I spent two weeks at Atria Longmeadow between a lengthy hospital stay and home. The facility is…read morebeautiful, the grounds are lovely and well tended and the residents were friendly to a newcomer/short-timer. The food was good, prepared to order using fresh ingredients. There was no assigned seating so the meal seating arrangements shifted each day, each meal. It made it easy to find a companionable place to sit - unlike a middle school cafeteria! The activities were engaging and there were several opportunities for outings from CVS and Marketbasket to Wednesday Lunch-Bunch restaurants. A few of the volunteer activities leaders called out, leaving residents disappointed, and in most cases with no staff led alternate activity. Although Mike and Brenda did a great job pinch hitting one Thursday with a giant crossword puzzle and an extra happy hour. The aids are very focused on resident safety and are quite committed to their charges. I recommend Atria Longmeadow as a safe, pleasant place to recuperate for a short time. It's harder for me to evaluate what it would be like to be a full time resident.

They will hire employees just below enough hours to receive benefits. Many businesses ed have…read moresimilar practices. Questioned a resident first week there. "How do you like it here" " Want the truth? " "We don't" Some residents have behavioral issues possibly attributable to drinking at the bar conveniently located beside the dining area. Trash in residents rooms should be emptied on a more frequent basis. I guess it Depends.

If the review was written a year ago it would have been 5 stars. Girdler House has changed…read moremanagement. The handling of the transition from the 30 year administrator to the new administrator wasn't, in fact, a transition. There was no overlap. And no thought was given to the residents feeling about such a big change. Lack of experience of the new administrator has made living there more difficult, and reflects a less caring and empathetic view of how elderly women should be treated. The staff, by-in-large, are very kind and caring people. It's really sad that the Mission of Girdler House is "driven by compassion", yet actions do speak louder than the written word. I would not recommend this facility.

Wonderful and caring staff. Kathy the directory is great. We are so grateful that the Girdler House…read moreis there for our mother. Thank you!

I have worked for Brightview Danvers for 6+ years and words can not describe how amazing they treat…read moretheir residence and staff! This is the first place I have ever worked for that truly treats everyone like family! The executive director is incredible kind and gracious. The business office manager is a truly a joy to work under. My co-workers are great team players working toward the ultimate goal of the happiness and safety of our residents. I first started there because my grandparents lived there and I've been there years after they passed. I can honestly say that working for this company has changed my life for the better! "We are in this together"

My mom lived in assisted living. The aid administered her before dinner pills at 1 o'clock in the…read moreafternoon apparently she wanted to get that task out of the way. This resulted in my mom receiving twice the recommended dosage of Tylenol within a 3 hour period. Fortunately her prescription medications were not involved in this mishap. Unfortunately this was only one of many medication mistakes that occurred during her stay.

I had been looking at Oosterman's home for my Aunt who was 101…read more She had 24 hour care at home for 5 years. My Aunt was failing at home due to poor care and lack of food, because the aids did not know how to cook. She was having pudding for dinner!!! The day of my appointment with Kate, My aunt took a stroke. I thought they will never take her in and we been looking at Nursing home. Kate with hospice agreed to take her. The day I meet with the staff, I was told they were residents not patients. This was their home. The food looked and smelled good all the residents we met looked well cared for and happy. I knew it was the right place. I was told by the night person that at 3:30 a.m. my aunt asked for ice cream and they got it for her. It was the best decision I could make. They gave the greatest love and care to my aunt. My one regrets is that my aunt could have lived there longer. she would not worry about the house, getting food and who was in the house caring for her. This is a wonderful place for your loved ones.

