It's taken over a year to write this review. That's how traumatic losing a pet can be. Heartland…read morewas the best. They showed up in an SUV that resembled a small hearse and came in with a stretcher and blankets to carry out our puppy.

I've had two hamsters cremated with them. They are super consistent, reliable, and caring.read more

Have been using Critter Sitters St Louis for nearly 20 years would not trust my animals (cats) with…read moreanyone else. Always on time, wonderful care, any special instructions including meds followed. Helped me get one of them home when he got out the day before a trip. A real life saver!

While my pet sitter, Linda took great care of my fur babies, I would not recommend this business…read more Due to the recent travel mess with Southwest, it was very possible that our flight could be canceled. I reached out to Cindy asking her if the funds could be refunded in the event of a cancelation. Cindy never responded. We had a medical emergency 12 hours before our flight and it was chaotic. I didn't get a chance to get cash to leave gratuity for Linda. Again I reached out to Cindy to ask about electronically giving a gratuity. And, again, Cindy never responded. Not the way to handle a business.

Been coming to Gentle doctor for over 20 years that = 10 cats (overtime). We generally see Dr…read moreJulie and she is amazing. The entire front staff, receptionist and Vet techs are superb. They recently updated the entire vet center and it is very warm and welcoming. because of age we have had to put 6 cats down. The caring, compassion and kindness shown during these difficult times is remarkable. We truly feel every option was tried before we made our difficult decision. Our cats and our feelings were treated with respect and we were listened to. They now see our 4 new babies, (1 special needs). Love & Trust them!

Such an incredible vet practice! I've been coming here for over a decade. My dogs are everything,…read moreso top notch card for them is a priority and Gentle Doctor delivers. The staff is warm, caring, friendly and go the extra mile. The waiting area is large and they have a separate area for dogs and cats. They have a TV with a kids show on to keep them entertained. The place is ultra clean with no funky smells. They send reminders when my dogs are due for services, which is so helpful! When my dogs have had surgery on any serious problem, they call to follow up. When end of life care was needed it was delivered with the utmost compassion and respect. That is so important. Highly recommended!

Love this place! They are kind and always do a great job with Prince Harry! He looks like a teddy…read morebear today!

Turner and Pooch is the best place to take a dog for grooming. We have used them for our 2 dogs,…read moreChase and Lulu, as long as they have been alive. We wouldn't dream of going anywhere else. Love the Turners and their great service.

There is not another place on earth we feel comfortable leaving our dog and cat when needed. And…read morenot another place we feel as confident as we do that we are getting the best care in St. Louis. Everyone here LOVES animals and it shows. Not one complaint and or suggestion to get better. 10000 stars to every person here from the front desk to the fantastic doctors.

Lost confidence. I feel this practice places revenue over pet health. Since we've been with CHV my…read morevet bills have soared. My wife and I have enjoyed 10 dogs over the last 55 years and used vets in 4 different states. But this is the first time we've felt compelled to change vets due to a lack of confidence. We had 4 pets with them (only 2 now) and most times when we've brought our pets in for simple issues like ear infections or allergies, it takes multiple visits and/or processes to resolve their problems and some occasions never resolving the problem. I completely understand that some issues actually do take some follow up action and I've never balked at paying whatever it takes to keeps my pets healthy. But this practice never seems to be able to fix a problem on the first visit and after so many times it gets to feeling as though it's deliberate. Beware of this practice!

This staff has been caring for my fur babies for over 10 years. My recent experience with my love…read morerequired surgery and they were phenomenal! Thank you from me and Elvis!

