1. Emerge Healthcare

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    Melbourne, FL

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    Emerge Healthcare

    1.0 (1 review)
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    Services - Emerge Healthcare

    Acupuncture

    Physical therapy

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    5 years ago

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    Tepas Breast Center

    Tepas Breast Center

    2.6
    (5 reviews)
    2.3 mi

    Went in to make an appointment, long story short, the snarky, passive aggressive receptionist tried…read moreto embarrass me and treat me like a child for all to hear, a comfortable Mammogram is not worth being treated like that by a person who represents a healthcare business for women, you would think they would have some kindness and compassion for women, but they certainly do not! Shameful behavior, retrain her, or put her somewhere away from the patients coming in the front!

    Past breast cancer survivors and women with dense breasts beware! This facility is all about the…read moremoney! I scheduled at this center based on 5 star reviews which the lovely mammography tech deserves, HOWEVER it was a complete disappointment and waste of my time and now money otherwise. Let me explain. First of all, I NEVER schedule a medical appointment before checking that the facility takes my insurance which the staff at this facility lied to me and assured me they did (I called and asked three times because I always worry about ending up paying out of network fees). This is why we pay for insurance. One of the worse experiences is waking up to a $382 bill for a standard annual mammography for which the results are useless to me. Secondly, being a two time cancer survivor and having dense breast tissue (which many of us have) I was very detailed and adamant about the fact that I needed and always required a same day ultrasound based on past mammography findings. That or I needed the radiologist to be able to review my films in order to do further imaging AT THE TIME OF THE APPOINTMENT if necessary. Again I was assured one or the other would be available to me and on the day neither was the case. In other words, what is the use of a $382 mammogram if in the end you have inconclusive results. All facilities I visited in the past provided me this service and I will return to one of those in the future having learned a difficult lesson at this facility. Again after having to battle cancer twice there is nothing worse than being told you have something to sit and worry about until you can schedule another appointment. I live out of the country part time (and with how difficult it is to schedule medical appointments in Florida these days) this means me sitting and waiting for a month to find out if I have cancer again. UNACCEPTABLE! I wrote to the office manager about my concerns, Angel DeHart on June 19, 2023 and never received a reply. Again UNACCEPTABLE! My ex husband was a breast cancer surgeon in town and I helped certify and manage his breast cancer center to include mammography and ultrasound and NEVER would I have ignored a patient's request for help. Especially one with a breast cancer history. I now feel I was tricked into coming in for a non covered procedure at an unreasonable cost that has left me in fear with zero clarity. My first instinct is to not pay, however being that the owners obviously care more about making money than providing a service, I have no doubt I would find myself in collections in no time! This would ruin my 800 credit score which I worked very hard to establish after slugging through so many past medical bills. Does this sound familiar to any of you??????

    Photos
    TEPAS BREAST CENTER.  Our mascot, Dash !
    TEPAS BREAST CENTER. Our mascot, Dash !
    Breast Center waiting area with coffee, drinks and snacks
    Breast Center waiting area with coffee, drinks and snacks
    TEPAS BREAST CENTER. at Making Strides for Breast Cancer

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    TEPAS BREAST CENTER. at Making Strides for Breast Cancer
    Florida Diagnostic Imaging

    Florida Diagnostic Imaging

    3.0
    (5 reviews)
    5.4 mi

    So when I first got there, it was my first time getting a ultrasound done or whatever and I had…read moregrabbed my phone out my bag and I was about to lay down some white lady snatches my phone out my hand, then says oh there's three signs in here I can't record then proceed to do everything in our appointment and she only printed me out two ultrasound pictures. I just think that they're not welcoming at all and that she was being very rude to me. I didn't even know that I couldn't record and she's just snatches my belongings out my hands. She told me to come back for my 20 week ultrasound but baby I ain't coming back.

    I am so glad I never have to visit this office again…read more I had two ultrasounds performed by the same technician here. She was unprofessional during both visits, watching news on the TV with the sound turned up and talking to me about politics during my scans. It seemed like she paid much more attention to the TV than my ultrasound. I've had several ultrasounds at other facilities and the technicians never talk to me during the scan except to give me instructions, because they are focused on doing a good job. This tech kept telling me during the ultrasounds she didn't see anything and that I didn't have anything, when that is not her job--she should leave that to the radiologist or my doctor. Recently I started seeing a new doctor, she informed me that I will need to get these ultrasounds redone because they were clearly incomplete and poorly done. Additionally, the office staff is disorganized and unhelpful. I called dozens of times throughout the week when trying to schedule my appointments, and they never answered the phone or returned a voicemail. I noticed every time I was in their waiting room, I never heard a phone ring so I know I'm not the only patient who has had these problems. I let this lack of service slide at the time because they were one of the only options available to me with my old insurance and because I thought I was at least getting the scans I needed done. Now that I know what a bad job they did with my scans, I felt like I needed to write a review so that people considering this office might consider putting their trust in a better facility.

    Photos
    Https://floridadiagnosticimaginginc.com/
    Https://floridadiagnosticimaginginc.com/
    Https://floridadiagnosticimaginginc.com/ 3-D Mammogram suite
    Https://floridadiagnosticimaginginc.com/ 3-D Mammogram suite
    Https://floridadiagnosticimaginginc.com/ x-ray room #5

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    Https://floridadiagnosticimaginginc.com/ x-ray room #5
    Viera Diagnostic Center

    Viera Diagnostic Center

    3.5
    (12 reviews)
    11.5 mi

    Viera Diagnostic Center is the best! I am very claustrophobic so having to do MRI's isn't a…read morefavorite thing for me so I was able to talk my doctor into a cat scan and their machine is like no other machine l've seen before in a diagnostic center. It's short and I'm able to see out of the opening so l am good to go! The tech is super nice and made me teel very comfortable. The receptionist was nice and welcoming. Setting an appointment was easy and they are very accommodating to my schedule. Thank you all so much for a flawless visit.

    Referral process: They declined our referral stating that the provider did not have the proper…read morecredentials---they didn't bother to call the provider and try to help. They sent us home. Numerous new referrals were sent via fax and Viera Diagnostic claimed they did not receive any of them when we called to follow-up. We asked if they would let us know when they received the referral and they stated that we would just need to keep calling to see if they received it. Eventually, I had to call the provider and receive a new printed copy through their portal to physically provide Viera Diagnostics. That should've been a sign! That whole debacle delayed us getting the x-ray. The appointment: The x-ray tech was kind and professional. Results: Results were never provided to my son's doctor. The x-ray was needed in a timely manner to make treatment decisions. At the appointment, they said it'd be 2-3 days. I never heard from them so figured they had sent results to the referring doctor, which is typically standard protocol (unless the patient or family is advised otherwise). Over a week later, I didn't hear anything from my doctor and when I called Viera Diagnostic Center to follow-up, I was told it'd be sent immediately (no apology or explanation was provided for the delay). However, nothing happened as our doctor still never received the images. Following a 2nd call and a request to speak with the manager, the results were suddenly received by our doctor. At this point, the x-ray was completed 1 day shy of 2 weeks ago. The results were simply an interpretation that sounded minimal---NO IMAGES for the referring doctor to review!! The manager never called me either. There is also no portal for the patient to access images. For a very simple x-ray, this process caused me a lot of stress!

    Photos
    Viera Diagnostic Center
    Viera Diagnostic Center
    Viera Diagnostic Center

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    Emerge Healthcare - acupuncture - Updated July 2026

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