PLEASE READ FULL REVIEW: Two years ago, I was in a bind as an out-of-towner when my alternator died…read moreon a camping trip. Not only did this place get me out of a bind, but they did great work and gave a fair price (which, in my experience, is very rare when one is an out-of-towner). Since then, I have recommended him to all of my fellow vacationers at my club in Essex County. HOWEVER: I returned today with brake issues and had a completely different experience, much more like what you would expect when you are up the creek without a paddle (i.e., when they don't see you as a prospect for future business). I guess all the friends I referred failed to drop my name! In any event, I am rescinding my recommendation after taking this bath. Hopefully, my previous super-positive review successfully deleted. My advice: don't drive past other mechanics to reach Viele's if you are in a bind. Expect that the price will suck, take your lumps, and move on. Be safe. No more reasonable prices for out-of-towners here. (Work was still sufficient on this hard-to-botch brake job, hence, I'll refrain from giving the lowest possible rating despite experiencing the lowest possible satisfaction.)

I'm not a professional mechanic, but I know my way around a vehicle a little - and I've seen too…read moremuch to be fooled by someone who's not the real deal. Randy and his shop are Class A rated. I'd trust them with any repairs I needed to any vehicle I have ever owned. Number One: THE SHOP IS CLEAN! You can all but eat off the garage floors. I can see that the bays and tools are organized and handy from looking in from outside, and that's a key signature of professional mechanics and management. The office and waiting area are clean as a whistle too; and everyone is very polite and friendly in addition to being knowledgeable and helpful. Prices are VERY fair, and they'll quote you up front for any work to be done. For maintenance, repairs, and towing I rely on Viele's as my go to and recommend them every chance I get.

OVERCHARGES!!! He doubles the NAPA part prices which are…read morealready higher than discount part prices on Rock Auto or EBay Auto. So a spark plug that's $5.92 at Rock auto or $10.80 at NAPA ends up at $24 each on your bill. So six plugs that are about $36 becomes $150. Labor rate is $80/hour.

Over charged for a plug! Charged $40 dollars to plug a tire! Customer service was okay, not the…read moremost welcoming!

Great service at very fair prices. Neil is fantastic to deal with. You will get the personal touch.read more

Everyone smoked cigarettes; no ventilation; unclean waiting area; dying or mostly dead plants…read more Charged for 1 1/2 hours of labor and then told the part I brought in was used when it was brand new.

Amazing service , great with customers , friendly and thorough. Friendly dog too. Clean area and…read morepleasant.

I went to have a new muffler that I brought installed and not only was it installed in record time,…read moreit was cheaper than expected and they fixed the light on in my dashboard for my airbag, without having to be asked! I'm beyond impressed with this place and will be going for repairing my 2011 corolla from now on. Thank you for your help!!!

So our 2017 Jeep GC overheated 2 days ago(05/14/26). I found Auto Fix online, and contacted them…read moreimmediately. Made arrangements to bring it in the following day. Did that. Explained my situation and was told it could be done right away. Got an estimate of over $700, and even though I knew that was a bit on the high side for the job, I agreed to have it done. Not even 2 hours later, I got a call from them, that the job was done. $60 for a gallon of coolant/antifreeze, and I had just paid $25 for a gallon of recommended coolant. Of which, one gallon in, one gallon out. that's when I figured it was more than likely the waterpump. And, for the sake of an hour and a half, I got charged $240 for labor. At just over 2 hours worth of labor, how much are they charging for it? Seems like $120-$150/hour. And for a job that barely took an hour and a half, Hmmm!! Anyway, happy that they got my vehicle in immediately, but not happy with their pricing. 20 years ago, I could have done this job myself for well less than 1/2 of that. But considering I'm now in my 60's, just don't have what it takes(tools, facility, or physical condition to do it anymore. Never again. Tired of being legally robbed.

We had our tire go flat and stopped by and they plugged the tire and put it back on free of…read morecharge!! Thanks for your help!!

Great place, great people. Very helpful and was able to get us in when other places couldn't…read more I couldn't be happier with the service and price. My new go to place for my automotive needs! Thank you!

Competent friendly responsive service. We have been our cars serviced at K&K repair for several…read moreyears now and we are very satisfied customers and highly recommend k&K Repairs

I called about having my brakes looked over. I went to my appointment this morning. The owner…read morelooked over my brakes and advised me to come back in the spring. I washappy to hear that I didnt need any work done. Its been a while that the owner tells me that I dont need a brake job. I was happy and paid for the quality inspection and went away a happy customer. The owner was polite and informative. He had me as a return customer when i need to get the work done in the spring. Nice to meet an honest boss. Great value and kind business practice. Thanks Chris for being an honest man. You have a repeat customer.

Chris is the only mechanic I have used for 15 years. He has helped me with cars and four wheelers…read more He was always willing to help me with whatever job I threw at him. He would not only get me back on the road, but do it quickly and affordable. His work is top notch and he is a straight shooter. If you are ever in need of a mechanic, you won't be disappointed with this shop!

I can't say enough good things about this family-run garage in Bolton Landing! I arrived in town…read moreand realized I needed my car serviced unexpectedly. Margaret greeted me with a warm smile and somehow managed to squeeze me in. Her husband John and son Matthew were just as kind and accommodating. I was in and out in under an hour, and they did it all with such genuine friendliness. I know August can be a hectic time with tourists, but they made me feel truly welcomed and cared for. Thank you for turning a stressful surprise into such a pleasant experience!

Definitely a good experience.Will be back!! They go above and beyond to make sure vehicle is…read morefixed.Thank you for the kind service here.