My parents were in Oostermans for about 6 months, give or take a few weeks…read more Let me start by saying that the staff are friendly, warm, and compassionate. The "activities" director Robyn, is wonderful. She does the best she can with the tools she's given ~ which is nothing. There's only so often the old time songs will work. The residents need much more stimulation than given. The rest of the staff are overworked as there are not enough workers. Which I feel is a safety issue. The head nurse Kay, is sweet. They aren't quick at follow through, at all. My Dad had UTI and it took a couple of days to get antibiotics. Ridiculous. We wanted my Dad to be moved downstairs as a safety issue he has dementia . Never done. He instead fell with a glass in hand and got stitches. Would it have mattered if he was downstairs? I don't know. There is only one staff member for 25 residents. It's legal but to me it's SO unsafe. What if someone falls upstairs and the staff member is downstairs? The food is EXCEPTIONAL. My Dad loved it. The home, large, old, Victorian needs a serious update. The wood is dark and wallpaper outdated. The elevator is tiny. When my Mom passed they told me to be prepared as her bodybag would come down the elevator vertical! The tv room which is a tiny narrow room can't fit all wheelchairs and residents in it. It's horrible. They need to install a new room and large tv. Newer bright pictures would help. Here is the incident that makes me and my two sisters believe they deserve zero stars But, I'm rating on complete experience. My Mom and Dad were in a room upstairs. My Mom was actively passing. The night before my sister had to pull string for help. (hospice was in place). Fine. Next day my mom was agitated and we pulled string for meds. Us 3 daughters were with my Mom. We hear banging of footsteps coming up the stairs. It's the owners daughter Kate. Hands on hips she says, not nicely at all, we have to have a talk. You have to take it easy on my staff. Constantly asking for help. I said, "cut us some slack our mother is dying." She said we've been through this hundreds of time. If you're looking for private care you're in the wrong place. We were stunned into silence. Mind you our Mom was in the bed. I only pray she was unconscious. We reported her to hospice which had to write it up. We never received an apology from her. Kay, however did. I'm sure she did b/c I'm sure she complained. Complained, we asked three times for help during her passing. They asked where to send flowers, they never did. We immediately started looking for another place for my Dad. He was an elopement risk. I was told by the owners other daughter, Lauren, who works there, that they had to manhandle him back in the place. I couldn't bring myself to ask what that meant. They need more training when dealing with dementia patients. I'll end this long but honest informative review by saying that the workers DO have compassion for residents. Kate needs to work on her delivery and become a little softer. My Dad happily lives in a nursing home.

My Mom moved in March 2020 as COVID hit. The virus was so new and we all expected it to be over…read moreshortly. But we all know that was not the case. The staff was and is so caring and very personable. Everyone was covered head to toe in PPE to keep the virus from spreading! They took all precautions and assigned management/staff to visit each resident daily to help with isolation.They even had video calls with families so that we could at least try to visit and check in with our loved ones who we could not visit. A wonderful associate saved my Mom who lost interest in life (stopped eating!) as she was isolated during the height of the virus in the Spring 2020. This wonderful associate coaxed her to eat her favorite foods and she got back to herself. It was serious, hospice was called in because of her lack of will to go on. We owe it to her and the management and staff who were so dedicated to the residents. The Executive Director even moved in to be there around the clock! The COVID restrictions were relaxed when safe, during summer and fall. But the staff also noticed my Mom had declined terribly. She was lost a lot and struggling. We approved Mom to be moved to memory care and she adjusted quite well. She is thriving in the environment for those with issues with memory and needing extra care. She is very happy and safe. The management and staff are cautious now about COVID's high and low rates. They apply the COVID rules to keep the residents safe (masks, visitations, and such). Residents and staff got their second shots in Feb. 2021 and now we feel so much better. Thank you Pearl Street for taking care of our loved ones so well.

We had a luncheon with 12 of my mother-in-law's friends in a beautiful sunroom at The Residence at…read morePearl Street facility. The chef, Neil was friendly, knowledgeable and what a great cook! Our server Theo was unbelievable, friendly and polite, and an awesome server!! Together with the entire staff we had a wonderful experience!!! Our guests could not stop talking about how wonderful and beautiful this place was! Thank you so much for an unforgettable gathering!!! Nancy & Paul Crampton

I have known Karen Halloran for many years, and she knows much about many aspects of senior/elder…read morecare. The Current Beverly is so lucky to have her as their sales director. The Current Beverly recently has been renovated and has such scenic views along with an amazing location in the heart of Beverly. You are able to walk to many places in the area. It has a very home-like feeling and seeing some of the residents so engaged was heartwarming. A nice Assisted Living in the North Shore area.

I applied to a server position at the BrookHouse Home for Women in Salem, MA via craigslist. I…read morehave a hospitality background (server, bartender, etc.) The job was posted several times on craigslist, so I applied again thinking my email probably was lost in the shuffle. Since I did not hear back on the second time, I called and spoke to Chef Dennis Cox, and he is the rudest, unprofessional person. He mentioned that he had many applications and did not have time to get back to everyone. My impression is he does not want to hire mature hospitality workers, as I checked their website online and everyone that works there is young, expect the chef and the managing staff. I would not recommend this place to anyone!

The excellent staff at Brookhouse has taken wonderful care of my elderly mother. She can be…read moredifficult and they are very patient with her. She is very happy with the food and activities. The staff keeps us informed about her health and we are so happy to know that she is well cared for.

My brother has resided at Kaplan Estates for 16 months. He is very happy there. Management, nursing…read moreand staff are attentive and personable, food is good, there is a very active activity schedule and the facility is well maintained. Care for the residents is obvious throughout the organization.

Our 96 year old mom received exceptional care as a resident at Kaplan. Her apartment was a studio…read more It was clean and sunny. The staff increased assistance as her mobility declined and was always warm and caring to her. She now needs skilled nursing care but we will always be grateful to the staff for helping her remain as independent as possible for as long as possible.