Extremely over priced. It was $11 to wash in the large washer and all the small washers were being used. Staff is very nice, but prices are very high. read more

Get ripped off all the time by these machines, they are always broken. No hot water going to washers and .25 per minute on sorry dryers. I've called their service number when had issues never have they EVER responded. read more

The fact that it's $0.25 for 1 minutes for all dryers is mind boggling. It used to be 2 minutes per 25 cents for the big dryer and 3 minutes per 25 cents for the medium dryers. Not complaining cuz if you have no washer/dryer at home, you're gonna use it regardless. Clean and most of the appliances work but the dryer prices is out of range! read more

I've only used this laundromat a couple times for large items like (comforters). There seems to always be washers.dryers available. And the wash times are pretty quick, which is nice. Machines take quarters only which is a little dated. They do have a cash machine to convert your bills to quarters. Maybe in the future they'll get machines that accept cash or card ‍ overall it's a good laundromat. read more

Under new management, it is now called Waimea Laundry Express. It was clean, everything worked, you can even get your quarters there! I would give it a 5 but I did not see and attendant and there was a squished cockroach on the wall. It is Hawaii so I get it, but it looks like it had been there a while. Also the sink area was a little dirty. Maybe if they had an attendant to keep up with those little things, a 5 would be warranted! I do recommended this laundromat! read more

Emma's Waimea Washerette - Laundry Services Near Me - Waimea, Hawaii

See all

Great attendant! . Appreciate his quick response for assistance if there is a problem. Large load washers are great for bulky blankets. read more

I would give zero stars if possible. Two times I have had machines malfunction after laundry, soap and money added. Most of the dryers are broken,and washers as well, so there are long line up to get your clothes in. Dome of us actually have to work, so now I have 1 bag of dirty soapy sheets and 1 bag of clean but still wet sheets sitting in the back of my car. Thanks for nothing, somebody buy this place and make a good business! On top of everything it's filthy and even the entry doors are broke. read more

MIA- no one is here, we called, no one answers the phone. We tried this's place twice. First time the detergent machine ate our money and detergent was empty and no one here to help. Second time the washer stopped in mid cycle before any spin. We had to emergency stop the washer. Pull soaking towels and sheets, pay another $7.50 do do a second time. Called and no one to help. Terrible place! read more

Most of the washers are out of order, but the facility is not crowded. A nice bench is inside to sit and a table for folding. There are small load washers and extra large load washers which is handy. They only take quarters so be sure to bring cash for exchange if you don't have change. The ATM is broken but there is one down the street at the gas station. read more

Emma's Waimea Washerette - Laundry Services Near Me - Waimea, Hawaii

See all

While visiting the beautiful Hawai'i island (Big Island), we needed to take a quick trip to the laundromat after a 2-day hammock camping trip to Pololū. This was the closest in the area. It was clean and convenient, and got the job done... read more

If I could give this a half star I would. As a new resident of Waimea community who needed to do laundry while her washer was being repaired, I was hopeful that the most recent review was over exaggerated. It was not. The place is filthy. And more washers and driers are broken than working - some don't even have a sign to indicate out of order so you have to lose your money to figure out it doesn't work. There are circuit boards hanging out of most broken machines which are rusting, so it appears the owner of this business has no immediate concerns to repair any of the broken ones. As a resident of Waimea, I see this as a disgrace of a local business when we are encouraged to "buy local" which includes Services as well as products. To the owner of this establishment: have some self respect for being an entrepreneur and some sincere Ohana spirit and clean up your act and your laundromat. read more

Nice little laundromat I found after learning that my hotel didn't have guest laundry. They have several different sized washing machines and their dryers are reasonably priced and huge. Both worked as expected. The laundromat is clean, and it's near several shops and restaurants. I'd come here again if I needed to do laundry on the Big Island. read more

