Very pleasant to deal with. Always back up their installations if there's any trouble, no questions…read moreasked. Everything I've had installed has been perfect.

Attention to Detail installed a tonneau cover on my new pickup. The installation was completed in…read morethe time advertised. The finished job was a flawless fit. The price of the cover with installation was well worth it. The staff was easy to work with whether it was over the phone or in person. Their own warranty was a very nice surprise. I can easily recommend them for your truck upgrade projects.

Most knowledgeable in the state ! Took my Porsche there had it fix very quickly and most affordable…read morein the state ! Very impressed showroom not fancy but great service!

Kenston, Niki and the rest of the crew are top-notch and the business! They put in my car alarm and…read moreinstalled some lights and the work was done very well. I recommend them for all your car stereo systems and everything else they sell.

Great spot. Would definitely recommend. Not sure what snowflakes are talking about with rude…read moreservice. All the workers including the lady who runs it were great.

I've been back and forth with this alarm company and my mechanic for several months. After…read moreinstalling the alarm system with this company, my vehicle continuously had battery issues. We've continuously expressed the issue with the alarm company, and they'd continuously point the finger to the mechanic and company of where we bought the vehicle. We bought this car in perfect condition, straight off the lot (GMC 2015 SAVANA VAN). Though we procceded to go to the mechanic and have the battery changed two times before we realized that the mechanic obviously wasn't the issue. Again, we expressed the issue with the company & still they said it was the mechanics fault and again... We brought the car back to the mechanic & they told us that it was the alarm company that did a lousy job & therefore that was the reason the battery kept dying. Tired of the constant back and forth and money going down the drain, we removed the alarm system and changed the battery one last time. After the alarm system was finally removed and the new battery was installed, we stopped having issues that we were having before hand (shutting down randomly, needing to be jump started, etc) with the car. It's been several months now talking to Jodi and her employees with no help on coming to a conclusion with what should be done from here foward. I am constantly driving back and forth from East Hartford to West Hartford to Jodi's & the mechanic in Berlin CT. I don't have the time, energy, or money to continuously waste. 7/11/2023, I went to the mechanic and had them write up an evaluation on the car and the work that he's done on it (including the issue with the alarm system). I also called Jodi right after, where I expressed my concerns with the first person who picked up, Anthony. I originally asked for a manager or supervisor, but Anthony said she "was talking another call" and that he "could handle whatever it was that I needed". After hearing about the situation, Anthony offered a reinstallation but we expressed that we weren't really comfortable with reinstalling because of all the issues we've had to deal with when working with this company but we would like to request a refund & would be able to provide information on behalf of the mechanic expressing their concerns and how the alarm system company is at fault. Anthony then put me on hold, and transfer me to Jodi, the owner. Jodi, did not introduce her self but instead started off saying, " we've already talked about this. I've already told you that it's the mechanic fault, and if that mechanic can't fix it then you should go to a different mechanic". I've then expressed to her that she is now speaking to a different person, so reinterate herself. (This back and forth issue has been happening with my mother & father, who are foreigners that are not very fluent in english and Jodi, the owner. ). Throughout the conversation with Jodi, I get absolutely nothing out of the conversation.. No help, nothing. Just extreme disrespect and bad customer service. Me and Jodi, begin aguring, she continuously says that it's the mechanic fault and does not wanna have a conversation. Just wants to let her statement be known and that's that, nothing more. I told her that I no longer have time to keep going back and forth and driving back and forth. She didn't even introduce herself, I don't have any clue who i'm talking to and when I expressed that.. She says, " I don't either, who are you? you don't even sound like the same person I was talking to before" there's much more but unfortunately there's a character limit. We will no longer work with Jodi and her scam of a company. She is horrible, and extremely unprofessional and I suggest those of you who think of going to her to go elsewhere, to people who will value your concerns and issues. People who who won't waste your time, energy, money or take advantage of you & who will be mindful of their mistakes and take responsibility for it. Instead of being disrespectful, unprofessional and consistently pointing fingers at others.

