As a single person in the city with little vehicle knowledge, getting car work done is always something I always dread. So when a maintenance light came on in my car, I was not looking forward to going into a shop. My friend who has worked in auto shops recommended Edward's which is why I visited them today and I'm glad I did. The waiting room doesn't have a lot of fluff & it's a smaller operation but they do a good job. It took a while for my vehicle to get looked at because I didn't have an appointment, but that's on me. When they did look at my sedan, they were honest about what needed to be done & even offered to top off my oil for me. The staff were all kind & friendly as well. A very good experience, I will trust them with my car again. read more

My first time using Edwards and they are the absolute best. Old school, honest, excellent customer service. They have a new customer in me. Really appreciate their help and services. read more

These people are the worst kept my car for a week replaced a piece that was never broken and padded the price of the part 4 times it's cost the part was 40 dollars they charge me 298 dollars the job took 20 minutes to remove the part at a new shop and put back the original part that worked fine they charged me 198 dollars in Labor. Crookes theifs if you trust them rude unprofessional people you will be ripped off The original owners died year's ago and these vampires are using his old reputation to pray on anyone in destress beware read more

Absolute five-star experience. Brittany was awesome. I was visiting from out of town and needed to get a Virginia inspection done on my car. She was able to fit me in without much of a wait. Everybody was very communicative throughout the day. When they called to let me know that I would need to get a new tire to pass the inspection, they provided me with two options, and two prices, which I thought was great. It's not a fancy chain. It's a mom and pop type joint that's been around a long time, and it's showing it's age. What it lacks in polish, it makes up for with hospitality. In the space of an afternoon, they had me in and out and rolling along. I highly recommend this shop! PS they have a shop cat and that is awesome. read more

Edwards Auto Care - Exterior view. - Auto Repair Near Me - Richmond, Virginia

Very honest--made a same day appointment for a state inspection and also had them inspect a car for my daughter. I was not upcharged for anything at all--walked out very happy! read more

Following a quick and easy state inspection, my car was ready to go-- but while driving out of town the following day, my engine overheated, and I had to make an emergency pull over! Even though it wasn't part of the state inspection, the guys at Edward's had me come in, ran some tests, and had me back on the road safely later that day. The clarity and especially the kindness were a balm for a really dire time for me. Come here if, like me, you get nervous and intimidated by car repair stuff when it comes time to lay money down. These good old boys will set your mind at ease. read more

I have been using Edward's Auto Care services for over 20 years! It's a family owned business run by Dwayne and Daryl; brothers and sons of the original owner. I've probably had over 40 cars through their shop over 2 decades. I once bought cars through auction; had them fix anything they needed and re-sold them. They're really great and honest people. Very friendly and I've seen them help stranded people with their car even after closing hours! David is the master mechanic; he's been there for the whole 20 years and there's nothing he can't fix! David does it all! From changing an engine and transmission to installing a new stereo system! I highly recommend Edwards Auto care for all your car needs! read more

Edwards Auto Care is incredible! They consistently keep my old car running, are caring and kind, and do it all for a very great price! They really seem to treat their customers like their family. My car is an old Jaguar with almost 250,000 miles, and I imagine that a lot of repair shops would charge me more just because of the brand. But Edwards consistently gives me a great price. And as a young student in graduate school, that is incredibly helpful! Also, they itemize their bills, so you can see how much you were charged for the part and for labor, which is very helpful with transparency. So if you're looking for a car shop in Richmond, I highly recommend Edwards! read more

I don't usually leave Yelp reviews, but I recommend this business so highly, I had to pass it on. They are the nicest, friendliest people, and will work hard to find the cheapest solution for your car. Best auto care in richmond! read more

This review is way overdue but what great mechanics! I had some brake issues on my 98 Durango, along with other things. They fixed my truck and the pricing was extremely reasonable!! I highly recommend them for any of your auto service needs!! read more

They've worked on our cars multiple times and always do an excellent job, treat us with respect, and clearly work really hard to do their best by us. read more

