I just needed a watch battery replacement and they made me feel as if I was buying a diamond ring!…read moreSo personable, friendly and inviting. Beautiful environment and experience. I will definitely visit again to review items they have. Thank you for the hospitality!!

I can't say enough good things about our experience working with Sydel & Sydel Jewelry. My (now)…read morehusband started working with them on purchasing my engagement ring in 2021 and the team was super helpful with the process as he had no idea what he was doing at first lol. We worked with Jennifer Hamburg for the design and purchase of both my engagement ring as well as both of our wedding bands. The rings are beautiful, and Jennifer actually went out of her way to drop off my ring after being sized so I didn't have to travel downtown (we live in Logan Square). We really appreciated Jennifer and the rest of the team at Sydel & Sydel going above and beyond for us. If you're in the market for any piece of jewelry, you won't be disappointed with the service and quality products at Sydel & Sydel. This is a family business, and you truly feel like you're being treated like family working with this group. Thank you again!

I recently came in to get some pieces repaired and polished. nothing super nice and when I brought…read morein my stuff originally, he was super helpful with telling me what was worth polishing and what would rust which ended up saving me a lot. Everything that he did looked great and exactly what I needed. The service was great. He even came in on the weekend when it was not because I to pick them up for a while. I would recommend!

I walk in there to get my watch battery replaced, the guy received me and said he will be the…read moreperson to do it. I have 3 Swiss watches, he quoted 35 dollar each. I felt the quotation is pretty high. He then down the price to 30 each. There is no other people at the store, I'm not sure, so i left and tell him that i will check back. Later my daughter told me that she did battery change once there, seems works fine. I feel better, but i guess it's Chicago price! From where i came from, probably half of the price. But anyway..

Cannot rate this place high enough. Very professional and kind! I had Justin and he showed my…read moregirlfriend and I different types of engagement rings and was very helpful throughout the process. Great selections and honest prices.

We went to Luo M. Jewelers for all our wedding bling and have now become loyal customers and will…read morerefer other friends and family here! We got our wedding bands, and I've gotten a necklace and earrings there as well. Everything has been in excellent condition. We've always worked with Calvin and he's great! Super friendly, efficient, and fair pricing. But so far, everyone we've interacted with at Luo's has been great and very friendly. I was pretty picky in my wedding band and Calvin walked me through various options, what the durability and wear would look like and since I was looking for yellow diamonds, he helped me select a band where the yellow hue would be vibrant. The custom order was done in a couple weeks! They always have really beautiful things on display so it's easy to purchase something on the spot too! Highly recommend this spot!

I can only say good things about this place. Ricardo helped us every step of the way designing…read morecustom wedding rings. We live in another city but Marlene went above and beyond to get them to us as soon as they were ready and they're perfect! I highly recommend this place to anyone in the market for fine jewelry.

With all of these filtered reviews, I'm glad I can offer one that will stand in support of their…read morebusiness. I purchased a youswoop for Mon Ami back in February. The deal was $99 for $225 worth of jewelry. I stopped by at the end of the month, eager to check out what they had, but I was kind of disappointed to find out that they didn't have much in my price range or really anything I liked. I knew I didn't want to spend more than my youswoop (or not much more at least)-if I'd been able to afford the next step up, I would have. I can't remember who helped me that day, but he was very nice and told me they planned to have their new store (at 28 N. Wabash) open come March, and that they'd have more in my price range by then. I walked by last week and their new store was still closed (Samir told me today that they hope to open next month). Bummer. I decided to go in today to their booth location at 7 South, because well, my youswoop was burning a hole in my pocket (as these things do). I'm glad I did. Samir was really nice and very helpful, showing me things in my price range. Unfortunately (and the reason this is not a 5 star review), they still didn't have much around $200-$250 ($25 over my youswoop, the max I would've spent) I'm fairly certain the purpose of the youswoop was to discount bigger purchase like an engagement ring, but I still would've liked them to have more options. Anyway. They have some beautiful pieces. Many things you won't find at most jewelry stores, which is pretty cool. Samir helped me select some Sapphire earrings after much deliberation on my end. I'm very happy with my purchase. You may find yourself now asking, "What, praytell, will keep you going back to Mon Ami, when you don't have much money and they don't have a lot in your price range?" The answer is simple. You see, my sapphire earrings are yellow gold. Anybody who knows me knows that I loathe yellow gold (save for literally two pieces of jewelry, one from my husband, and one that belonged to my grandmother). So when I was looking and found these earrings, of course I asked if they had any in white gold. They did not. However, Samir said that they would dip them in w.g. for me, and that I could pick them up tomorrow. What really sealed the deal for me with Mon Ami was that he told me that they normally charge $10 for dipping, but he would just take my youswoop as the entire payment (earrings were $200, tax was $19 or so), and for me to not worry about giving them the rest. I really appreciated that, even though it wasn't a huge difference in cost. That gesture will be what keeps me going back to Mon Ami-it's how you get yourself a loyal following. Thanks, Samir!

