Great Quality work!! Fully satisfied with my ceramic tint and PPF service. They always have the best recommendations, prices and steer you away from things that wont work or will cause future issues. Even if it means they don't get paid, I appreciate transparency/honesty and will be back with my other vehicles. read more

Empire Auto Spa - Tinted SUV with PPF - Auto Detailing Near Me - Longwood, Florida

Jake & Jensen were extremely helpful, professional, honest and knowledgable. Ask for them, they will take care of you. They view and care for every customers car as if it were their very own dream car. You'll be in good hands. read more

Ceramic coating is ruined and now $1300 dollars down the drain. They are quick to blow it off as warranty won't cover it and now won't even call me back after saying they would try to help me out and offer me a deal on polishing and doing the ceramic again. They couldn't care less. They have my money and now my 5 year warranty is useless they won't help me. Take your money somewhere else that cares about the customers. read more

Wow!!! That was my Reaction when I saw my truck. I have been wanting to get my vehicles ceramic coated as well as get the PP film done. But honestly I was hesitant and with Covid it delayed things even longer. Well I finally made the time and got set up to bring my vehicle to the Empire crew and let me tell you. If you are like me and are on the fence just take the leap and call them up. You won't be disappointed. You will be upset you didn't call sooner. I'm telling you these guys know what they are doing and the girls in the office are very nice and helpful. Seriously stop reading the review get on the website and check out what other things they do and get your appointment scheduled!! read more

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Empire did a GREAT JOB on my 2023 Tesla Model Y. Had both a front wrap and ceramic applied. Attention to detail was really great. All work is performed indoor in their workshop, which was previously a car showroom. Thanks guys! read more

Empire has been around Central Florida for a number of years and their reputation precedes them. Quality and probably not the cheapest, but you get what you pay for!! Shawn & Dotty are the best. You can use our Corvette Club as the reference, tell them we sent you! Ned read more

Empire Auto Spa has one of the most professional teams when it comes to Auto Customization. I got Paint Protection Film and Tint installed on my brand new Tesla Model Y and I honestly couldn't be happier with how my car came out, they provided amazing service and they gave a really reasonable price. read more

I've had work done on 2 different vehicles. Tint job was not the best. I also got ceramic coating and it looked shiny for about a month. Complete waste of money. They even said themselves to bring it back in bc it didn't turn out well but I never went back. Not convenient for me to have my car again for a long period of time. Staff is rude and will talk to you like a child if you don't like what they are saying. Over priced! Also my chrome delete is peeling off around side mirrors. I called once to get a quote on a friends car and was never called back or emailed any information. I will not be going back to this place. read more

About 13 months ago I paid $2000 to have my wife's 2009 Saab convertible paint reconditioned by this company. At the time they only offered one protective ceramic coating so I paid to have that applied. The car looked amazing when done, the back bumper did not. It was explained to me that it was a different material and required a different process. I dropped another $150 to get it done as well. The bumper started showing wear in about 6 months. The rest of the car was starting to show some signs but still acceptable. Today 13 months and 14 days from the day i wrote the 2K check i had the car completely detailed and the finish could not be restored. When i called Empire Auto Spa it was explained to me that the ceramic protective coating is only expected to last a year. However NOW they offer a lifetime coating and all I would need to do is pay an additional $1300 and it would have a lifetime warranty on the finish. When I asked for a break because that coating was not an option a year ago, dude only dropped $200 bucks. I do not think this company cares about customer satisfaction and I do not recommend anybody buy into their story. read more

