I have been looking for a new person to work on my skin. I found Jasmine on Yelp. She spent a lot…read moreof time asking me questions about my skincare routine, diet, and other factors that affect my skin. She also took time to explain everything in detail and what I need to do to improve my skin. I had my second session last week. She did an amazing job - I can feel a big difference. Thank you!

Her extractions left me with permanent scarring on my face, confirmed by my dermatologist. I…read morecontacted her about broken blood vessels a few months after my facial because I was worried and she just recommended vitamin C. Her facials are fine just don't get extractions from her if you have sensitive skin like mine.

A monthly membership for a few years! Wonderful staff,…read morefacials and perks! Highly recommend for your facial needs. Cleo is the best

Awful experience. No privacy, only sheer screens between beds. I expect a much nicer environment…read morefor a $200 facial. The esthetician did a horrible job with extractions that left me bleeding with about 15-20 large gouges and red marks that will almost definitely leave scars. I have been getting facials every six weeks for close to 20 years and I have never looked so awful after a treatment. I regret trying this spa and will never return.

I need to write Bonnie a review, because she really saved and healed my skin. I had a deep cystic…read morepimple that was injected numerous times and did not go down in the slightest. ONE visit to Bonnie and a few weeks on the updated skincare routine completely eliminated it. She is so kind, thoughtful and knows her stuff from all angles as it pertains to skin. I can't recommend her more!

I've been waiting all decade (lol) to finally get a facial by Bonnie now that I am vaccinated…read more Everyone in my family goes to Bonnie for facials. Before I ever lived in NY, I heard about how Bonnie gives "the best facials in existence" from my entire family. No surprise that she has all 5 star reviews on Yelp. The experience was somehow even better than anticipated. Bonnie is a real master of her craft. She can and will restore even the most inflamed irritates and stressed out skin. She has all the knowledge and training of from her years working in dermatology, her expertise is clear, but so is her CARE. She cares for her clients and their skin. Also she is so kind and sweet. We did a deep cleaning (because my skin needed it!) A peel and LED light therapy. With Blue and red light. The Blue kills the bacteria and red heals the skin and its anti aging, but with one treatment you get a nice glow. While I don't care much about having a tan, I do value the bacteria zapping benefits and found the warm light to be very relaxing. Can't tell you how bad my skin has been due to stress and masks etc., It feels really wonderful to have my skin deeply and thoroughly cleaned by a professional. Not only does my skin feel and look better, I feel more relaxed. Bonnie also gave me tips to improve my skin care regimen, let me know my current moisturizer is clogging my pores, but suggested a few to try and even wrote out a very helpful post-facial care summary for me! Bonnie was so lovely and so careful. She had a mask and visor on, every patient completes a COVID safety form *before* their appointment and theres plenty of hand sanitizer and extra masks when you get there. I had a few painful ear pimples from mask wearing and Bonnie got them (without me having to she did cleaned every zit behind my ears under my chin on along my hairline). She also gave me a clean mask to wear home! Bring an extra mask so you don't have to put your dirty mask on your newly cleaned face! She does have plenty extra in case you forget. I know times are stressful and tough right now, but if you've been thinking about prioritizing your self-care and skincare, I couldn't recommend Bonnie enough!

Around 2-3 times per year, I visit KUR Skin Lab for a hydra-facial when my skin is in need of a…read moredeep clean and refresh. I have always appreciated the professionalism and cleanliness of KUR. Since it is a medical spa and they use high-end skincare products, I trust that the facials will leave my skin clean, soft and less inflamed, as opposed to other spas in NYC that can cause breakouts afterwards. Kristen preformed my recent hydra-facial, she was very communicative and understanding of my skin concerns. She tested my skin and really evaluated it with open transparency and kindness. The prices are pretty high, but knowing that the service quality and experience is consistent every time I go, I would suggest 2-3 times a year is well-justified.

I absolutely love this place. I've gone once a year for the past 4 years. I booked my first…read moreappointment when I started experiencing skin issues on my face. I had always had great skin, but Kur Skin Lab restored its beauty and I'm so grateful. I started with the Chemical peel for the first two years, and these past couple years have been getting the Enhanced Microneedling. A week of downtime was required for this, but it was well worth it. The results are fantastic - it truly gives me glowing, youthful skin at almost 44. Thank you Kur for the welcoming and calming atmosphere you create!