Brought my Rolex Submariner 126610LN to Hassan for service. handwinding was grindy and it was…read morelosing serious time. he diagnosed it right away, gave me a fair price upfront, and turned it around without any drama. got it back running smooth. winding feels clean, timekeeping is back on point. Hassan clearly knows his stuff and treats your watch with the respect it deserves. not the type to upsell or hand wave you through the process, he actually explains whats going on. finding a trustworthy watchmaker in the city is not easy. really glad i found this place. highly recommend.

I needed one steel link removed from my ladies Omega Seamaster Aqua Terra (mother of pearl dial…read morewith diamonds) watch's bracelet on short notice and my regular jeweler was closed. I stopped here and the nice owner removed the link in ten minutes while I waited. Great service!

Honestly I don't think I would be interested in the jewelry for sale, but I am always looking for…read morejewelry repair. They do great repairs on minor jewelry repairs, which I seem to have on a fairly regular basis. Quality workmanship & preservation of my favorite pieces. What I love is that they do repairs on jewelry that is not considered to be "fine jewelry". I have pieces that I absolutely love that are considered to be "costume jewelry". I love them enough to want to repair them and there are not as many places that will repair them. I love that your receipt / claim ticket includes a photo of your jewelry for clarity & insurance. Thanks Dream Jewelers.

I truly can't recommend them enough. My husband and I both purchased our wedding bands here, and…read moreboth were custom made. I knew exactly what I wanted but couldn't find it anywhere (I wanted a specific size of each diamond, spacing, band material, and prongs), so they created a prototype for me to try on, then I could make a few tweaks after trying it on with my engagement ring, then they produced the final ring, which turned out absolutely perfect. My husband was also able to custom design his ring, and we receive compliments on both of them all the time. Not only is the quality exceptional, but the customer service is just as impressive. They are incredibly responsive, extremely kind, and truly know their craft. They truly are genuinely good people. Over a year later, a small diamond fell out of my ring (entirely my fault, I never take it off), and they took care of it in about 15 minutes. When we switched insurance and needed additional documentation, they emailed everything to me the very same day. They are beyond helpful and genuinely wonderful to work with. They have earned our jewelry business for life.

Sold a watch to them and, the process was friendly, fluid and transparent. Funds were deposited the…read morefollowing day as they offered. I will return as I have more antique watches.

Great place selling new and used watches. I both sold and bought a watch here and the process was…read moreamazing, transparent, and without any pressure. Knowledgeable team.

Jewelry is beautiful and staff are nice which is the 3 stars but minus 2 for anything after your…read morepurchase. My husband got my engagement ring there and we were exchanging it for a different one and the buying process was wonderful (but as it should be if you are spending that kind of $$). Now is where it goes downhill cause waiting for it to be set and sized took forever. They kept saying it would be done next week then next week... I gave them an ultimatum and said if it isn't ready next week (as already promised) I would not be buying my wedding band there. Guess what? Yup ring wasn't ready. But it was a blessing in disguise! We went elsewhere and they were even better and promised the integrity of the ring for LIFE! Here is another reason these guys are terrible they only guarantee their rings for 1 year! It has been 5 years but my ring lost 2 tiny diamonds and had to pay to get them fixed elsewhere since there is nothing they can do about it which just makes me question their craftsmanship but they are pretty

Peggy was amazing to work with. I brought a tennis bracelet in that needed to be repaired and she…read morehelped me get it fixed very quickly and it was repaired perfectly. Would 100% go back. Thank you, Peggy for your help!