I had them install a remote car starter last year. They were very reasonable and helpful…read more Absolutely no issues with my car starter. Going back to install another one in our other vehicle.

Great spot for all your auto needs. Fair and reasonable pricing - and most of all honest and…read morehelpful people. Came back here 5 years later to get a car starter for our second car after not having a single issue during that time with the first one. I would recommend this place to anyone looking to enhance their vehicle without feeling like you're getting ripped off, especially during today's' times. Thank you guys!!

I was looking for someone to handle a simple dash cam install on a new car…read more I called to discuss and was told I could come down now 5:00- pm as they are open late and could take a look and work out a price, so I drove through rush hour traffic to go there. Got there, parked went in and waited, everyone was in the back, the shop area, one of the guys saw me and told another guy, they were working on or playing with a sound system, there was a little kid on a shop chair or cart rolling around while others were cranking up some music very loud on a system. I figured, give them a few minutes someone will come out to the lobby/entrance and ask me what's up, except nobody ever came. They left me standing there without acknowledging me or saying they would be right out or anything. I waited a few minutes and left, I figured they either didn't want my business or just didn't like the look of me for some reason, so I left, found another shop to do the work. At the very least someone should have either motioned to me that they see me and will be with me in a minute or come to the front to tell me, hey we see you, give me a few minutes to finish up and we will have a look at your car or something, but to just ignore me wasn't going to work for me. People that disrespect their potential customers don't have good business skills and I really don't want to get involved with someone learning their way, I need a pro. We have several vehicles that need installs and a fleet of work vans so I can't waste my time with amateurs. Buyer beware, if you don't mind unprofessionalism and waiting while being ignored as if your time is worthless or being treated like they are doing you a favor to acknowledge you then this is your shop.

I had an old dash cam and it died. I called Diamond Audio city and spoke to donald. He said if I…read morecould come in right away. I did and he checked out my cam it was dead. He asked me several questions and let me choose the next gen in cams. He got one right away the next day and called me to make an appointment. He got it installed in about an hour taught me how to get the app on my phone and how to use it. I would highly recomond him and his partner. They also do car stereo and they do great work on that also.

They set up my stack of an expensive unit without measuring the proper height for the shelves and…read morethe second shelf is 2 plus inches too low to use for albums or storage. That's why I bought their unit vs Amazon or Best Buy. I'm very displeased. Yes, the amp, speakers and Rega 3 turntable are great but I have a wasted Salamander unit. Wayne

I visited their shop to look for a system, and they recommended an Astell & Kern setup that suited…read moremy needs although they don't sell this system anymore. They have a wide range of systems neatly displayed for customers to try out, so you're sure to find the right one for you! Dave, the owner, is fantastic--he'll work with you to customize not just audio setups, but also network solutions and more. They do it all! Right at the front entrance, you'll see their repair shop in action. Their expert technician, Richie, who has been with the shop for a long time, gave me a quick tour of the repair shop, and he's a super nice guy! My Astell & Kern FLAC/DAC system works great and sounds clean. If you're looking for a great place for music, repairs, and network needs, the Stereo Shop has you covered!

Act Audio rewired our 1966 Chevy pick-up. The years and mice had done a number on the wiring and we…read moreneeded help! Act audio gave us a great price. They kept in touch the entire time, and the wiring works great and looks great too. Our recently asked "WHO did this wiring job? This is the best I've ever seen!" Yup- Act Audio of Vernon! Thanks again guys! We can't say enough.

James, Will, and the staff there are awesome. I have been going to act audio for about 10 years…read morenow. They have always been able to help me with my needs. I recently purchased a speaker box with an amp. James recommended a special they had. I went against it. And I was not satisfied with my decision. James then had his staff switch the product to the one he suggested. And my goodness. I am impressed with the sound in my car. For the money I spent, that was the right move. I highly recommend Act Audio as the place to go!!!