We wish we could give a higher rating. From the initial showroom visit, special order granite, to…read morethe installation, they clearly know their stuff. Courtney treated us like family from start to finish. Great value, highly recommend using Countertops By Superior.

We had an outstanding experience with Bill and the employees at Countertops by Superior. They came…read morehighly recommended from our contractor and it is clear why. Bill visited our home to measure and go over the different options for replacing our countertops and sink. He was able to provide me with a quote that day which outlined the work that would be done. We were able to visit the showroom that weekend as they have convenient hours on Saturday. We were impressed by the number of slabs they had available in the showroom for us to look at. We instantly fell in love with one pattern of granite and Bill and crew worked with us to ensure that we received that specific slab and scheduled our installation. The day of, the two men (I feel terrible that I can't remember their names) were amazing! They were so friendly, walked us through the installation process and cleaned up along the way so my house wasn't covered in dust. In addition to the fabulous countertops, we received a large, high quality sink that put our last sink to shame. They also gave us the sink protector grates, a basket drain and a 'hot plate' from the remaining granite. We were not expecting these bonuses and are so happy with them! In addition they had the forethought to put a piece of wood above our dishwasher so that it could be properly secured into place again. I highly recommend Countertops by Superior! They well exceeded our expectations throughout the entire process. Thank you so much!! (P.S. I'll add updated pics when my backsplash is done which will really make our countertops pop)

Bait and switch. Showed up promptly to give a quote, then did not show up the day agreed upon,…read moreshowed up 3 days later, asked for additional 2,000 above his quote, after we agreed, he asked for cash up front, and them texted the day before that he will pass on the job. Delayed me by several weeks. Would not recommend to anyone.

In a word, perfection. In a few other words: expert; experienced; professional; punctual; reliable;…read moreresponsive; clean; quick; friendly; affordable. I am a perfectionist myself and hard to impress, but Bob was amazing. We found Bob simply from taking his business card at a tile store in Norwood (Buddy's Discount Tile). The first time I called him on a Sunday morning, he answered right away and scheduled to come by the next night. He showed up right on time, gave a thorough explanation of what we could/couldn't do on our floor, and provided a written estimate on the spot. The price was reasonable and Bob said we could save some money if we pulled up most of the floor and handled uninstallation/re-installation of our appliances (stove & dishwasher). I was happy to do the labor there and it saved us several hundred dollars. Bob scheduled to come and start the work at the end of the week on Friday, and said it would be a 2-day job. My wife and I ripped up the old pine floor over the next few days with some tools Bob was kind enough to lend us! (Professional crow bar really makes a difference!) Bob said he'd arrive at 9 AM Friday morning to start, and boy did he literally arrive on time, like 9:00 on the absolute dot. He got right to work finishing up the floor removal we couldn't do, then prepping the floor to install a subfloor. He arrived right on time Saturday morning--actually a little too early as he was blocking my wife's car in the driveway!--and finished up the work by early afternoon. He is extremely detail oriented and was very particular about ensuring the tiles were laid down perfectly. He also suggested we tile the bottom of our cabinets (i.e. over the existing white pine) which we weren't too sure about, but it looked awseome when done... like they're just floating above the floor. In addition, we needed a couple of stairs to our basement replaced--they were seriously cracked--so he offered to fix them. His assistant picked up some new pine (I paid them back, of course) and he installed them in a jiffy. Plus our basement door was not closing properly and he offered to fix that as well. He did both these fixes unrelated to the floor project free of charge. The floor came out great and looks amazing. All in all it was an absolute pleasure to work with Bob; I would absolutely recommend him; and absolutely hire him again in the future. Bob is much more than a "tile guy" -- he is a very experienced and skilled general contractor and all around great guy.

Customer service very nice very professional. Had some rugs cut and alternated they did a great…read morejob. Would definitely recommend them to anybody.

