Ok, so here is the update... they did fix the lights; turns out there was short caused by someone…read moreleaving the trunk open in the rain which is apparently why there was about a foot of water in the wheel well in the trunk. They did not however ever fill up the gas tank. So we took delivery of a vehicle with no gas... even after getting it fixed when they could have taken it next door and filled up they didn't. The tire sensor appears to have gone out according my BF - I guess when they fixed the short, it fixed that as well... The dealer kept hassling me for a binder and I told them that when we got the car back and were confident that we were going to keep it, I would provide them with the binder but that there was no need to add it to my insurance if we weren't going to keep it. Another thing that came up... a major accident repair was not disclosed to us upon purchase, nor did it appear in the Auto Check report (recall that's what we got when we asked for the Car Fax). But, apparently my insurance agent, while adding it to my policy found that there had been a major repair for body work costing over 9K. That was hard to believe considering that is half the worth of the vehicle (new ones NOW sell for 18K base) - I thought if a repair cost that much that they would just total a vehicle. Anyway, the failure to disclose does not sit well with me, but again, it is the BF's car; asked if he still wanted it and he said yea... so, we still have it... I would have turned it back over tot he dealer and gone and gotten the other one of which I spoke in Arlington. Although I said I might bump up the star rating, because of the failure to disclose the major repair and car history I have to keep it here. Am actually tempted to drop it, but, they were prompt in repairing the lights and the little guy who did it actually seemed quite good. So there is the update... bottom line is buyer beware; but that's really applicable I think to ANYONE when dealing with auto dealers. If I had to do anything different, knowing now what I know, anytime I go to purchase another used vehicle, I will be calling my insurance agent first since they have no vested interest in the transaction and in this case, found what apparently the dealer and Auto Check couldn't. There you have it folks. Cheers @

Please save your time and money and stay away from this place. They sold a Jeep to my uncle, and…read moreafter just two weeks, the car started having many issues. He took it back to them to check what was wrong, but they said they couldn't find any problem and were very unhelpful regarding the warranty. On top of that, we later found out the car is salvage, and they never disclosed that to him. This has been a terrible experience. I highly recommend staying away from this place. A lawsuit will be coming soon.

Terrible process. I finally pulled the plug on my application when the cost of the application…read moreskyrocketed into the thousands (no guarantee underwriting would approve) and a strong willingness to lock me in at a higher rate than they currently offer. Remember this is the place where you float the rate as they go up but lock it in when they are dropping. In both cases they make it sound they are doing you a favor. OBTW my credit score is 820 and the downpayment was 33% of the purchase price. Go on bankrate.com and find a better loan company.

I've been with the NFCU for about 30 years. My experiences have been good, expect for today. I…read morehave a CD that's about to expire. I filled out the proper form and was advised to take it to my local branch or mail to the Merrifield office. I took it to this branch. My experience was terrible. I won't get into the details here, but I ended up leaving and mailing the form to Merrifield! Most of the employees leave much to be desired. Other than this visit, I've been happy.

UPDATED REVIEW: I initially gave Regnum Auto Motors in…read moreManassas VA, a 5 star review ... I've left it here so you can see... when I purchased my car, they gave me a Due Bill (on Jan 9, 2026) for a part that needed to be replaced. Initially they said the part would probably be in the following week. Today is March 24th... after multiple attempts on my part to get the promised repair, it's still not fixed. I have contacted the dealership as well as Ike the owner... I began documenting our communications. At this point they are not acknowledging my attempts to reach them. I had problems getting my temporary tags when the permanent tags were not received. I started by interacting with them via phone because they were great when I bought the car... but they didn't follow through on what they said via phone. Now I insist on all communication being in writing. I suggest you do the same. Yes, I was very happy with the purchase process as I stated below, but after they got my money, their aftercare IS HORRIBLE. HORRIBLE. I will NOT recommend them... at all! ORIGINAL REVIEW: I am so very, very pleased with Regnum Auto Motors! I found them on line, found a car perfect for me and they made it happen... very easy process... Ana was amazing. We weren't able to get to the dealership before their posted closing time but they stayed late to accommodate us. Very very impressed with the whole team... the owner gave me his personal cell number and said not to hesitate contacting him if I needed anything.. he did however request I not call at 2am LOL I HIGHLY recommend Regnum! They are a car dealership I will not hesitate to refer friends & family to

I recently purchased 2014 Toyota Camry. I honestly loving the car. Ike provided me all service…read morehistory and what they serviced as well. Fully transparent, and great customer service! Thank you Ike!

