My mom and aunts love coming here for resizing and purchase jewelry from here so I thought I would…read moreget my husbands wedding ring band resized here. The ring fits well now. I didn't give them 5 stars because they don't have the hours posted ANYWHERE. Not yelp, google, instagram, facebook, and the hours listed on the receipt are wrong and outdated. Also, their website never worked for me. They didn't answer when I called to ask about the hours and they didn't reply to my message when THEY texted ME saying the ring was ready. The second star was lost because I felt like they lack attention to detail. My husband's ring was engraved and it wasn't until after we dropped it off that I realized we didn't mention it but since they don't answer or reply back I couldn't communicate the engraving. However, I thought well maybe they will see it when they look at the ring to resize it and give us a call asking if we want to keep the engraving. They didn't call and sure enough when we picked up the ring the engraving was gone. An error on both parties but I think if they are a high quality business who pays attention to small details they could have caught the engraving. They said we can get it engraved again for $50. No thanks. We live in the south suburbs and I only came here because of family recommendations.

best service always I 100% recommend it they always there…read moreto help you and you step into the jewelry and never feel pressure great customer service always.

Good customer service i recommend the whole staft they always on time and they get me right all the…read moretime

It has very good pieces some of the stones that they use VVS and even on a moissanite is great but…read morethe price is as most jewelry stores I totally outrageous the markups that they have and especially here is just too much

Disappointed in the quality of the ring setting we got from here. Noticed an issue of unpolished,…read morescratchy prongs underneath the diamond and on the sides of the prongs. We immediately went back and were assured it would be fixed. They told us it would take a few days because they needed to remove the diamond to get in and polish the metal. Seemed odd since we came in with our own stone to be reset and the new setting from here was supposed to be custom made prior to setting our stone, but we let that go despite the confusion on our part. The next day we were told the ring was ready to be picked up and my partner collected it. When he gave it to me, I again noticed the ring was not up to par and the scratches were still visible. I called them to ask why they didn't remove the diamond and polish the prongs, and was met with lies and hostility. Vince told me they "didn't have to do that" and was very disrespectful on the phone telling me I need to "know my place." He seemed disproportionally upset and irate; perhaps he was having an off day. Ultimately, my partner and I decided against dealing with them any further due to their unprofessionalism and will be purchasing elsewhere. (We noticed additional issues including the diamond not being set properly, and I can't imagine Vince dealing with any more criticism!) TLDR- Stay away if you have a high attention to detail and expect great customer service, because they sure don't have those qualities here! Such a shame.

I worked with Vincent and the Arezzo team to find an engagement ring for my partner. Vincent was…read moresuper helpful, patient, and responsive throughout the process. He answered all of my questions and had the ring done in the timeline he committed to. Not only was the customer service excellent, but the ring turned out better than I could have imagined. I'll be going back to Arezzo in the future!

We've been customers for about 6 years now and look forward to seeing Cathy and Jeff when we are in…read moredowntown Chicago.

I have thought about the retort I got from your site when you exchanged the necklace that I was to…read morehave fixed so the catch would close. You gave me back a generic necklace and that is not what my parents gave me. My dad died on their trip of a lifetime in Italy of foodpoisoning. All I would like is for you to replace it with another gold necklace which is what I gave you. My parents raised me to be honest and to be honest you took advantage of me. Is it my age or your attitude that makes you ok with this kind of behaviour. I retired after 37 years as a Realtor that had no complaints against my license. Can you say the same? Now all I am asking for once can you do the right thing? I know you are Italian as I am which makes this worse. Do the right thing. And I will bring my children with me this time. My son really wanted to speak with you and I told him no. I am not used to having others fight for me. When it is the right thing, I should not have to, though my daughter Laurie comes to you for her jewelry needs. I will also bring my other daughter vikki because she also noticed that the chain you exchanged is not the real one. Do the right thing. 1m Reply Marie DeMaria mariedemaria@att.net 3122377256

We can't recommend OPJ enough! We got my wife's engagement ring and our wedding bands from there;…read morethe service and quality is really hard to beat. Sammi and the whole staff are amazing!

Oak Park Jewelers has a Great selection and excellent customer service. I go in for new purchases,…read morerepairs and polishing of metal.

