My spouse and I have both gone to AZ Eye Institute for years. My spouse wasn't happy and went to…read moreanother provider. The other provider corrected his cataracts in December,and I kept my January appt. at AZ Eye Institute. I was prescribed an eye drop that would have cost me 950.00! I went with a natural remedy. I went to ,y February appt. to be told it was rescheduled to March 12th. Today I went to my 1:00 appointment to be told it was canceled. I stated that I confirmed the appointment thru an email that I received. The girl kept looking at her computer. I started never mind, I'll find a new provider! After I got home, I received a phone call from AZ Eye Institute stating that my spouse canceled my appointment, but they would try to fit me in. I stated that I would be looking for a new provider. 5 minutes later, my spouse received a text and stated that they would be happy to reschedule. In January, I changed all of my contact information. If AZ Eye Institutes front office can't correct my information correctly, I don't feel the deserve my business!

I had an upper blepharoplasty performed by Dr. Justo about 4 months ago. Immediately after the…read moreprocedure, I could see that the incision above my left eyelid was visibly higher than the incision on my right eyelid, causing my left eyelid to appear larger than my right eyelid. At my one-week appointment, Dr. Justo's assistant, Mandi, removed my stitches. I was hoping to speak with Dr. Justo at that time to show him my concerns, such as the uneven incisions and the way my incisions were stitched up, which caused "lumpy, bumpy" scarring, as one his assistants called it. I asked Mandi if I had a follow up appointment with Dr. Justo, and she said "just if one is needed." After waiting for weeks for the swelling to go down (in hopes that with time, the incisions may line up more evenly, and that I would be able to see more of my right eyelid), I finally called Mandi to inquire about a follow up appointment to address my concerns. Mandi asked me to email her a picture, which I immediately did. She called me shortly thereafter stating that my left eyelid was definitely still swollen and to give the swelling at least 2 months before following up. After 2 months had passed and my eyelid incisions were still not even, and my left eyelid looked bigger than my right eyelid, I emailed another picture to Mandi who called me right away ready to schedule a second surgery. I let Mandi know that I first wanted to meet with Dr. Justo to discuss my concerns and to see what my options are before scheduling another surgery. She also let me know that I would have to pay a facility fee for the surgery. I told her that I shouldn't have to pay a fee for something that was not my fault. She then said there is always a facility fee, and then scheduled a follow up appointment with Dr. Justo. At my appointment with Dr. Justo, I first met with Dr. Justo's assistant who asked me what my concerns were. I asked her if she saw the picture that I sent, and she said probably, and again asked me what my concerns were. I showed her the uneven scarring, and then the lumps and bumps around the incisions, and stated that I wasn't sure if the stitches still needed to dissolve. She abruptly said, "They are not dissolvable stitches! Didn't you get the paper with instructions after your stitches were removed?" I told her no, and let her know that I was trying to determine whether the stitches were dissolvable as I could still feel them behind the bumps in my incisions. She told me that I should have been putting hydrocortisone on the lumps and bumps and to do so. She then took pictures of my eyes and then left the room. She returned to the room with Dr. Justo who handed me my before and after pictures, which included the picture she just took. Dr. Justo pulled himself right up to me closely on his stool and asked me what seemed to be the problem. I closed my eyes and started to explain that the incision on my left eyelid was higher than on my right eyelid, and I was abruptly cut off with him stating that he "respectfully disagrees". I again started trying to explain to him what I was seeing, and was cut off again with him again stating that he "respectfully disagrees". He then showed me the pictures and said that my eyes looked vibrant and that he would use my picture to advertise. I asked him if he looked at the pictures that I had sent, and he said he probably did but that didn't matter because he was looking at my eyes right now. I then tried to continue to explain, but was cut off stating that he wouldn't remove anymore skin from my right eye as it would only cause more problems. I let him know that I didn't want to have another surgery if that wouldn't help and just wanted to let him see what happened and to see what my options were. He gave me a large smile, shook my hand and left the room. Very passive aggressive and not willing to listen to patient concerns. After my experience, I would not refer anyone to Dr. Justo.

Dr. Davis and Dr. Mussman are healthcare professionals whose goal is making money. Aetna reps told…read moreme that Regency's billing methods are legal but highly unethical. Find a different dermatology practice if you value your money and do not want to pay for their beautiful building.

I would not recommend Dr. Mussman to my worst enemy . I had breast cancer twenty four years ago. My…read moredoctors in Nashville , Tn were great . Then after approximately 15 Years later one of my implants became encapsulated. I went to Dr .Mussman to remove the encapsulation and replace the implants I had two surgeries in a three week period. I was swollen up to my collar bone and had sever and painful bruising. After the swelling went down I am now left with TWO different size breasts . He said he could FIX my problem, but I will never allow him to touch me again . He is narcissistic and doesn't listen to what you want , he does what he wants !

