexperience. The front desk attendants were always nice and helpful even when I needed something printed out for one of my outings in the area. The hot tub and pool indoor was a nice added bonus bring swim gear in advance those who book I luckily found a place in fall still having trunks . The breakfast was nothing small and the place was decorated with Halloween themed items I loved it .

    Hampton Inn & Suites Williamsburg Historic District - Guest room

    Hampton Inn & Suites Williamsburg Historic District

    (74 reviews)

    $$

    Soo before i go in .. i definilty understand that there were renovations goin on but thats still…read morenot an excuse for this broke down room they put my family in... Also .. i mentioned everything on my list to someone at the front desk and not a thing was done .. 1. The Complimentary Popcorn they put in the room was out of date! 2. Shower was still dirty and one of the shelves in the shower was broken! 3. The Shower leaked onto the bathroom floor. 4. Sink had a slow drain. 5. Ac unit was funcitional but busted up! Tear It down and turn it into a Bob Evans or a Ihop...

    Total crap. Dirty…read moreand very disorganized hotel. Not up to the Hampton Inn normal standards at all. Desk staff was confused and confusing, all over the place trying to find our room. Room not ready when we checked in. No way to let us know when it's ready, just wait and go check with the maids. Went back...they are still working on it and didn't want to let us leave our luggage. Waited 30 minutes, came back, opened the room, they had also given to someone else who was now in the room. The room we were already in. FFS. Announced our room number multiple times for everyone in line to hear (that's a no-no in the industry). Up and down the hall and the elevator 4 times with our cart and luggage. No apologies no explanation. Argumentative while trying to sort it out. Well on its way to becoming a crap hole and losing Hilton branding. Chairs in the breakfast area are soiled and gross. Needed a rubber band and they couldn't find one. Didn't have a pen, filled out paper with a highlighter.

    The Williamsburg Manor - Kitchen Buffet area

    The Williamsburg Manor

    (21 reviews)

    $$

    There isn't much good to be said about an intrusive housekeeping staff, beds that can barely sleep…read morean average person or kitchen staff that can even ruin chocolate pudding but I will make an attempt. There may be a family that benefits from housekeeping that swings a door into your feet at 9am, because they are hanging off of a creaky bed, but it certainly wasn't mine. Never mind the pretentiousness of a pretend cigar lounge, meaning not one to smoke in but just an aesthetic throwback to a time when people actually enjoyed themselves at this location. Not that one would want a cigar after eating chocolate pudding that tastes like it was infused with Trix cereal or any of the other dishes who sacrifice taste for novelty. I would have at least been frightened by the Colonial Williamsburg ghost tour, but after staying at this location, I realized that even the spirits probably wouldn't stick around.​

    I'm very mixed about writing this review as the house was/is beautifully decorated and in such a…read moregreat central location, but in comparing this to other B&Bs I have to be honest. First of all, there was an instruction card that came with the reservation however while it did indicate that there is a backdoor, it did not inform that this was the 'main' entrance. There is very limited parking and if you want to park across at the church on or the street, you are at risk of towing. They have no passes for parking in these locations. The beds are their own issue. If you are vertically challenged, you will have great difficulty getting into the main beds. We stayed in a 'suite' (I use this term laughingly as it was just two connecting rooms) that had another room with twin beds. While the main bed seemed to have a mattress from the last century, the twin beds were ancient. The "pillows" that they give you are quite literally flatter than a pancake they would serve you for breakfast. The suite we stayed in was in the front of the house and there is no insulation to cancel ANY of the traffic noises from outside. It was very very stuffy inside and I wasn't able to open a window. We asked for a step stool and were given one that wasn't even as high as a normal step on a staircase. It was still very difficult to get in to the bed. At no time while I was there did I see, hear or meet the host/hostess of the B&B. The only time we met any employee was in the morning during breakfast. These ladies were AMAZING. They almost made up for the lack of any other service or greeting in their friendliness. The breakfast was late the day I was there. There are signs everywhere stating that it would be served at 8:30 but it was closer to 9:30. I'm an early riser so this was a bit of an inconvenience. At least the coffee was available. They had eggs, fresh fruit, yogurt, toast, cereal etc. It was set up as a buffet style in a very stylish area of the serving area. The dining room table is gorgeous but there are no placemats to put your plates on, I felt very worried about scratching this gorgeous table. The non guest rooms were fit with comfy areas to just relax and chill after a day of being a tourist. The furniture may not have been the most comfortable, but given how cozy each area was this was easily forgiven. I really enjoyed that each room had a Christmas tree already set up. This is not very handicapped friendly as no matter which way you enter, there are very old steps. The front steps were especially bad. To sum up; Parking; F Comfort; B Room Comfort: C+ Breakfast: A Location: A- Price: C (for our experience it was really really pricey)

    Courtyard by Marriott Williamsburg Busch Gardens Area

    Courtyard by Marriott Williamsburg Busch Gardens Area

    (57 reviews)

    $$

    The lady at the desk was very helpful and nice. Hotel was clean and nice. I would stay here again…read more It's as advertised.

    My reviews will always come from a travelers perspective, with a strict budget. We always travel…read morewith our service dog as well, so I give tips on that also. We are a middle aged couple, and sometimes when we have the kids with us we review from that perspective as well. So if you were using your Bonvoy points from your Chase or American Express card, I would recommend you stay at Fairfield, town place or Springhill suites over the courtyard. The courtyard doesn't provide free coffee or breakfast. This particular courtyard I was shocked they didn't even offer coffee when it was 20 degrees outside, instead they had ice water with lemons and limes cut up in the lobby... this location should really rethink that. No one wants ice water when it's 20 outside. The place did have a conjoined indoor outdoor heated pool, we did not use it but there were kids using it. The place and room was very clean, staff were ok, not super nice and welcoming like some please. They do seem to have issues with staffing the coffee/food area where you can purchase coffee and food (small sandwiches but nothing filling). They do have lots of green space for your service dog but are not per friendly. They have an excellent restaurant next door, called The Whaleing Company, great food but just know your gonna spend $20 average a person and kids menu was chicken nuggets, pbj, and hot dog type of food (def not Applebees kids menu IYKYK). The clam chowder was very good! They accommodated my request of a ground floor, but my standard Bonvoy request for the extra pillows, towels was not. So just know if your like us and have a standing request for when you book, they don't seem to look at this area. Check in and out was simple, and overall it was a nice stay. I hope they read the suggestions... free coffee or hot chocolate is a must in the northern region during the winter.

    Embassy Suites by Hilton Williamsburg - hotels - Updated June 2026

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