I had started going to this vet when (after my fabulous review) my regular vet was getting so busy…read morethey could not take pets in on same day calls. So I started using RRAH because they were close and they had same day appts. They were passable. In my most recent experience, I took my dog London in for a shot for her allergies (she is so itchy, poor thing) and asked they pay special attention to her ears. They found a hematoma in her ear that they were afraid would progress into the ear canal and started hounding me about surgery. Since I was unprepared and, unfortunately, poor, I had to consider what they were asking, but they continued to hound and harass me about what I was going to do. I finally had to explain that this was a lot of money for me ($600ish) and that I would have to work on getting the funds together and get back to them. When they brought out the estimate, the tech also continued to badger me about scheduling the procedure. I also want to note that my pet had increasingly become skiddish and wary of going into this vet which was NEVER an occurrence prior. And in this case, I might understand why. From outside in the parking lot (Covid rules) I could hear my dog crying and yelping while being examined. I did get the money together and scheduled her for the procedure. She went in, got it done, and was sent home with a cone on her poor head and some medicine and warned that if she started shaking her head to contact them. What do you know, what they warned me about occurred and I contacted them immediately. Going by the timer on my phone, I was put in hold for nearly 20 minutes, when they picked up, I had a question for which they put me on hold for a little over 10 minutes. They asked me to come in and get some medicine for her. I was not informed of the price or even that there would be a price since the success of the surgery depended on her not shaking her head - and there is a medicine specifically designed for just that which, for the life of me, I cannot understand why this medicine was not sent home with London in the first place. Since no mention of cost or price was elaborated upon, we packed up (we were camping) and came straight to the vet. Luckily I had money on me because, surprise, there WAS a cost involved. A minor cost, but one that I was never made aware of. At the vet, more time on hold as I was put on hold for 8 minutes when I called upon arrival, and 3 additional minutes when I had questions. Finally this was all resolved while we sat in the parking lot and they were to bring the meds out to me (again Covid rules) after I paid, which I did. The girl handed me the bag, did not say thank you and did not express an iota of concern for my dog who was with me. If they had a problem with me, I get that, I was grumpy, but not rude. I was concerned that London was in pain and that her pain might lead to her undoing the procedure she just had. But this is a professional medical establishment and to act in that manner and not even take a GLIMPSE at my dog (no Vet contact on this at all, vet would not come to the phone, hence why all the hand offs to people who had to turn around and go back and ask them). Just here are your pills, no instructionson taking the meds, no thank you, no "aww poor thing". I have to do better for London and it starts here. No more Rock Road. They are concerned primarily with UPSELLING and high pressure sales tactics. London has been giving me clues that I have been hesitant to acknowledge until now. If you have read this far, take your pets to Overland Animal Clinic on Lackland.

Got my sweet girl from here about a month ago. She has changed my life completely, I didn't know I…read morecould feel happiness like this before. Thank you Five Acres for taking such good care of her. The cats here are very well taken care of, happy and healthy. You can tell the employees here truly do care and love for the animals like they're their own. We came in "just to look" and walked away with our baby within 45 minutes. The adoption process is very smooth, and I love how you're able to interact with all of the cats to meet them before making your decision. Such a wonderful place.

Since moving here, I've been hoping to find an organization to volunteer with. I decided to come…read morehere and check it out. I was impressed by the cleanliness and overall health of the animals. The cat house is amazing, and I loved how many cats were able to free roam around the offices and large room. So, I decided to start volunteering. In the couple of weeks I've been volunteering, I've been impressed with the staff. They work so hard and are so helpful to anyone who comes in. They genuinely care about the work they do and every single fur ball they meet. The place is so clean without having that whole medicinal and cold vibe you see in some shelters. The cats are generally happy and have all sorts of enrichment opportunities at their disposal. Five Acres also does a ton of services for the community. There's an entire area and staff dedicated solely to helping pet owners in need. That's awesome for anyone struggling to get back on their feet.

Been there for a few different things! Animal related or with an animal and they are Awesome! Truly…read moreCare!

I showed interest in a dog they had for adoption. I filled out and submitted the form online. I had…read moreconfirmation from landowner stating that it was okay for me to have a pet. I received an email stating that I had been approved. This all happened early in the week. Today (Saturday) I drove all the way in from the next county to meet the animal that I had been approved for and some attendant came out and wouldn't even let me meet the dog because he decided that day based on the same information on the application that I wasn't a "good fit". They also could have let me know this before hand and saved me the gas and time. I guess I should have gone on a different day, maybe a different attendant would have actually wanted TWIX to find a great home. VERY DISAPPOINTED. DO NOT RECCOMEND.