We had a very good experience purchasing a 2013 Volvo SUV from this dealership, and we have only…read moregood things to say about the people who made it so memorable. The entire experience was very positive. Amir was very kind and hospitable. It was freezing cold outside that day, and he thoughtfully offered us something to drink and even brought over a floor heater to keep us warm. He made us feel truly looked after, not just "sold to." We are very happy with our new Volvo and grateful for the professionalism, and integrity shown throughout the process. I highly recommend this dealership.

Terrible customer service, they found it too hard to reply to an email, even though they're posting…read morevehicles on a website so I don't understand what the point is I guess they're just lazy I'd rather walk and buy a vehicle from them

Starting off me and my brother searching for a car for him. We found a car 3 hours away listed for…read morea great price. We made a plan to go see the car over the weekend and visit family. The next day we looked and the price had gone up $1000. We called Altech they said it was a sale for the weekend. He said we could pay him $500.00 to hold the car as a down payment. We tell him we haven't even seen the car yet we can't put a deposit down. I argue with him telling him that's not fair and ask to speak to the general manger and he tells me that he won't be available for a week and actually he is a manager. I tell him this seems unfair and hang up. I send him an email telling him how sad it makes me and that I feel they can't be trusted. My brother still wants to go look at the car in hopes they will take the check when we get there. They refused to take the lower price and wanted him to put $1000 from his debit card. They have him a $200 discount for his birthday- so annoying!! I am steaming at this point. I say this is not fair why can't they honor the price. He said it's like buying clothes at old navy when there is a sale- I told him those sales have a end date and time. This car was not listed as being on sale and I had called about the lower price and they never even told me it was on sale. They simply said they don't haggle. I told the man I feel that situation feels wrong. The man said it's like gambling and "you lost"! My brother ended up paying the extra money. I told the man if it was me I would not buy the car and he said " HE WAS GLAD THAT IT WASNT ME BUYING THE CAR". Every time I look at this car I am gonna think of that car dealership getting over on my brother:( so wrong!!!!so sad!!! So disappointed in people!!! Long sighs!! This process should be fun- we are at lunch after buying the car and I'm upset and wanting to cry

My fiancé and I were car shopping and came upon a listing for a car altech had. We went to the…read moredealership which was very clean and very organized and they were very friendly.The car was immaculate along with all of the records. The transaction was very easy and we are incredibly happy with the vehicle and with altech. We highly Recommend them.

United Bank was my first bank I used when starting a business 25 plu years ago. Finally back with…read morethem and love the working relationship I have with the business banker / branch manager Mark Knight. He has been with bank for close to 30 years. They have been helpful on the business side setting up accounts and ach's. Don't plan to leave them and hope they don't get bought out. I use the location on Willard Road in Chantilly and have found the staff to always be friendly and helpful.

A few years ago, this institution supported a teller who exhibited horrific customer service. The…read moreVP for customer relations contacted me and was more rude/ unprofessional than the teller. The VP customer relations' boss contacted me and he was the complete opposite - truly a professional and customer-focused satisfaction. Shortly after that incident at the Old Centreville Road location, it closed (excellent). I closed all accounts except the one "share savings account" as our mortgage is serviced by the institution as well. But I've noticed their business has dropped way off (excellent). Recent burglary has me finally with the insurance check in my hand but it needs NWFCU signature. Should be easy and straightforward - right? - wrong. They want adjuster's report and repair order so I have to go back home bug my insurance company for the adjuster's report and print the repair order and journey back. I mean this is a $13k repair on a $1M+ home. Ridiculous inconvenience. Bottomline - want service? Need a credit union? Check out Navy Federal - simply AWESOME. I refer to them as the "anti" Northwest Federal Credit Union.

Exceptional customer service! I can't say enough about this amazing team of NWFCU employees…read more Professional, personable, knowledgeable, caring folks who are willing to do whatever it takes to assist a member and even follow-up as promised to ensure that every aspect of the issue has been resolved. Impressive!! Many thanks to Taven and Jasmine for their patience and resolve in assisting me. Forever grateful!

This branch has been my go-to branch since it's so close to my home. I have always had a positive…read moreexperience here whenever I would come in. They provide fast and friendly service. If there was a wait, it wasn't that long of a wait. The location is in a quiet and safe area and offers different services that normal bank branches do: withdrawals, deposits, money orders, ATMs for convenience, etc. I like Navy Federal, and I have been a banking customer for a very long time. I have been to bigger branches, and it's pretty much the same. The only thing I think I'm really disappointed by with Navy Federal is that they don't offer services for getting foreign currency. It would be so convenient if they offered this service because I travel a fair amount. I do understand it may just not be in their best interest based on current demographics of their clients, but I don't know for sure. anyways, pretty solid branch that offer a pretty solid service.

Credit cards by third party is poorly managed. Fedex doesn't work with NFCU in a timely manner.read more