Excellent customer service and compassion. Dr. Johnson explained my procedure. Follow up explained…read morehealing process. Excellent results and work. I recommend Dr. Johnson.

Everything! Dr. Johnson and his team of exceptional staff make me feel seen and very welcome every…read moresingle time I visit! Dr. Johnson is very concerned about his patients and he spends as much time as necessary to answer questions, and discusses any issues that are bothering one. I sincerely appreciate him being on my surgery team while I underwent breast reduction surgery after a lumpectomy. Thank you, PHX Plastic Surgery for making this experience a good one! You are all amazing!

I am over the moon, and back pleased with Dr Justo,and his staff…read more I had waited 4 months for my consult ( as you can tell by the wait time he is an excellent doctor to be so busy to have months for a consult, but after my consult it is smooth sailing scheduling for procedures). It was worth the wait. I had also scheduled with 2 other doctors for second, and third opinions. The opinions turned out to be exactly what Dr Justo explained to me. I chose to schedule my surgery for Ptosis with Dr Justo. I had Ptosis surgery on both eyes. It was a very short procedure, and my healing was amazing. I am so excited with my results. When I say excited, I mean EXCITED. The staff thru the entire process exceeded my expectations 1000% ! Dr Justo is so calm, very knowledgeable, and will sit with you answering any questions you may have. You feel as if you made a new Friend , add in the staff, makes it plural Friends! I would send everyone to this office. I felt I was in good hands!

I had an upper blepharoplasty performed by Dr. Justo about 4 months ago. Immediately after the…read moreprocedure, I could see that the incision above my left eyelid was visibly higher than the incision on my right eyelid, causing my left eyelid to appear larger than my right eyelid. At my one-week appointment, Dr. Justo's assistant, Mandi, removed my stitches. I was hoping to speak with Dr. Justo at that time to show him my concerns, such as the uneven incisions and the way my incisions were stitched up, which caused "lumpy, bumpy" scarring, as one his assistants called it. I asked Mandi if I had a follow up appointment with Dr. Justo, and she said "just if one is needed." After waiting for weeks for the swelling to go down (in hopes that with time, the incisions may line up more evenly, and that I would be able to see more of my right eyelid), I finally called Mandi to inquire about a follow up appointment to address my concerns. Mandi asked me to email her a picture, which I immediately did. She called me shortly thereafter stating that my left eyelid was definitely still swollen and to give the swelling at least 2 months before following up. After 2 months had passed and my eyelid incisions were still not even, and my left eyelid looked bigger than my right eyelid, I emailed another picture to Mandi who called me right away ready to schedule a second surgery. I let Mandi know that I first wanted to meet with Dr. Justo to discuss my concerns and to see what my options are before scheduling another surgery. She also let me know that I would have to pay a facility fee for the surgery. I told her that I shouldn't have to pay a fee for something that was not my fault. She then said there is always a facility fee, and then scheduled a follow up appointment with Dr. Justo. At my appointment with Dr. Justo, I first met with Dr. Justo's assistant who asked me what my concerns were. I asked her if she saw the picture that I sent, and she said probably, and again asked me what my concerns were. I showed her the uneven scarring, and then the lumps and bumps around the incisions, and stated that I wasn't sure if the stitches still needed to dissolve. She abruptly said, "They are not dissolvable stitches! Didn't you get the paper with instructions after your stitches were removed?" I told her no, and let her know that I was trying to determine whether the stitches were dissolvable as I could still feel them behind the bumps in my incisions. She told me that I should have been putting hydrocortisone on the lumps and bumps and to do so. She then took pictures of my eyes and then left the room. She returned to the room with Dr. Justo who handed me my before and after pictures, which included the picture she just took. Dr. Justo pulled himself right up to me closely on his stool and asked me what seemed to be the problem. I closed my eyes and started to explain that the incision on my left eyelid was higher than on my right eyelid, and I was abruptly cut off with him stating that he "respectfully disagrees". I again started trying to explain to him what I was seeing, and was cut off again with him again stating that he "respectfully disagrees". He then showed me the pictures and said that my eyes looked vibrant and that he would use my picture to advertise. I asked him if he looked at the pictures that I had sent, and he said he probably did but that didn't matter because he was looking at my eyes right now. I then tried to continue to explain, but was cut off stating that he wouldn't remove anymore skin from my right eye as it would only cause more problems. I let him know that I didn't want to have another surgery if that wouldn't help and just wanted to let him see what happened and to see what my options were. He gave me a large smile, shook my hand and left the room. Very passive aggressive and not willing to listen to patient concerns. After my experience, I would not refer anyone to Dr. Justo.

