Mauricio did a great job, definitely will be scheduling with Empire Carpet Services again. Mauricio is also very polite and professional.

About a month ago I had new carpets installed by Empire Carpets Services and was very pleased. Santos, Heron and Gustavo were my installers. They were friendly, efficient, knowledgeable and very hard working. I highly recommend this company. My sales rep was Janine, she too was wonderful. read more

OK, well the very worst thing about Empire carpet service in Chula Vista is that when the day comes to do your carpet they say OK yeah we'll be there between 9 AM and 6 PM at night. Which some people have to work and that makes it very difficult. Another thing is they give you a date and then if they don't get a hold of you the day before to confirm they just don't show up and they give you a date that you would never never take so anyway ... so the value is actually nothing to us. read more

Used them a year ago and the carpet is completely stretched out and they want to charge. Carpet does not stand up for time.

I have used Mauricio's carpet cleaning service, Empire Carpet Services for a few years now both for business and personal needs. Mauricio does an excellent job and leaves the carpet looking amazing! They are also affordable and flexible! As a bonus I also recently requested to have Empire clean my couch that had an entire mug of coffee spilled on it and it looks like nothing happened! I highly recommend Empire Carpet Services for any of your carpet and upholstery needs! read more

Huge inconvenience. They cancelled on me like 4 times because they didn't receive the material. That I can sort of understand, but when they tell me a date and time and they don't show up, now that's a problem. They were supposed to come yesterday I even paid someone to come here since my husband and I work. They never even called. I called them and Candace tried to act like I'm the one who heard wrong. HA! How did I even knew the time they were supposed to come then?? Then they told me they can come the next day which I had to cancel all my plans to finally make it happen. If it wasn't for my husband dying to get these floors installed I would've cancelled. They have been so unprofessional and a huge inconvenience. read more

Took 2 wks to install both luxury vinyl flooring and carpet in small condo (originally told would be 3 days). Sent back carpet due to being the wrong color -- I have a five year old and 2 black cats -- so color is very important choice. I spoke to the Installation manager on the phone, Ernie who stated he would order new carpet and have it back and installed the next day. At this point, I had already missed so much work. When the manager sent a photo of my carpet "that just came in" matched the sample, I believed him so didn't think to check it when the new installers came in (I needed to get to work) when I came home they installed the same carpet I sent back the day before. I was upset and the only recourse offered was a $150 dollar credit (pale in comparison to $3600 I paid for two bedrooms). I should of just when to Lowes. Do not waste your money with Empire, unless to enjoy being frustrated and missing a lot of work. read more

I had Mauricio come in very professional, respectful did an amazing job thanks again!

I had a scammer of a landlord who tried to claim that her 25 year old carpet, I was responsible for stains on and damages. Mauricio made it impossible for me to get a straight job done to clean the carpets. He went behind my back at every turn to the dishonest landlord to try to make an extra dollar and make everything as difficult as possible. Then he doesn't even show up and declines to do the job. As a businessman myself I can't respect his approach and seems just as dishonest as the lowly greedy landlord read more

Excellent customer service. They were fast and and on time. My carpet looks brand new again. I would definitely recommend. read more

Empire Carpet Services - I forgot to take a before photo but here's the after. - Carpet Cleaning Near Me

I am leaving this review for Empire Carpet Cleaning Services who I have been using for the past 10 years. Empire Today/Empire Flooring installation is a completely different company. I have been using Empire Carpet Cleaning Services to clean the floors in my home for the past 10 years. They were originally recommend to us by the property manager in military housing and we have been using them ever since. When we made the move out of military housing I was very worried that Empire would not do residential services and was worried that I would have to go though the difficult process of finding another company to work with. I was so thankful to find out that not only do they do residential properties, their rates are still incredibly reasonable. During their last visit I was concerned about cleaning a large area run that is on top of laminate, but he assured me that he would be very careful and explained his process to me. The rug ended up looking new again without the floor underneath getting wet. He was also very careful to quickly clean up any over-spray. They always arrive on-time, are polite and professional and do amazing work. My carpets and rugs are always spotless and fluffy when they are done cleaning them. read more

Very professional company ! He was on time and very professional! The carpet came out great and he got out the stains etc. I would recommend using this company to anyone who needs carpet cleaning services. read more

Empire Carpet Services - Carpet Cleaning Near Me

It had been way too long since we had our carpet cleaned. Empire Carpet came in and did a great job! Mauricio was on time and explained the whole process. I compared prices with other carpet services and they had the best prices. read more

Empire carpet services has been taking care of my house in the past 3 years. They always do a great job and their price is reasonable. It is a family owned business so their service is very family oriented. I highly recommend Empire carpet services especially in our area Chula Vista. Call Mauricio and he is prompt on returning your call and taking care of your cleaning need. Thank you so much Empire for taking care of my home!!! Maria Ferrer read more

I just had my carpet cleaned and came out good as new. Mauricio did an awesome job very professional and very thorough. He was meticulous and careful and finished in a timely manner. read more

Mr. Perez came out today to clean all carpets in my home. He was very professional, on time and got everything done within 40 min!! (2 bedrooms 1 office hall and living room) Would recommend and use again! read more

I'm a manager of an apartment complex and Empire Carpet is one of our vendors. We are available to get immediate service that is quick, friendly and professional. Great service!!! read more

We have been using Empire Carpet Service for over 10+ years, (since 2008/2009). Empire was recommended by a big corporate flooring company when we thought our carpet was damaged. Empire Carpet Service, Mauricio, explained that the carpet was perfectly fine, it was the pad that had been damaged. He replaced the pad and cleaned the carpet, saving us a lot of money! The carpet was left looking and feeling like new! Empire has been cleaning our carpets ever since. Asthma and allergies are in our family, so it is important to clean the carpets frequently. In addition, we used Empire to replace the floors in a new home we purchased, 7 years ago, including tile, carpet w/ pad, and wood, plus added cabinets in the kitchen. We had some water damage due to wear and tear of a pipe in the wall, we called Empire immediately. Mauricio was there to assess damage, set up drying equipment where needed and make repairs. My parents also use Empire for their carpet cleaning. We highly recommend this local business for great carpet care and flooring needs, plus other remodeling services. read more