My brother has been a patient at Newbridge for 7 years. He presents with a variety of medical…read moreproblems in addition to his physical handicap. He has been a patient/resident at 5 prior facilities before going to Newbridge. Although the care for people like my brother is not easy or perfect, the staff at Newbridge provides excellent care and medical treatment second to none.Patients fortunate enough to be there get personalized attention. I would highly recommend Newbridge when home care is not an option. Thank you for being there for all of us who have loved ones in need. James Zoppo

Call lights not answered in a timely manner. Some aides not responsive. Case manager awful. This…read morerehab was highly recommended but certainly not by me!

Wonderful experience here Had right knee replaced…read moreEveryone here was great Spotless facility

If I could give zero stars, I would. The nursing home in Dedham basically keeps the patients fed…read moreand clothed. Beyond that, forget it. The patients are slumped over in their wheelchairs in front of a TV. You ask for something, and the response 90% of the time is "I'm busy". The place serves as a hospital only when in it's in their best interests. In a nutshell, it's one big corporation. Horrible.

My aunt was here a few years ago. The only thing that saved her was family members were there…read moreevery single day. No one can be there 24/7 though and that is where the nightmares begin. She needed a lift and these places promise lift care but the aides aren't properly trained and not enough staffing. My father was in a Benchmark facility and I had to pull him out. Anyone who needs more attention will not do well in Benchmark facilities. Though they look lovely, it is all smoke and mirrors. Beware.

My father lived at Benchmark Clapboardtree for three years and received excellent care. As his…read morehealth declined and his needs increased the staff were exceptionally good with him. Everyone from management to kitchen staff were kind, respectful, compassionate and skilled. I will be forever grateful that we chose such a wonderful facility for him to live in through his final years.

Mary was absolutely my rock during this challenging time searching for a new place for my mother…read more She helped weed out the places that didn't suit our needs and guided us to wonderful options. She was available any time of day- I remember she texted me back late one night and I said- aren't you off duty? She said "I am never off duty" and that proved to be true. I can't recommend enough using Assisted Living Locators. It is at no cost to the family- they get paid by the facilities.