Edward's Auto Care has to be the most honest, friendliest and all around best garage in RVA! I took my 2000 Wrangler 4.0 in because of coolant leaking and horrible shaking while braking and a very unstable ride. Once they told me what was wrong I thought I was looking at $900 or more based on another garage that performed coolant leak work almost a year to the day ago. They told me I had a bad water pump causing the leaking and then a shot stabilizer on the front causing the shaking. Total price to repair those two things plus an inspection sticker...........$444.17!!! I couldn't believe it. I asked them while they had it to go ahead and look it over for anything they would recommend replacing. You tell another garage that and they would have a field day. Not Edward's!!! I was told everything was in good shape. I've definitely found my garage of choice and will be recommending Edward's Auto Care to all my friends and anyone asking. The problem last year: I had a coolant leak almost a year to the day and had it at another Richmond garage which charged me almost $700 just to replace a drain plug on the engine block for draining coolant, a new serpentine belt and an inspection sticker. Total rip off! If you want to know the other garage send me a message. read more

I took my car here based on these great yelp reviews, excited to finally have a good mechanic. I have never posted a bad yelp review before but this was the Worst service I've ever had at an auto shop. Dropped my car off here ONE AND A HALF MONTHS ago and they can't even answer my phone calls. Have called them multiple times a day and nothing. Here I am trying to take what's left of my car and some guy says he'd meet me in the office another guy says they haven't even touched my car yet. I waited for him to "meet me at the office" for 30 minutes before leaving. Left my name and number on the desk for them to call me back--two hours later and still nothing. Still no car;They've basically been dodging my calls and questions for a month and a half-- Starting to think something really sketchy is going on. read more

Fair, honest, and high quality auto care at a reasonable price. Great customer service! Repairs to my car were completed in a very timely manner, and they also addressed additional concerns about my vehicle that I brought up upon dropping it off. A smaller shop but super convenient location to The Fan/Museum District/Scott's Addition. read more

Amazing service and excellent, honest customer care. Can't recommend these guys enough! So nice and warm to communicate with.

I had some of the best customer service I have ever received when I took my my car to Edward's. After calling around to other auto shops and getting sky-rocket prices, being rushed off the phone, and having zero sympathy. Edward's answered the phone and made me feel as if my car troubles were the most important car troubles of the day! My power searing pump went out in my 1999 Grand Am. They gave me updates on my car throughout the day, assured me not to stress and gave me the best price in town! I recommend Edward's to YOU, no matter your problem they will take great care of you! You won't be disappointed. read more

Great honest service. My daughter is at UR and had an electrical issue with her car. We're from Fredericksburg and saw the reviews for this place. They checked it out completely and were very professional. Will use them again if we need to for our richmond fix. read more

Amazing service. Friendly people. Fair prices. Got my ac fixed here and now it works great

I have used the services of Edwards' Auto care for over 35 years. They have never let me down. They do great work at a very reasonable price and stand by their work. I have nothing but gratitude for all they've done for me over the years. Even when stranded, they came to my rescue. They're like family; they care about you and your car. Very down to earth folks who I've seen help others even outside of business hours. read more

It's a little bit sketchy, but they really are the nicest people! I was able to drop my car off Friday night for an inspection and they called me Saturday around 12 saying it was done. My car passed, they didn't try to up sell me on anything. Will be back! read more

‼‼BEWARE: My parents recently took their BMW to this place. I guess this location used to be Twin Star who specialized in BMW and SAAB. Anyway, the car needed a few things done but the guy they spoke with said it wouldn't be a problem. They dropped it on a Wednesday. Never received any calls. They called were told the shop was waiting on a pump. They finally go in on Friday, just see what's up. They see the car sitting there, go in. Long story short, the car sat there for 3 days and nothing got done. Rightfully so, my parents are upset, so the dude rips up the ticket and tells them to leave. My Mom leaves in the car, only to notice they CRACKED her windshield!! She turns around and goes back in and asked about it. They called my mother a liar and asked her to leave. This place is horrible!! Totally disrespectful to my parents!! I will tell everyone I know this story. My parents tried reporting to the BBB but of course they aren't part of the BBB. Ridiculous!! read more

Good, honest, quick, inexpensive. Replaced O2 sensor for $94 labor. I supplied part. Toyota wanted $540. My entire bill was about $170. They boxed the used part and left it on my floor so I'd know they did the work. Old school. FYI no waiting area, but near a few food places in Scott's Addition. read more

