I had an issue with a head unit installation and initially brought my vehicle to a different shop…read morefor the install. The shop was unable to complete the installation service and basically told me it could not be done. I decided to get a second opinion and try Stereo Fi Electronics. Luis had the unit installed and working properly in about 1 hour. I highly recommend this shop. Thank you Luis! Great experience!

Luis went above and beyond to make sure that not only was I happy, but that my car looked good…read more When a problem emerged with the backup camera, he double and triple checked his work - but it appears the issue is with the camera, not anything he did. So I've got a replacement camera on the way. I'd certainly take my car back to Luis for any sort of work I might need done on it.

Most knowledgeable in the state ! Took my Porsche there had it fix very quickly and most affordable…read morein the state ! Very impressed showroom not fancy but great service!

Kenston, Niki and the rest of the crew are top-notch and the business! They put in my car alarm and…read moreinstalled some lights and the work was done very well. I recommend them for all your car stereo systems and everything else they sell.

Great spot. Would definitely recommend. Not sure what snowflakes are talking about with rude…read moreservice. All the workers including the lady who runs it were great.

I've been back and forth with this alarm company and my mechanic for several months. After…read moreinstalling the alarm system with this company, my vehicle continuously had battery issues. We've continuously expressed the issue with the alarm company, and they'd continuously point the finger to the mechanic and company of where we bought the vehicle. We bought this car in perfect condition, straight off the lot (GMC 2015 SAVANA VAN). Though we procceded to go to the mechanic and have the battery changed two times before we realized that the mechanic obviously wasn't the issue. Again, we expressed the issue with the company & still they said it was the mechanics fault and again... We brought the car back to the mechanic & they told us that it was the alarm company that did a lousy job & therefore that was the reason the battery kept dying. Tired of the constant back and forth and money going down the drain, we removed the alarm system and changed the battery one last time. After the alarm system was finally removed and the new battery was installed, we stopped having issues that we were having before hand (shutting down randomly, needing to be jump started, etc) with the car. It's been several months now talking to Jodi and her employees with no help on coming to a conclusion with what should be done from here foward. I am constantly driving back and forth from East Hartford to West Hartford to Jodi's & the mechanic in Berlin CT. I don't have the time, energy, or money to continuously waste. 7/11/2023, I went to the mechanic and had them write up an evaluation on the car and the work that he's done on it (including the issue with the alarm system). I also called Jodi right after, where I expressed my concerns with the first person who picked up, Anthony. I originally asked for a manager or supervisor, but Anthony said she "was talking another call" and that he "could handle whatever it was that I needed". After hearing about the situation, Anthony offered a reinstallation but we expressed that we weren't really comfortable with reinstalling because of all the issues we've had to deal with when working with this company but we would like to request a refund & would be able to provide information on behalf of the mechanic expressing their concerns and how the alarm system company is at fault. Anthony then put me on hold, and transfer me to Jodi, the owner. Jodi, did not introduce her self but instead started off saying, " we've already talked about this. I've already told you that it's the mechanic fault, and if that mechanic can't fix it then you should go to a different mechanic". I've then expressed to her that she is now speaking to a different person, so reinterate herself. (This back and forth issue has been happening with my mother & father, who are foreigners that are not very fluent in english and Jodi, the owner. ). Throughout the conversation with Jodi, I get absolutely nothing out of the conversation.. No help, nothing. Just extreme disrespect and bad customer service. Me and Jodi, begin aguring, she continuously says that it's the mechanic fault and does not wanna have a conversation. Just wants to let her statement be known and that's that, nothing more. I told her that I no longer have time to keep going back and forth and driving back and forth. She didn't even introduce herself, I don't have any clue who i'm talking to and when I expressed that.. She says, " I don't either, who are you? you don't even sound like the same person I was talking to before" there's much more but unfortunately there's a character limit. We will no longer work with Jodi and her scam of a company. She is horrible, and extremely unprofessional and I suggest those of you who think of going to her to go elsewhere, to people who will value your concerns and issues. People who who won't waste your time, energy, money or take advantage of you & who will be mindful of their mistakes and take responsibility for it. Instead of being disrespectful, unprofessional and consistently pointing fingers at others.

I was referred to this shop when my regular shop couldn't fix my remote starter. I called Paul (the…read moreowner?) and over the phone he told me the most likely cause was the battery on the remote. He even walked me through how to open the remote to change the battery! The battery only cost $6 so it was nice that he told me to try that instead of asking me to come in and charge me. The battery didn't fix the problem though so he told me to bring the car in. He did a small fix first and asked me to return if it started not working again and he could replace the antenna and wire. I appreciated that the shop isn't just out to make a buck. They really tried to fix my problem instead of just jumping to replace everything. I would definitely return to this shop and would recommend it to anyone.

I have done business with Paul (owner) for many years on better than a dozen vehicles. whatever i…read morego to him for remote starters, stereos and tint; it is always done perfectly and on time!

Simple tint job. First time the finished product had small bubbles and scratches in both windows…read more Agreed to redo it no issues after explaining to me it couldn't be perfect. Second time one side is perfect the other side has the same exact scratches the first job did. It's from the tool they use. Fool me once shame on you...fool me twice shame on me. I'm not going back even after this place came recommended from someone I trust.