Fabulous selection of beads and jewelry making supplies. Owner is knowledgeable and helpful. If you…read moreneed it, they have it!

Stopped in recently-- bead stores seem to be increasingly rare. This one had a decent selection of…read morethings given its size including higher quality materials like demi-fine findings and some higher quality stone beads. There were some North African artifacts that caught my attention. Run by elderly women with the power to ignore or be nice as they choose (and patronized by the same) One star off for price point, some basic or lower quality things were inappropriately high.

I can only say good things about this place. Ricardo helped us every step of the way designing…read morecustom wedding rings. We live in another city but Marlene went above and beyond to get them to us as soon as they were ready and they're perfect! I highly recommend this place to anyone in the market for fine jewelry.

With all of these filtered reviews, I'm glad I can offer one that will stand in support of their…read morebusiness. I purchased a youswoop for Mon Ami back in February. The deal was $99 for $225 worth of jewelry. I stopped by at the end of the month, eager to check out what they had, but I was kind of disappointed to find out that they didn't have much in my price range or really anything I liked. I knew I didn't want to spend more than my youswoop (or not much more at least)-if I'd been able to afford the next step up, I would have. I can't remember who helped me that day, but he was very nice and told me they planned to have their new store (at 28 N. Wabash) open come March, and that they'd have more in my price range by then. I walked by last week and their new store was still closed (Samir told me today that they hope to open next month). Bummer. I decided to go in today to their booth location at 7 South, because well, my youswoop was burning a hole in my pocket (as these things do). I'm glad I did. Samir was really nice and very helpful, showing me things in my price range. Unfortunately (and the reason this is not a 5 star review), they still didn't have much around $200-$250 ($25 over my youswoop, the max I would've spent) I'm fairly certain the purpose of the youswoop was to discount bigger purchase like an engagement ring, but I still would've liked them to have more options. Anyway. They have some beautiful pieces. Many things you won't find at most jewelry stores, which is pretty cool. Samir helped me select some Sapphire earrings after much deliberation on my end. I'm very happy with my purchase. You may find yourself now asking, "What, praytell, will keep you going back to Mon Ami, when you don't have much money and they don't have a lot in your price range?" The answer is simple. You see, my sapphire earrings are yellow gold. Anybody who knows me knows that I loathe yellow gold (save for literally two pieces of jewelry, one from my husband, and one that belonged to my grandmother). So when I was looking and found these earrings, of course I asked if they had any in white gold. They did not. However, Samir said that they would dip them in w.g. for me, and that I could pick them up tomorrow. What really sealed the deal for me with Mon Ami was that he told me that they normally charge $10 for dipping, but he would just take my youswoop as the entire payment (earrings were $200, tax was $19 or so), and for me to not worry about giving them the rest. I really appreciated that, even though it wasn't a huge difference in cost. That gesture will be what keeps me going back to Mon Ami-it's how you get yourself a loyal following. Thanks, Samir!

I stumbled onto this facility while I was shopping in The 900 Michigan Bldg. I'd never heard of it…read morebefore. Looked interesting. The door was locked. I knocked and the door opened. I was told, "we are by appointment" which seemed odd for a 4th floor "mall" store. Seems like security would be pretty good. There is a reasonable amount of inventory, but a lot of "vintage jewelry", translated means old but not "real". I purchased a couple of pieces that were not "great finds" but she did bundle for a little better price. I might be back or I might not. Three stars seems to hit the mark.

OK- for all of you aspiring Nancy Drews out there- chew on this…read more I recently called House of Kahn Jewelers inquiring if they had any estate engagement rings within our budget. The woman on the phone was incredibly rude to me- mocking my budget, offering me pieces 5 times the cost, and telling me 'You would never get a very big diamond for that kind of money.' Needless to say, I did not visit this business in person, and felt it my Yelp obligation to warn y'all about this wretched customer service. Now, I'm not making any accusations, but within a week of my review, the previously rarely reviewed House of Kahn has received four 5 star reviews. For many of these reviewers, HOK (I swear I just thought that up now) is there only review to date. Coincidence? You decide. To add just a little more shady to an already gross situation, my original August 1stish review of HOK has now disappeared. Coincidence? You decide. Like I said, I'm not making any accusations. I'm just a real person writing a real review... you be the judge.