Been a customer since 2019 but - My experience has taken a…read moredisappointing turn. The owner and manager's unfortunate arrogance, poor management, and lack of respect for their customers have made it clear that they don't value the people who support their business: This place requires a strict 24 hour cancellation policy, but cancels appointments less than 2 hours before appointment time. This has happened on multiple occasions all on flimsy excuses, with an impersonal email, while you have already planned your day. Once or twice is understandable, but repeated instances demonstrate a lack of professionalism and disregard for customers' time (I tolerated this many times over the years) - and they call their last-minute cancellations a "policy", while it is a pattern. Instead of making efforts to retain customers or offer any meaningful resolution, when I finally spoke up, The "manager" working that day right off the bat suggested that I take my business elsewhere, canceled all my future appointments, and deactivated my account as retaliation. My effort to reach the manager was ignored, and they chose to communicate solely over email. The tone was combative and filled with attitude; the manager even lied about the reasons for my past appointment cancellations (see screenshot). There was no accountability and they made no effort to accommodate the customer - there's only immediate defensiveness, dysfunctional communication, and punitive measures for voicing concerns - all on top of yet another last-minute cancellation. Rather than valuing customers and handling things differently, they chose to push them away. When I reported this incident to the owner Rani, rather than addressing my concern, she demanded that I take down my online review in exchange for continued service. When I refused, she aligned with the manager and reinforced severing the relationship (adding, "we wish you the best in your future endeavors"). She also refused to acknowledge the manager's behaviors or take any accountability. This business has failed to uphold even basic professionalism and courtesy. The owner only cares about herself.

Just had the most refreshing facial Skin feels so smooth and glowing. Super professional…read moreteam--totally pampered. Definitely coming back.

I've been dealing with acne for quite some time and have noticed that one thing that really helps…read moreis having my pores cleaned. Something that not a lot of estheticians do. I was tired of paying hundreds of dollars for someone to essentially wash and massage my face but not thoroughly get to the root of the infection. Hannah went straight to the point and told me this is basically not a relaxing type of facial but one that cures the face. She started by deeply exfoliating the face to remove the dead skin and then did the extractions. The extractions HURT but it's the only way to ensure the breakouts dont return. You must get the blackhead out from the root and that's what she does. She explains your skin type and what's happening to your skin and what's the plan to get you to healthy skin. She also recommends products that she doesn't even sale which to me is a green flag. Hannah also ensures you know the price of things beforehand so you're not shocked at the end and get a change to agree or not. My face looks insane right how so I make sure to carry a reusable face mask when I'm in public because it looks like I got attacked by bees lol I can't wait to see what my skin will look like in the next 3-6 months.

Hannah is the acne slayer, and her lancet level is 100. Hannah would win the Olympics of lancetting…read morepimples. All other facialists just get me annoyed now if they are not doing what Hannah does. Hannah is the master of making my skin look like I am on meds for acne. My skin is glowing for months after seeing her. She gets pimples/bumps that I didn't even know we're not fully extracted, but continue to recur until I go see her. She makes sure those suckers are gone for good. If you have tricky pimples that you're not sure how to extract, leave it to a professional like Hannah. Actually, there's no other professional like Hannah. Leave everything to her. People will ask what cleansers/lotions/acid your putting onto your face. I just tell people to go to Hannah. GO. NOW!!!

Nurse Gigi is amazing - strongly recommend for natural results and honest opinions. In addition to…read morebeing highly skilled, she's ethical. She will say no if you want something that isn't right for you - so rare these days.

I've been seeing nurse Gigi for years and her service is exceptional every time I visit. She's…read morealways honest during her evaluations and will not push you to get extra unnecessary services. Botox has really helped with my teeth grinding and jaw tension. I highly recommend getting a consult with Nurse Gigi for any of for your skincare needs. Another plus is that she's super responsive through text and her new location is conveniently in Soho.

Wonderful, personalized, and professional care. A few hours there is like a day's trip to a…read morefull-service spa!

Evan is very attentive and works to be accommodating. He gave me a beautiful & relaxing facial. He…read moreexplained everything thoroughly and asked questions prior to the facial to my specific needs.