Great place for MRI especially if you have a car accident. The radiologist actually know how to…read morewrite a report for acute injury

I've been seeing Dr I at Advanced Image Med Spa for over five years now. Not only is she an amazing…read moredoctor, she's an amazing human! She is the only doctor that has ever got my thyroid, and my hormones dialed in . She's boosted my confidence by helping me resolve stubborn fat issues in my arms and neck and helped me with my weight loss journey. Every time I walk in, I'm treated like family by the entire crew. This team has literally changed my life! So if you are looking for a brilliant doctor, who will actually listen to you and treat you as an individual you need to run, not walk to go see Dr I and her crew at Advanced Image Med Spa and Wellness Center!!!

Dr. Bruggeman is the absolute BEST! I have had work done before and today on a new journey, he…read morespent an hour with me giving me information and showing me photos and explaining in great detail his recommendations and insight. His staff are fabulous and I just love him. I will only have him do any work I have done in his realm. Michelle Trimmell

Love this place everyone's is amazing Heidi is my favorite she doesn't micro needling and does such…read morean amazing job I get great results!!!!

Doctor Becker, Ioana, and their team are truly the best medical professionals I've had the pleasure…read moreto work with. Their work made me feel like I was 20 years younger, and I am amazed at how everything turned out. I'm so impressed by their skill and fair pricing. I wholeheartedly recommend them! After years of consulting with 15 different doctors across the USA, I finally found Dr. Becker. His helpful right-hand, Ioana, was incredible--she checked on me regularly, guiding me from pre-op through a year of recovery, and I genuinely adore her. She supported me during some of the most challenging moments and was always quick to respond whenever I had questions. The entire staff greeted me with such warm smiles, making me feel incredibly happy and truly blessed to have them part of my health journey..

With this being the scariest thing I've done in my 47 years, Dr. Becker and his staff were the best…read morechoice in this journey. The amount of support and compassion felt like family, close family at that! I had my implants for 16 years in less than 2 weeks the joint/nerve pain was substantially less! By 3 months my memory was noticeably better to others and I started realizing it shortly after! BII is real and Dr. Becker and his staff are the 1st step to your cure!!! Get them toxic bags OUT! (And he is well worth the wait!) My scars in 1 month were already better than the ones from 16 years ago as well!!

I will say this THE DOCTOR AND HIS NURSE WERE AMAZING!…read more I am updating this review from 2-4 stars as the office manager did call and apologize for her behavior and she did call my insurance and get the info that was needed for billing. I felt much better and more at peace with the experience and I have paid the appropriate amount and if you check in here - you do get a free gift so that was very fun! I love when that happens - always a nice little surprise. Here is why 2 stars! An employee walked in - girl at front desk "I'm here aren't I" My husband and I looked at each other - like what kind of place is this that the employee would be so openly miserable. Then people were walking in and out saying how they didn't want to open his car door because he was asleep. Come to find out, that's the pathologist who would be looking at sample. Regardless of why he was asleep in his car at 7am is none of my business and honestly, I don't want to hear that an employee came from LA and he is sleeping in his car. They have a new policy that you must have a card on file and you must pay your deductible at time of service. No one mentioned that to me - glad I had my credit card on me. I mentioned to the front desk that I believe my insurance prefix will change as we picked a new plan during open enrollment. She said, I will speak to my manger and call you once we know what to do. Okay fine. I call my insurance for something completely unrelated and mention todays visit. BCBS rep said "just have them call us and we will tell them what you are covered for on the new plan" Okay sounds simple enough Well, I call thinking I'm helping out and the business manager, Dahlia, huffs and puffs and tells me this is a HUGE issue and that I should have told them before I came in. I said "they said all you have to do is call them and they will give you the info" She said rudely "you just had very big surgery ( I was there 20 minutes as they scraped a needle head worth of what looked like a freckle on my face) and this will mess up billing". I said "okay, if you guys don't want to call, I guess we will deal with the mess when you want to get paid" she said "yep, guess so" JUST RUDE. I called back to get her name and told her I thought she was a bit rough - her response "I'm the office manager" I said "okay just needed your name for my message to the business. She replies "okay sounds good" Not a care in the world. Now I know why the guy came in all grumpy / if that's the culture and temperature in that office Again, surgeon, nurse and gal who helped me on the way out were great.

I keep getting double billed for a bill I already paid. I can't get a call back from billing or…read moremanagement. The AZ office is alright but everything goes through the LA office which is totally dysfunctional with horrible customer service. I also made an appointment with the AZ office that the LA office never set for me. I would not recommend this company!