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    Empire Auto Group

    1.6 (21 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Empire Auto Group

    Auto loan

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    Mileage on the car
    Rossukon J.

    Empire stole my deposit money even it was just $300. So.. if you're going to give them more than $300, "Please Please be careful" you won't get any dollar back even they break the rules. "First" poor quality of Service I made appointment with the guy named Chris to go to see the car. When I was at this place, he didn't have time even talked to me. I was waiting for talk to someone more than 15 minutes to. After someone came to talk to me and I told him what the car I wanted to test drive, I was waiting for him to bring the car to me for another 20 minutes. "Second" about poor quality cars At the end of August 2019 I tested driving a car Nissan Altima. I drove it for 5 minutes and I felt the engine almost gone, so I decided to drive it back to there place. This dealership just wants to sale cars they don't care a quality of cars. They don't have ethics in their business. "Third" unprofessional dealership I found out the car and the CARFAX report had different mileage after I gave they deposit money. The car that they tried to sell to me, it had different mileage numbers on the actual car and on Carfax Report. This was the reason I wanted to get my deposit $300 back but they said it was not there fault, so I gave them a chance to fix it. It had been over week I supposed to have a car but I stuck with this this. "Forth" actual shit They told me "the car is ready to take but I said I need you fix the mileage before I will do anything". After the car had fixed the mileage, I went to see the car it was cracked" 1. The rear-side windows still broken 2. 4 tries of the car were "different brands" and they all were "Cracked" 3. No re-place tried it the truck 4. A container in the car was broken(I'm not sure what is it call, see it at the picture) So I told them the car is not really to take, you break the rules. I want to take my money back and the guy named Chris said "NO I won't give the money back"

    Fraud.
    Jason G.

    Unprofessional, Liars, False Advertisement. I almost never leave one single bad review, I typically just don't go back or use their services. However, buyer beware on this place! They advertised a car and price online with shipping to Raleigh NC for $222, actually included. I called to buy after receiving a text it's available and a sales person over the phone confirmed it's availability also....and the lying began. Even the GM called from Miami on vacation, after this review was posted....and had the audacity to talk down to me. He said it's not THEIR problem, it's Cargurus. Every member of that organization, Sales team, Sales Manager and GM clearly have zero customer service skills, it all starts at the top! Rather than problem solve for potential options, they recommend looking at a car instead priced at over $21,000 instead of the one advertised at $16,555. There were so many potential solutions, none explored. Stay away!

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    Altech Cars

    Altech Cars

    (25 reviews)

    Starting off me and my brother searching for a car for him. We found a car 3 hours away listed for…read morea great price. We made a plan to go see the car over the weekend and visit family. The next day we looked and the price had gone up $1000. We called Altech they said it was a sale for the weekend. He said we could pay him $500.00 to hold the car as a down payment. We tell him we haven't even seen the car yet we can't put a deposit down. I argue with him telling him that's not fair and ask to speak to the general manger and he tells me that he won't be available for a week and actually he is a manager. I tell him this seems unfair and hang up. I send him an email telling him how sad it makes me and that I feel they can't be trusted. My brother still wants to go look at the car in hopes they will take the check when we get there. They refused to take the lower price and wanted him to put $1000 from his debit card. They have him a $200 discount for his birthday- so annoying!! I am steaming at this point. I say this is not fair why can't they honor the price. He said it's like buying clothes at old navy when there is a sale- I told him those sales have a end date and time. This car was not listed as being on sale and I had called about the lower price and they never even told me it was on sale. They simply said they don't haggle. I told the man I feel that situation feels wrong. The man said it's like gambling and "you lost"! My brother ended up paying the extra money. I told the man if it was me I would not buy the car and he said " HE WAS GLAD THAT IT WASNT ME BUYING THE CAR". Every time I look at this car I am gonna think of that car dealership getting over on my brother:( so wrong!!!!so sad!!! So disappointed in people!!! Long sighs!! This process should be fun- we are at lunch after buying the car and I'm upset and wanting to cry

    My fiancé and I were car shopping and came upon a listing for a car altech had. We went to the…read moredealership which was very clean and very organized and they were very friendly.The car was immaculate along with all of the records. The transaction was very easy and we are incredibly happy with the vehicle and with altech. We highly Recommend them.

    Empire Auto Group - usedcardealers - Updated May 2026

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