Staff was polite and knowledgeablw but it ends there. Had carpet installed and it wasn't Darrel or…read moreanyone we dealt with at the showroom. Whoever they sent or contracted didn't install properly at all. Carpet began buckling within 6 months. This wasn't a high traffic area and no kids and no shoes were in the carpet. Tried contacting several times via phone and email without response. after a year the carpet looks like it is 15 years old. finally chose to replace it all with vinyl and another company. didn't find out until we went to install it that the carpet put on our hardwood stairs were nailed into with about a hundred staples in each of the stair backs, sides and tread part. Ruining the hardwood stairs as they drove huge amounts of staples into the tread parts of all the stairs. We had NO idea they had done this at the time and they removed the original carpet so they saw how it was previously installed so they KNEW better than to damage wood flooring with hundreds of large staples! Never again! Not happy to find this was done and that when we tried to get a response with the carpet they ignored our contacting them. they never came out to see the work when it was done to check up n who they sent if they would have seen the carpet alone wasn't done right!

Kitchen cabinets delivered to us labeled "BRKN!" after sitting in Kitchen Views' warehouse for 4…read moremonths. Someone took the time to label our cabinets as broken but never ordered new cabinets for us. Then the audacity to deliver broken cabinets to a customer's home? Apparently, we were expected to accept broken cabinets even though we paid for brand new cabinets? Multiple other drawers delivered to us were broken, then the replacement drawers delivered to us were the wrong color. It has taken about 3 months to finish installation because of all these errors. Please do yourself a favor and purchase kitchen cabinets elsewhere.

Nicole Amoral did a fantastic job creating our dream kitchen! She was very patient with us as we…read moremade several changes along the way. We are so grateful for her creative talents and recommendations. Nicole was available on numerous occasions (during Covid) to meet with us and visit our home to confirm measurements and assure that the design would be successful. Her excellent communications and follow through were very much appreciated. We always felt that we were in good hands. Dana and Eleanor

Herb and his team did a wonderful job on our flooring. He is very nice and kept us updated on the…read moreprogress along the way. Very responsive when we called him or had any questions he always got back to us right away. They showed up when they said they would which is not always easy to find these days. We are so happy with the job his team did for us and would recommend him to anyone that needs flooring work. Thank you so much!! Liz and Roy M.

We had Herb's Hardwood in to refinish 3 bedrooms of hardwood. It was NOT an easy job since the…read moreprevious owner had glued down foam back carpet over the floors. What a mess !!!! Herb and his crew worked so hard to get all of the glue off the floor. He was determined to bring back the original beauty of the floors as they were, when installed 60 years ago. He did....and they are BEAUTIFUL !!! If we could give higher than 5 stars we would give a perfect 10 star review. We are recommending Herb's for all of your hardwood needs. You will not be disappointed ! The entire team were very friendly and professional.

Darren and his crew were very professional, fully accommodating our needs, including some extra…read moredetails. His crew did a great job, communication was excellent, and we're delighted with the job they did. We'd highly recommend them!

My attic was infested with squirrels within a week of him completing job. There was a massive hole…read morein the fascia board that he told me nothing about and that he likely caused seeing that I never had squirrels in my attic before he did the job. he refused to even come look at the damage and the job and began ignoring calls. My roof still leaks into my living room to this day when it rains heavy with winds. He is much cheaper than competition but you get what you pay for. Save your money and find a real professional.

Awful customer service. After purchasing cabinets from MD cabinetry our contractor noticed the…read moreslide in mechanism for our trash drawer isn't working properly. After emailing the sales associate he claimed that's how the drawer is supposed to work. Long story short we are just going to purchase the same rev a shelf trash cabinet kit that's 80 dollars at Home Depot and just install a new one. MD cabinetry also charged us 300 for the same kit. I would like a company that stands by what they sell especially with their Mark ups.

Excellence in customer service!…read more I would highly recommend you check out M D for your cabinet needs especially Peter because his focus on customer satisfaction is unparalleled. He offers an excellent selection of cabinets, focuses on the details, but most importantly he is honest and provides an amazing experience start-to-finish.

I had my tub refinished in 2018, within a few months the paint started coming up. They came out…read moreand re-sprayed it. Within a year there was so much paint coming up. I was over the one year warranty period. I just recently hired another company and they stated they did not do the job correctly at all. Said they did no prep work, just sprayed the tub. I didn't realize they were supposed to sand the tub so the new paint would stick better. Hoping this refinishing sticks. I am super disappointed as this is a local business in my town and was hoping for better results.

We had the bottom of our tub resurfaced by Geoffrey. When he arrived he briefly explained what he…read morewas going to do. He did a great job and was very courteous. If we ever need more resurfacing would request him. John & Sue B.