[[HIGHLIGHT]]I got my car inspected at Turner's and had a very positive experience.[[ENDHIGHLIGHT]] It was quick, affordable, and they gave me everything I needed. The waiting area was very pleasant as well. Couldn't recommend more! read more

Scam pricing. They'll charge you an exorbitant amount for the nonsense diagnostics at $80 even when you know exactly what's wrong with it. Stay away from this unprofessional predatory business. They are also insanely overpriced for their quote. read more

went there to get a belt changed. they told me they put on the belt and that it needs engine repair for 4-5k. i said no and when i got the car back the belt wasnt even on it. [[HIGHLIGHT]]i called and asked if they even put it on, and they said they put it on but took it off later. when i asked why, they had no good reason and got rude and angry with me over the phone.[[ENDHIGHLIGHT]] according to my photos i took before dropping it off, looks like they didnt touch a single thing related to the belt, didnt even touch the screws. so they lied about putting the belt on, tried to say i needed an engine repair/swap, and then charged me $165 for doing nothing. i went to another shop and said its probably just a belt issue or AC issue, but if they were to do an engine swap or repair it wouldnt be over 2k anyway. theyll boldface lie to your face and get angry when caught in the act, avoid at all costs read more

I took my car last Friday to get the state inspection done and they damaged the top part of my car, told me it was like that when I dropped it off then once he saw it was on camera, took a mallet and tried to fix it. [[HIGHLIGHT]]He spoke to me like I had no clue what was going on and I really felt like it was because I was a woman and wasn't supposed to know any better.[[ENDHIGHLIGHT]] So now I can't open my hood all the way. read more

Turner's Auto Service - How do you do this during a routine inspection? Then beats on it with a mallet trying to "fix" it. - Oil Change Stations Near Me - Richmond, Virginia

Their top priority, recommended service for my car was not even needed for my car, and they quoted me an astronomical price for it. They told me there was a problem where there was no problem. I declined the work, and as I was checking out, I was still charged for diagnostics, which was also high. I went to another reputable company that I normally use, they confirmed Turner's diagnostics were bunk. I'm back on the road with a solution that cost me 1/6 of what Turner's wanted to charge me. [[HIGHLIGHT]]On top of that, they took my appointment which was at the beginning on the day and did not communicate with me in the work day.[[ENDHIGHLIGHT]] I had to call them, and then, they had not event completed the basic diagnostics. [[HIGHLIGHT]]I don't think they were actually prepared to take my appointment that I made through their system.[[ENDHIGHLIGHT]] read more

Do not go to this shop for engine replacement. If I could have given it a negative star review I would have. After almost $5,000 on a replacement engine which they did such a horrible job not just the workmanship but they also voided the warranty on my engine. They failed to perform the required work that was listed on the paperwork in order to keep the warranty on the engine. Had nothing but problem after problem for months on end. No one there could figure out what was going on and they could not fix it. They just kept charging us visit after visit sensor after censor because all they did was run codes. During one of the many visits we found out that this was their very first Volvo that they had ever worked on. They should have denied taking this job since they had no clue what to do. But no they saw the dollar signs and got greedy and now I have a vehicle that is useless and a total loss. Besides the 5000 for the engine replacement the value of the vehicle itself is gone so I've lost over $10,000. [[HIGHLIGHT]]When we demanded a response no one has even bothered to return a phone call or reply to our demand letter.[[ENDHIGHLIGHT]] Therefore I am now posting the reviews on every platform I can get to in addition to local news, the better Business bureau and other consumer protection agencies in addition to of course the lawsuit. Since nobody wants to respond they'll have to answer in court. The shop that assessed our vehicle said that he didn't even know where to start because of how ridiculously bad of a job they did on the install. read more

Conveniently located to I-95. I've been on the road and have gotten really tired of of seeing the change oil light. They weren't far from our overnight stay so I drove over. Very friendly and well staffed on that Saturday morning. They took care of my car and were genuinely friendly. Wish I lived closer because they would become my go-to place for an oil change. Best wishes for success.... read more

Great service! Very fair prices. Came in for a leaky tire and a car inspection and both went great.

