if I could give 0 stars I would. if recently moved to Pennsylvania and i have a autistic child that…read moreis nonverbal and he don't understand the meaning of wait or sit down or any little command specially coming from a stranger. first let me start by saying that my son loves water and as a mother i though this school would be the best for him because ever since i spoke on the phone with them i told them my child is on the spectrum that's ok, she told me yes that's totally okay we have special people for kids like him ,i said great so we schedule a free try out for Thursday at 4 pm. today Thursday I arrived a hour early so that i can see the place and talk to them about pricing, well i felt great with the place and everyone looked friendly before i went for my son at school i explain to them how inpatient he was and how he is and she still said don't worry.so with all my confidence i got my son and like around 3:40 i head in with him changed him into his swim suit and told him he was going in the pool .to make the story short the time for him to go in the water come and i told the instructor hi he is nonverbal she said okay and then tells the life guard he is nonverbal i guess it was for him to be more aware of him. everything was fine until the instructor was asking him to sit on the bench because the pool was too deep for him to be standing, he won't sit i told her she said i need him to sit so i could also show the other boy that was there with her. We were having a hard time sitting him down and then the manager KAITLIN G comes and said to me and my son " you need to sit Hun if not you won't get a class, i turned and told her i explained how he was, and you know. she said i know but he need to seat or he can't take the class. I I'm already unconfutable in front of all this people and my son is crying because I'm trying to get him out the pool i pulled him to seat for a few second and i hear the manager on the back saying maybe that shows him he have to seat and said to him in a firm tone seat! i grabbed my son and walked out of there in tears said absolutely nothing to them. how do you welcome a child in the spectrum if you not even train well to deal with kids like this i don't recommend this place to any mom out there with a child in the spectrum my son will remember this day for ever.

My son recently started going here for private lessons just as they opened. The facilities are…read morebrand new and the pool is a heated salt water pool which is great for the little ones as it is less hard on the skin. His instructor is Stephanie and she is amazing. She has the perfect personality for our son and we couldn't have picked a better teacher. The only negative to this place is strip mall it is located in as it is pretty run down, but on the bright side there is plenty of parking and there is a Dunkin Donuts in the parking lot. As for cost it is a little on the expensive side for private lessons and is more than what we payed in NYC, but it is worth the extra cost to make sure he is safe in the water. I would definitely recommend sending your child here for swim lessons based on my experience.

Phenomenal program!!! Only 2 students in a class. Amazing instructors, and the owners are wonderful…read moreto work with

signed our 4 yr old daughter up two months ago and she is LOVING it. Instructor is great and when…read moreemergency comes up, they are more than happy to help and reschedule to help, if possible (and within reasons). We love it here and can definitely recommend it to new swimmers!!

We love Mr. Josh!! He is great and silly with the kids but also very focused and no nonsense, he…read moregets the work in so they really improve in their skills. We missed my daughters makeup class because we wrote down the wrong time and he not only let her join the next class but stayed late after to continue to work on skills! That's dedication!

We have had the best experience at Swim In Zone. Our son has some behavioral and sensory needs and…read morewas scared and unsafe in the water initially. Fast forward a year and he is confident, looks forward to his weekly lesson, swims solo and literally won't get out of the pool (Mr Josh has to carry him out!). We take private lessons with Josh Ferraro. As a team, we create goals for our son and really focus on making it fun. Josh is so engaging and it is clear he loves what he does, even when he is working with a more challenging child. The peace of mind I have now with my son being safe in the water is freeing. Highly recommend!!!

Our daughter has taken several lessons and loves it here. Ms. Emma is our instructor and she's…read moregreat - patient, friendly, and makes it fun for our daughter. Highly recommend this spot.

We have had an amazing experience with 2 children. Our swim teacher was wonderful and made swimming…read morefun. KickSmart is a great facility to learn at.

As a mom of a daughter with special needs just making the call was scary however the response was…read morethe kindest I could have received. With children who have autism sometimes you fear these calls. I am grateful. From the moment we walked in this was the swim school I wish all my kids had. I am so excited to watch the journey with my daughter and see her growth.

An Amish milkmaid as the director LMAO that's hilarious . The facility itself is good but I also…read morewonder how sanitary some areas are. Some are better than others. At least they have a pool which other gyms don't. I will not be renewing my membership.

I was a member for nearly 5 years and used their childcare services regularly. In Jan 2026, a…read morebilling issue occurred that was later found to be an internal error. Despite this, I was denied access to the gym unless I paid immediately. After multiple attempts to contact management and the owner Tom F. by phone, email and in person, I received little response. I canceled my membership. An unknown charge posted after cancellation, and the gym has not provided a clear explanation or refund . I have had an open bank dispute since January 16th, and the BBB has received no response from the business. As of now, the issue remains unresolved.