if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

This auto shop is the BEST of the BEST... The whole staff is extremely knowledgeable and will…read moretroubleshoot and fix any issues with your car. I've been to other shops around Richmond and none compare, value and quality wise. Victor and his crew are the reason my car is still running, and they've told me everything to watch out for.

Great service. Called to get my mini inspected same day and was in and out within 30 minutes even…read morewith people in front of me. Inspection was smoothest I've dealt with. 10/10 recommended!

This is a family owned business. The original owner, Raymond Scott, passed away in 2010, after…read moremany many years of automobile repair for everyone in Shockoe Bottom. Lewis Scott, his son is the owner now, and learned his trade having grown up repairing cars and trucks , etc. along with his three brothers. These people are fairly priced, they do excellent work that you can count on. Call ahead always. Because they are so busy! Also while visiting there, you will notice that this is a 100+ year old building, that was a stable in the early 1900's. The brick walls still have the partitions that show where each stall was. I know this family very well, because I am Lewis's older sister. You can trust my family to treat you right. ~Peggy Scott Edwards

Stopped by early to get a state inspection. The guy was friendly and quick. Even with a few ahead…read moreof me, I was in and out in 30 mins. Definitely recommend this place for state inspections.

This Pep Boys is very close to the neighborhood I grew up in, so I've been coming here for years…read more They have a great selection of auto care products.. cleaning supplies, air fresheners, car accessories (even a small audio section), essential fluids, parts, and tools.. It's a chain so if you've been to one, it's pretty much consistent for all stores as far as the retail portion is concerned. I want to highlight the auto service in this review. I come here for oil changes all the time. Sign up for their rewards program and they'll send you coupons in the mail. Typically my family and I pay about $20-$25 for an oil change. They're fast too! I drop my car off around 8, when they open up. And typically they're done in 30mins to an hour. On my last visit I saw advertisements for 30mins or less oil changes when you schedule an appointment. As far as other maintenance and repairs to my car, I usually handle them with my pops or have a family mechanic make a repair. This isn't a knock against their service quality, because over the years my family and I have had a few repairs handled by this Pep Boys. Those experiences were all pretty good and we wouldn't hesitate to return. It's just typically we opt to forgo the labor and service markup of a chain auto repair shop and save some money.

Made an appointment for an alignment online for 4 only to be called to say the tech leaves at 4 and…read moreto make an appointment for the next day. I made an appointment for the next day at 1:00. I get to the appointment and was told that the tech has two car appointments for 1. Then was told that he goes to lunch at 1 and to come back after 2. . Which was an inconvenience for me because I have to pick up my son from school and he still had to do work on the other car. Why let people make appointments if they can't be honored. I know I will not try a 3rd time and will take my money elsewhere.

I got my car inspected at Turner's and had a very positive experience. It was quick, affordable,…read moreand they gave me everything I needed. The waiting area was very pleasant as well. Couldn't recommend more!

Scam pricing. They'll charge you an exorbitant amount for the nonsense diagnostics at $80 even when…read moreyou know exactly what's wrong with it. Stay away from this unprofessional predatory business. They are also insanely overpriced for their quote.

Hello folks, I go to Lloyd's Auto tire in Sandston Williamsburg Road they're friendly. They're…read morehonest great service and they do well with my 2010 Toyota Corolla and my wife's 2021 Toyota Corolla I Think I'm not really sure but anyways I go there you're make an appointment they treat you first come first serve all is good and I wish them well in the futures to come keep it in the family and you're doing all right thank you again

Excellent service from Lloyd's. Got two new tires for well less than expected. Friendly & efficient…read morefront desk attendant

Longtime customer of Firestone. The coupons, the savings. Firestone is my go to. Then you have…read morethe excellent customer service presented by Sam. Sam greeted every customer & multitasking and handling the business. I wished the other locations followed Sam's etiquette. Thanks to Sam!

Everyone should be cautious when selecting this location they aren't reliable they cause issues not…read morepresent when they charge for "diagnostics" but you will have a different issue once you leave and they refuse to acknowledge their fault imagine getting an oil change and them not tightening your oil pan or checking your tires and your tire pressure system is out of whack or having a road hazard warranty and a district manager tell them not to address it. Crazy right! They are the worst and if you have an emergency bypass firestone as it'll cost you more once they cause more issues. They won't even respond to the Better Business Bureau which speaks volumes to the type of business they run. BEWARE FIRESTONE 4401 Williamsburg Rd.