Great service. Friendly and knowledgeable. I believe they are fair and reasonable. I'll be using them for all my automotive care

I was having issues with screeching brakes (embarrassing) and knew I needed to get my car in somewhere fast. A quick search on Yelp led me to Turner's! Jonathan and his team were quick to diagnose my issue and provide a solution. I wasn't given the run around and the issue turned out to be exactly what I expected it to be. Everyone was super friendly and helpful. Being a female, it can be intimidating going into these auto shops not knowing if someone will actually help you or try to scam you. I am so glad Turner's is an honest shop with honest prices! Extra points for them being a small family owned business. I look forward to working with them in the future. read more

Probably the only place in the city I trust with my car! All of the guys who work there are awesome and will always be honest about your vehicle. Couldn't recommend this place enough! read more

Austin and Joe are the BEST! I was on a road trip and my driver side windshield wiper broke (the arm, not the blade - and yes, it was raining) they made space for me and worked hard to get me quickly and safely back on the road. Cannot possibly say enough good things about them. Thank you, Austin and Joe! read more

This shop has the best customer service . The team is professional and friendly . I came in for my state inspection and they were quick and efficient. This will be my go to place for anything that comes up with my car. Joe answered the questions that I had about my car and was super helpful. This is my new shop and I will tell everyone I know about it ! read more

Turner's is a great place to take your car. The staff is friendly, knowledgeable and willing to go above and beyond to meet your needs. I highly recommend them for all your automotive needs. You will not be disappointed. read more

BEST MECHANIC IN RVA!!! WOW I haven't had too many good experiences with mechanics so I spent a lot of time looking for one and this was by far the best decision I have ever made when it comes to my cars. They are extremely honest and fast and I can't say enough good things about them. Please if you have any car problem at all come here!!!!! I wish I could give them more stars because they really exceeded my expectations! I don't write too many reviews but I really feel like people should know about this place. I wish them the best and will come back if anything happens to my cars again read more

Turner's Auto Service offers affordable, efficient, friendly, and professional services. We stopped by for an oil change with our pup and they are also dog friendly :) Also loved being able to support a locally owned family business! read more

Turner's Auto Service - Relaxing while oil gets changed - Oil Change Stations Near Me - Richmond, Virginia

My vehicle's engine light came on when I was in route back to Alabama and I could not get an appointment at the dealership. I looked on Yelp, read the reviews, made a petition to God, and Turner's Auto Service seemed like a good fit. I drove over and was greeted by Joe who was a very nice and personable young man. He asked how he could he could help and I explained my situation. He gave me the best and worse scenario and within a half hour my car was being looked at by Austin. Austin returned and gave me an update and reassured me that I could make it home but also gave me instructions of what I may need to do should I have any additional difficulties. All in all, my experience was great. read more

Just called and they said they might be a lil wait but 5 hours ona oil change!!! And I can't drive up the street to get something to eat or I'll lose my spot. When they got hella cars infront of it. Really disappointed in their communication and they don't rven have enough empathy to let you go take your car WHICH. They don't need rn for some food read more

Very good at sourcing parts! I didn't have to wait 5 days for the dealer and saved $200 read more

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I have been getting car inspections for about 25 years. I have never failed inspection because my lights needed cleaning. I guess they needed extra money so they got it from me. Didn't appreciate the guy had me standing there waiting to pay for my vehicle while he talked on the phone. I know another lady they took advantage of. They took her for hundreds of dollars and her car still wasn't running like it should. She had to find someone else to fix her car. read more

I needed to get my vehicle serviced and was under a tight time frame. They took care of my vehicle and exceeded my expectations in regards to quality and timing. I highly recommend them and will definitely be back. read more

I'm looking for a new shop to bring my car. Being a woman, I brought a guy pal along to see if they were trying to gouge me. They are definitely not! I previously learned a lot from the old shop so I figured I could handle myself well. I called the morning of and they fit me in! I will definitely be back to get quotes on other work that my car needs. It's a family owned shop and their work has a 48 month nationwide warranty! I will be back! read more

Clean, fast, honest. I went in with an undiagnosed problem. I was greeted by a friendly guy and the mechanics looked professional. I got the call a couple of hours later. The problem turned out to be very minor and the cost was under $50. I will go there again and couldn't recommend this place more. read more

I began taking my vehicles to TAS in 2019, and they've earned my business ever since. Everything from oil changes to tires to a check-engine light to a broken fuel line, they've taken great care of our vehicles. TAS has also given us honest feedback when we've gone to them for a "second opinion" on services that other shops proposed, saving us a lot of money for unnecessary work. A great local, family-owned business! read more