As I'm sure like 90% of people here have, my experience with all things commercial auto has been…read morepretty crappy. But honestly tint world was amazing. Gregory (the owner? I think?) was phenomenal and super friendly and informative without being over the top and trying to sell you one million different things. The vibe inside was great and there was a really cute dog there which would've gotten this place a 6/5 but I think the dog was super shy so I didn't get to pet him too much lol. But I got basically same day service and they got both windows, rear windshield, and the corner port glass all done in like an hour. I will say it was a little on the pricier side? Maybe I'm just poor but the middle option was twice as expensive as the cheapest one (I got the middle option because it was recommended and they let me see the difference firsthand). But the same store in Pittsburgh was charging me $100 more than this place did so as far as I'm concerned I definitely got what I paid for. Plus I got lifetime warranty Great service! Would definitely come here again if I have anything else they can do for me

There need to be some SERIOUS CHANGES made to the Hartford location. I took my vehicle there to get…read morethe front tinted. When I drove off, I noticed that my window had obvious smearing. I brought it to the so-called manager and he instructed me to wait 3 days. So I waited and returned on the 3rd day, but the so-called manager wasn't there but the little weed smoker that initially performed the work was there. I told him that my windshield looks worse than it did when I brought it in. The little weed smoker indicated that he will clean the window since it's dry, but after leaving a STRONG ODOR of Marijuana in my car, and leaving window cleaner on my passenger side floor My window were still messed up. Little weed smoker told me to bring my car back when the other guy is here! The bottom line is the place at 2814 Main st. Hartford should be PERMANENTLY CLOSED, or it should be replaced with adults with a professional work ethic, and with people that will value their customers. If you feel the need to smoke Marijuana around paying customers, I recommend opening a shop in your backyard and NOT in public! Respectfully

Unprofessional came in a day before they said when I come in they'll get me straight away, they…read moredidn't they had me sitting down waiting for an hour and my car wasn't even pulled in yet then tried to up the charge he said from yesterday just a complete waste of time and unprofessional

I was looking for someone to handle a simple dash cam install on a new car…read more I called to discuss and was told I could come down now 5:00- pm as they are open late and could take a look and work out a price, so I drove through rush hour traffic to go there. Got there, parked went in and waited, everyone was in the back, the shop area, one of the guys saw me and told another guy, they were working on or playing with a sound system, there was a little kid on a shop chair or cart rolling around while others were cranking up some music very loud on a system. I figured, give them a few minutes someone will come out to the lobby/entrance and ask me what's up, except nobody ever came. They left me standing there without acknowledging me or saying they would be right out or anything. I waited a few minutes and left, I figured they either didn't want my business or just didn't like the look of me for some reason, so I left, found another shop to do the work. At the very least someone should have either motioned to me that they see me and will be with me in a minute or come to the front to tell me, hey we see you, give me a few minutes to finish up and we will have a look at your car or something, but to just ignore me wasn't going to work for me. People that disrespect their potential customers don't have good business skills and I really don't want to get involved with someone learning their way, I need a pro. We have several vehicles that need installs and a fleet of work vans so I can't waste my time with amateurs. Buyer beware, if you don't mind unprofessionalism and waiting while being ignored as if your time is worthless or being treated like they are doing you a favor to acknowledge you then this is your shop.

I had an old dash cam and it died. I called Diamond Audio city and spoke to donald. He said if I…read morecould come in right away. I did and he checked out my cam it was dead. He asked me several questions and let me choose the next gen in cams. He got one right away the next day and called me to make an appointment. He got it installed in about an hour taught me how to get the app on my phone and how to use it. I would highly recomond him and his partner. They also do car stereo and they do great work on that also.

The owner Dan is extremely rude! I will never go here again! Save your time and avoid this place …read more I purchased a one way car starter and also I purchased tints for my two front windows. I never received a receipt. I went to the store and was told i would have one emailed to me and I never got one. So I called the store today and the man on the phone said your computer was just fixed and that it would be sent to me. Such a hassle to finally get a receipt. If I could give this place no stars I would !Unprofessional is to say the least! I went here to get tints for my front Windows and a car starter installed. I called this place because I found a Groupon online. I was told to not buy the Groupon and to Come into the shop and I will get a better price. ( because Groupon takes a percentage)

Pricing was not what I expected despite reading all the fine print. Came here June 22 for the…read moreGroupon deal ($127 for 5 windows at 30% tint). After reading all the fine print, I concluded that I would only be charged for the two quarter panels on my car (+$40 for both quarter windows) and I confirmed this in person as well. With pricing set straight I left my car with them to perform the work. 20 mins later, they gave me a call and told me that they will need to charge an extra $60 to take off the spoiler to install the rear tint. Keep in mind, the stock spoiler/lip on the Mazda 3 is the same footprint as the third party spoiler that I had on. They insisted that they couldn't do it without taking it off so I ended up eating the cost. Results: They ended up having an experienced user doing the left side of the car so when I went to inspect, there was a small snip of my weather strip cut. Additionally after 2 weeks of having the tint on my car, I found a multitude of tiny dirt bubbles (slightly more than what is considered acceptable). The right side which was done by another installed was fine though. Conclusion: If my total price actually came out to $167 like I intended to pay AND the left side of the tints were actually installed decently, I would have given this place a 4 stars; this would have been a good buy. Like you reading this right now, I was wary of choosing this place because of their 3 star rating. I gave them a shot (despite being an hour drive away from them) and now I regret my decision. I bet they don't even have my information in their system to even bother honoring their "life time warranty". At a total price of $227, save your money and go to a real professional place. Plenty of shops around offer that price for a 5 window + 2 quarter panel 30% tint without the shadiness of a Groupon.

These guys were great about getting me a new Extang cover for my pick up. The old one I bought from…read morethe previous owner when in Manchester was still under warranty. Since they are new owners they could have "blown me off", but took care of me with professionalism.

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