I wish I could give them -10 stars! They have the worst attitude toward potential customers…read more Disrespectful, rude, and aggressive! If customer service isn't their priority, I don't understand why they're in business at all. After asking a few simple questions about products and prices, I was kicked out of the store. If they can't handle basic inquiries, they might as well close down! As a Latino, I even felt discriminated against by their hostile staff. The first time I visited, I thought maybe I was being overly sensitive, but my second visit confirmed how toxic, aggressive, and unwelcoming the environment truly is. I strongly recommend taking your business elsewhere, where they actually appreciate and value their customers!

worse customer service ever. don't even try to buy anything there. I was asking about some…read morecustomized t-shirts and they give me a price, when I was about to pay another and when I told them about the person was yellin.

Very professional, best prices, delivers finished product in a very timely manner. HIGHLY RECOMMENDread more

From the owner: Specialize in embroidery and stitching for non wholesale and wholesale…read more Bordados personalizados,unidad o mayoreo

This is my go to shop to have my NYC Marathon hats embroidery done! Family own excellent…read moreservice!!!! Highly recommend.

Completely unresponsive and the owner is incompetent. He does not answer the phone nor check his…read moreemails. Tried so hard to do business with him but he does not communicate and completely forgot about my order when I tried to get a sample done. Does not have any customer service skills. Avoid at all costs!!! Doing so will save you tons of frustration.

I love Michaels. I…read morego into the store and always find what I need. Take advantage of the in-app discounts! You'll save a lot on your purchases.

Michael's at any location is fun to me. This store is like the rest but too far for us to make the…read moretrip anymore. We had a lot of the locations in Manhattan and stopped coming to Queens. Currently you can get the same discounts and use your rewards online shopping. My daughter is always working on a project. There's never been any outstanding problems at this location concerning items in stock or customer service from the employees. Seasonal items go fast so get there early.

Really great service! I placed a next-day rush order for the Knicks parade, and when I picked up…read morethe shirt, I realized the image I had provided wasn't a vector file, which caused the print to come out blurry. When I mentioned it, Yianni took the time to review the image I sent and went above and beyond by recreating the design to ensure a much cleaner, sharper print. I love the final result, it looks fantastic, and I couldn't be happier with both the quality of the work and the customer service. Big thanks to Yianni for the extra effort--highly recommended! Go Knicks!! Knicks in 5!!!

This place stinks. I was supposed to get a tank delivery today and no one showed!!! They didn't…read morecall to let me know that they were not going to be able to make it.

This is a cute little family owned craft store of yesteryear with a strong connection to the…read morecommunity. The space is small, yell packed full of kits, diy materials, and knick-knacks. The owners are friendly and will help you as best they can. They came through when all the other stores have either closed or stopped selling things crafter need in the neighborhood. They had a decent selection of yarns, beads, and numerous other craft materials. give them a call, the will surely help you get what you need.

Imagine an old-fashioned hardware store with stocked shelves of everything you could possibly need…read morefor various tasks. Cook's is the equivalent for arts and crafts. It has anything you can possibly think of and then some. Bill is extremely helpful and can point you to any item in this treasure trove of a store without hesitation. Prices are also good. A crocheting kit I saw online for $30 was $26. A fun place to wander!!

This business is amazing I ordered 100 socks and 50 sweaters they were made for me and the process…read morewas fast. The stitching on the clothes were perfect. I can't wait to order more in the future. Pros: the owner was nice and kind easy to speak to , the product was amazing Cons : none Prices : affordable

From the owner: Transform Your Brand with Custom Embroidery!…read more Exceptional custom embroidery services for businesses and individuals. From personalized gifts to bulk orders, we bring your vision to life with precision and finesse. Experience top-quality craftsmanship, unmatched customer service, and competitive pricing.

jojo was absolutely amazing he did my job quick, professionally and well priced. I had to custom…read moreembroider towels in different initials. his quality is top notch and his attention to detail is exquisite. will definitely use him for all my needs moving forward. highly recommend!!

From the owner: Jojo247 Solutions is a full‑service custom embroidery, screen printing, monogramming, and DTF…read moreprinting studio serving individuals, businesses, schools, and event organizers across Queens and NYC. Our company has grown into a trusted provider of high‑quality custom apparel, promotional merchandise, and personalized gift items. We create clean, professional embroidery on shirts, uniforms, towels, bags, hats, and specialty items, along with vibrant full‑color DTF prints for custom apparel, branding, and corporate identity projects. Our work supports bulk orders, rush jobs, and one‑of‑a‑kind personalized designs. We help businesses, teams, churches, restaurants, construction companies, and organizations bring their logos and ideas to life with precision and care. In addition to production services, we offer hands‑on training for individuals interested in starting or improving their embroidery or printing business. Our training covers machine setup, hooping, digitizing basics, DTF workflow, maintenance, pricing, and business operations to help new entrepreneurs build confidence and grow successfully. From small personal gifts to large corporate branding projects, Jojo247 Solutions delivers quality, reliability, and fast turnaround.

I am so glad to have this store in our neighborhood! I buy art supplies here whenever I need them,…read moreI also use them for printing. I gave up on my home printer years ago and now rely on them. I find the people who work there/owners to be helpful and neighborly.

I dropped off film to be developed into prints on a Friday afternoon around noon and was told I…read morecould pick up the prints Tuesday or Wednesday. I arrived Wednesday evening to pick the prints and was told scornfully "I told you Thursday or Friday" . The man was not only wrong but very combative in his tone and language. I can understand if the prints were not made by the set pickup date but I can not understand the need to act defensively and the attempt to shift blame onto me, the paying client. The man told me I could come back Thursday and I asked if he was positive and he confirmed. He said he would text me when they were done and I left. I walked in Thursday afternoon and the man said "you're here to pick up the prints aren't you, I told you Thursday or Friday and that I would text you". He wasn't apologetic he was annoyed. I countered he confirmed they would be ready Thursday and he became even more argumentative and dismissive. Regardless of the pick up times that were argued, this is extremely poor customer service. I paid in advance for a service which was not rendered in the agreed upon timeframe and instead of being accommodating or at the least kind about it I was met with contempt and made to feel like I was an annoyance. This is inexcusable. Please do yourself a favor and avoid this place.