Edward's is the absolute best. I'm fairly decent at working on cars myself but had a problem I couldn't figure out. Not only did they diagnose it pretty quickly, they also did rigorous checks to make sure they were right before putting me through a costly replacement. They were honest with me and straight forward from the beginning and then, when picking up my vehicle, it turned out they were able to do the repair for half the cost they quoted me! They did a good job at a more than fair price. I'm a customer for life. read more

Great experience - if I could give them 6 starts I would! As a young female I am often hesitant to try new auto shops, but looking back that worry was for nothing. I went in for a broken actuator and A/C problem. They were the only shop around who could fit me in the next day, and were very obliging. A few hours later I picked up my car and paid a very reasonable price. When I got home I discovered there was still an issue with my A/C, so I called Darrell (a sweetheart!) and he told me to come right back and they'd have a look at it. While I was in the office waiting for it to get fixed, they called for a part, it was delivered, and fixed the problem within 20 minutes. AND they didn't charge me for the second visit. Very friendly atmosphere, affordable, and efficient. If I lived in Richmond I wouldn't go anywhere else! Great job guys! read more

Fast, friendly and cost efficient. Highly recommend these guys for anything. I came in late one afternoon and it was done a couple hours after they opened. Even without an appointment. read more

I took my car in to get the catalytic converter check. They have my car for 4 weeks and after 10 phone calls no status or update. I had to end up picking up the vehicle just as it was still in disrepair. I can't say why there was no update I can't say they were rude but I can say they did not show any concern or consideration for the service or lack thereof. read more

If you're a woman or otherwise read as AFAB, they'll lie to you and try to scam you into paying much more than you should. I went in for a routine oil change and they charged me $70 because my car could "only take nice synthetic oil" when it was able take the cheapest oil, and should've only cost $10-20. I will definitely NEVER be coming back here. read more

After calling around Richmond (at least 10 places) to get the best rate to tow my car, Edwards was the cheapest. When the tow truck driver arrived (after less than 1 hr) he was extremely friendly, professional, and skilled at getting my parallel parked car out of a difficult spot. I highly recommend Edwards for towing in Richmond. read more

These guys are awesome! Called them for urgent care repair and they got me in instantly. Since then, I have been back for more repairs and the experience was just as great. Darryl has excellent customer service and the mechanics know their stuff! Fast, friendly, honest, and knowledgable service. My new car repair shop :) Thank you! read more

Taken my cars a there a few times and they always seem to be fairly priced. Never had a problem with the service and they are always friendly. Only problem I've had is that they stopped doing air conditioning work after they had previously told me they would fix it for me. But they referred me to another good place down the road. read more

Fast, friendly, professional. A friend recommended Edward's to me and I am glad they did. I called around to compare prices and they were the cheapest (by a lot). They will definitely be my go to place from now on. read more

Lousy staff and service. A mechanic should be someone you can trust and these guys are the opposite. Their tiny office is pure secondhand smoke inhalation, so I don't recommend going here if you have children or are effected by such things. read more

Needed alternator replaced, alternator pully, serpentine belt, oil change & inspection. The called to let me know th epully was fine , did not need replacing. WHAT auto care is that honest? Great price, great work and HONEST!! My auto mechanics for life. read more

My sister and I were in town for an event and had a leaking radiator hose. We patched it long enough to get to a parts place to buy supplies, hoping it was an easy patch to get us home. No such luck. The guys at the Advance Auto Parts up the street from this garage made a few calls for us and arranged for Abe and Duane to fit us in before closing up for the night. We arrived with a newly purchased replacement hose and in about 20 minutes they were able to get the hose swapped out and the car's running great. The willingness to help on such short notice, the kindness on the part of the staff combined with the more than fair price absolutely earns Edwards Auto Care five stars from us. read more

After having this shop repair my cars over 15 plus years, they screwed me. It took 2 weeks to diagnose a cracked head. After receiving the car back after almost 3 wks, the check engine light came on 2 days (4 error codes)later and the car would not rev over 3000 rpms. All this after I paid almost $1500 for a repair. The check sure did clear quickly. I returned it demanding it be looked at today. To them expediency is not important. I returned and they had done nothing. The excuse was "Oh, I thought you wanted it looked at tomorrow". They have lost a long term loyal customer read more