My first impression of Empire was very good. Spoke with Connor in search of a local reputable company to install a BlackVue Front and Rear Camera a long with a Valentine V2. He got right back to me and let me know it would be around 5 hours for the install. To this date, with multiple vehicles, I have never had this install take more than 3 1/2 hours. I explained this, Connor agreed, was very nice throughout the conversation, and we planned a day for my visit. I was very pleased to see how the location converted as it was previously a luxury dealership. It was great. The vibe of the team working around you and the positivity in general just felt good. There were a lot of cars which told me business was consistent and almost everyone checks on you every few minutes to make sure you have been helped. I know...how could this possibly be a poor review? I end up asking to meet the owner ,Shawn, an absolute great guy to talk with. We went from a $600 install to a 3k setup. He was never aggressive and really just wanted to learn about me and try to give my car the character. I immediately put 1k on my card as a good faith deposit, of which Shawn was kind enough to state it was unnecessary, however I wanted to show that I wanted to progress ASAP. Up to this moment everything was perfect, When I left, throughout the night I was questioning the look we discussed and more specifically the color of the rotors, so I called Empire the following day to request a rendering in order to have a better idea of the look. The rendering didn't come and so I requested it the following day again. I was sent a rendering of my car however with a completely different body color and calipers with alternate coloring as well. I called to mention this and was told it was an accident and they would send another. I waited around 2-3 days and still hadn't received it. During these days I grew more apart from the idea of the calipers and a few other pieces - especially not being able to see it atop being a bit sour with the poor communication with a company I was about to trust after a 45 minute conversation. To say the least it made me a bit worried but I was till wanting to see the look just in case. I called after those 2-3 days and a rendering was sent over rather quickly and sure enough - I didn't like the entire look and was glad. I ended up going with the exhaust, markers and electronics. Turnaround very quick and I was happy. Connor and I spoke about the 5 hours and he told me that it didn't take 3 hours like I thought but just a bit more. I arrived - the installer showed me that he wasn't able to adhere the front camera due to ceramic tint on the windshield and/or the tape not having time to adhere since it had been there. We agreed it would adhere after some driving. I asked for a receipt to just be emailed where I saw I was charged for the full 5 hours. I called and stated that I was told it was less then I was told no it wasn't. I was given an unfinished project and paid for someone to try and adhere tape for 90 mins give or take. There are other ways to install properly and the cameras were never tested either. Rear camera only shows a corner of the rear as its not centered. I have no idea how I am charged for 5 hours of an unfinished job coming from a company that seems to think outside the box so well. Shawn was out of town that week but everything else came out great. Empire aka Shawn is great to work with, outside the box thinker and just, seems very genuine. However it seems when Shawn is not there - the rules change and so does the quality. An owners worst nightmare but the ultimate realty of my experience and client journey. read more

Empire Auto Spa - You can see this was double stacked rather than installed adjacent. Also the camera does not stay up for even a day. - Auto Detailing Near Me - Longwood, Florida

First class people and service. Very professional installation of PPF on 2024 Corvette.

I trust my vehicles with Empire Auto Spa. They Ceramic coated my 2017 Nissan Maxima Platinum, completely fixed thousands of micro-swirls due to a bad car wash from Bill Ray Nissan. Fast forward to 2021, I bought a BMW 640ix GT. Empire was the first place I scheduled to apply a 5 yr coating along with GlassPerency My wheel was replaced and I called Empire Auto Spa who quickly booked me for a visit and applied ceramic coating to the wheel. Empire has Excellent customer service and will take care of you, so go for it! read more

Empire Auto Spa - Front drivers side BMW - Auto Detailing Near Me - Longwood, Florida

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5 stars I had my truck 2017 Dodge RAM Sport ceramic coated. With the 5 year warranty. I'm very pleased on how it came out. I did the rims inside and out too! Looks absolutely beautiful. They also went through the entire interior of my truck and cleaned and coated all the leather, vinyl, and sprayed a protective water proofing on the carpets. The staff is knowledgeable and polite. A definite 5 star staff. I really appreciate the owner Shawn and his team for taking such good care of my truck. I would highly recommend them to anyone looking to protect your car from the elements and making it shine in the sun everyday! read more

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For a detail of $250 this was a lousy job. I am so disappointed Because I've had details of less than $100 that was 10x better than this one. This will be my first and last time going there. The lady at the front desk was nice but the actual service I paid $267 plus tax was trash!!! read more

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Had a great experience here. Shawn and team took great care of my Tesla Model x. Paint job was better than when I left the dealership. They repaired the road rash on my satin black 22 in rims too. Was like a brand new car when I left. read more

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Recently purchased a new Tesla. My son told me that I needed to protect my investment with a ceramic coating. He recommended Empire due to the fact that they were a premier Feynlab installer. To be honest, I was clueless about any aftermarket paint care or detailing. Both Shawn and Jerry were amazing educating me on the advantages and the process of both PPC & ceramic coating. I did not have to shop anywhere else.I decided on both the PPC and ceramic. In addition, I had the caliper's painted and the windows tinted. The results were far above my expectations. Nothing short of amazing. Also, any of the staff that I dealt with had knowledge and passion and made me feel at ease, Highly recommend read more

I wanted to give a shoutout to Empire Auto Spa here in Central Florida. They did phenomenal work on my model 3 calipers. My performance model 3 is now complete. They did top quality job! For all central florida residents looking for a chrome delete, changing caliper paint to PPF, this is the one stop shop for all car needs. I will be getting more done in the coming months and I look forward to it! 5 Star service and customer experience. Reach out to Shawn at 407.574.8381. read more

Empire Auto Spa - Auto Detailing Near Me - Longwood, Florida

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Had my car ceramic coated inside and out today. It looks AWESOME! Not only did Sean give me a great price, they did it all in one day so I did not have to be without my wheels. VERY happy with the service, price and products they used. I got the 5 year coating. Incredible peace of mind. Sean, the owner, gave a thorough explanation of what they would be doing. Then they went above and beyond! There were 4 other companies I could have chosen. I am so glad I chose Empire. read more