I give zero stars for zero service. June 19th at around 10:30 am I arrive to do one load of laundry. You can check your security cameras for that date and time. It has been 30 years since I've used a public laundromat so I was nervous about using this place. I walked around checking the facilities. Looked easy enough so I gave it a try. I went back to my car, got my load, and sorted my clothes. I then chose a $4.50 machine the one closest to the roadside door next to a $3.50 machine. I put my clothes in, poured my detergent, and closed the door. I then went to the change machine to change a $5 to quarters. So far OK. I went back to my machine and started inserting my coins. The machine jammed my coins! I tried dislodging by pushing the ejecting mechanism but the damn thing had no spring! I tried dislodging my money with paper, keys, probing with metal rods, and good ole fashion banging which got mixed results. I got some of my money back but ONLY some. That machine stole my money! I tried calling their 808-319-8578 number listed on their Google page but went straight to voice mail. I also found it ironic that on their list of rules they say to "for assistance please call _". No number was listed. I even tried to ask an employee for help by banging on their employees only door. LOCKED! There was no one around to help a newbie! I had two other patrons who tried their best to help but the machine jammed and STOLE my money. I left the laundromat at around 11:30 furious! I had left in my hand $1.25 which means the laundromat ate $3.75 plus my wasted laundry detergent. Today I go online on Bing and they have a different number listed. I would like my $4 back. $3.75 plus my laundry detergent. This is no way to treat customers with zero service! read more

This laundromat is under new management. Now called "Waimea Laundry Express". All machines working. $3.50 and up for washers. Two bigger washer sizes. Dryers 25 cents for 4 min. dryers. Place clean. read more

Whenever I go to this Laundromat I look for the cameras because it feels like I am on some prank television show. Each time I go there is a new prank played by the ever so interesting wahine that "manages," or should I say "produces" the show. She has such a great imagination! From classic pranks like telling me not to throw away my empty laundry detergent bottle in the rubbish bin, to making people wait for long periods of time before opening her doors an hour after the posted opening time. In the latter prank she watches us all from inside the Laundromat to see our reactions. Perhaps we are all part of some grand sociological experiment to see how much a customer is willing to endure for the vital service she provides. One might argue that it would make far more sense not to patronize this particular Laundromat, which would seem reasonable if gas prices weren't so high and the next closest Laundromat wasn't so far away. I guess I could wash my clothes in the sink and hang them out to dry if it is not raining, but I simply can't wait to see what prank/experiment Emma's has for me next. My favorite prank she played was one where one of her machines stopped working and when I asked her for a refund she tells me, "That's not my problem." I didn't really get mad, so it probably won't make it on the final show whenever it airs, but it was just so funny. I think her strategy for eliciting reactions is quite simple; she just does the complete opposite of what any reasonable business person would do and waits to see how we react. My second most favorite prank/sociological experiment is when she locks up the best dryers on the busiest day to see how limiting resources effects a bunch of hard working people on their one day off. The tension is palpable, and I have even seen a fight almost break out. I guess I am just wondering when they are going to finally air the TV show, or release the data compiled in some sociological journal so we can see the true fruits of her labors. Because if this isn't some sort of television show or experiment, this business might just be the most sadistic business I have ever seen. Taking a hugely important service that hard working people with very limited time rely on and treating them like garbage for some sort of sick selfish pleasure is the opposite of anything that should even be associated with Hawaii. read more

From Mauna Lani hotels, it's 19 miles and about a 20-25 minute drive - if you don't get stuck behind a truck. Clean as laundromats go. $3 a wash and 25 cents for 3 minutes of dry time. Dryers all get hot. Change machine, but no detergent machine (you can go Longs and pick up soap and such, I did). There is a manager on site and he lives next door, if you need him (his # is posted on the RULES board). I believe he'll sell you stuff. Funny story, someone left a heap of quarters on top of the machines... another Washer and I thought it was an integrity "test' left by the manager, as there are cameras all over the place - ha! read more

You should change your pictures. Your not doing yourself justice. Show off your investment. I thought the place was great. I really didn't want to do this on vacation but it was a pleasure to use your faculty. read more