Let me start by saying that I am super picky about my cars! But from the moment I drove in, the feeling of professionalism, cleanliness, and experience, was everywhere. Shawn the owner makes you feel like you are a long time client. When my car was done, it looked even more amazing, then when I drove in to ceramic coat the car, and wheels. If you are a car snob, and love perfection, let Empire Car Spa tend to all your car detailing needs. Drive in from Orange County and Volusia County, for true extraordinary service. If you live in Seminole County, one more reason to be thankful. read more

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Had my vehicle in for light repair for two days after they installed new light that was installed by empire without gasket water gained access inside of vehicle bought it back they could not even purchase a new gasket that is worth 10 dollars they reinstated the old light and did not check to see if it worked spoke with jerry he mentioned he was aware but no one mentioned it letting me leave with a defective old light.For the amount of money spent you would think a 65 dollar light they would just purchase a new one I gues customer satisfaction does not mean anything to them so be aware it's not about the money but come on two day in the shop they still could not get it right!!!!!! read more

Got a ceramic coat put on my 2018 Raptor. Very happy with the work that was done and staff.

Awesome experience, had my brand new Corvette paint corrected, protective coating and ceramic coating installed here. This is a very professional shop with passionate artist work here. Everyone one treats your vehicle as thier own. When you get your vehicle done here, the relationship is just beginning. You become a part of a unique family. Thank you Empire!!! read more

Working with these guys when I wanted a PPF and ceramic coating was nothing short of an amazing experience. The entire team is very trustworthy, friendly, accommodating, professional and skilled From the initial consult to the PPF and ceramic coating completion, Shawn and the rest were absolute professionals and very detail oriented about the work they did. Brought my Model 3 in thinking it already popped, but after their work with the paint correction, PPF bumper install and the ceramic coating application, it looked like a work of master artists. The car shines and just felt like a new car again. The PPF product they use has kept my bumper safe from the rocks I've had hit my car on the 528 and the ceramic coating just makes the car shine beautifully and easy to clean I can't recommend the team at Empire enough, they have the knowledge and skills to tackle any vehicle to make it showroom quality. I will definitely be using them again for more work on my Model 3. read more

I brought n my 2017 Toyota Tacoma. I keep the truck relatively clean but because I will likely drive this truck until the wheels fall off I wanted a quality detail. Empire did not disappoint. I went in one afternoon for a consultation and they went over my options in great detail and what would be the best for my vehicle considering the age and condition. I opted for the 3 year polish and coating. Dropped the truck off at 0830 the next morning and picked it up at 1730. When I saw it it looked showroom new. The metallic gray had an amazingly deep shine. I had some light scratches on 2 of the doors and they were now basically gone. The inside was immaculate with every inch being clean and conditioned. The staff was extremely knowledgeable and professional. When I picked the truck up one of the detail techs went over in great detail on how to wash and take care of truck now that it has the coating. I would definitely recommend Empire if you want to keep you're auto investment in mint condition. Oh and getting to meet and hang out with Sampson the Gynormous S. African Mastiff was an added bonus. read more

I bought my vehicle in for window tinting. The Shawn and Dottie were very friendly and helpful. Shawn explained all the options and recommendations. When complete, he went over how to maintain the tint. The car windows look great. read more

I just wanted to share my experience with Empire Auto Spa. I called them to do some wrap work for me on my F150 (Black out the chrome). Upon finishing our conversation they required a little more then 1/2 the money up front 695.50. Upon talking with them further they said that the door handles and mirror caps could be an issue (durability wise) so I told them that I decided not to go forward with the rest of the wrap and to just refund me the money they took up front. It has now been four days and they still have not refunded me the money and they have done zero work for me. I have called them four different times and STILL NO REFUND. They were damn quick to pull the money from my account though, if this is how they do business I am thankful that I didn't have them do any work on my vehicle. It has now been over a month with no refund and they just stole the money that they took from my credit card. This business is owned by thieves , I have had to get my credit card company involved with an investigation as well as the BBB. Let me reiterate They HAVE NEVER EVEN DONE ONE THING ON MY VEHICLE AND THE STOLE OVER 600.00 DOLLARS WITH ZERO WORK PERFORMED. Never gives these guys any of your card information they will not refund you they will take your money! I can't understand how this company with terrible integrity is still in business?? Completely unprofessional and untrustworthy place. Buyers beware!!! read more

they are really lousy.they promise you something and they don't follow through.ruben the person who cleaned my car said he would come back and do a better job.that he should have cleaned outside because the lights better. but he didn't fix the problems.the windows were dirty. my husband had eye surgery around the time he cleaned the car.he personally told my husband he would come back to detail the car better if he wasn't happy.and he wasn't.but ruben never vame back to fix the problem.it cost us $500.00. now that's a lot to be unsatisfied...they got mad because i was putting up my reviews.told me i can't do 5hat because it's form of harassment. now how can that be.if i'm writing my honest review regarding a place of business..........beware stay safe read more