Had an issue with my battery and Mike saved the day! These employees care. Very reliable and…read moreknowledgeable service- will def be back.

Had a flat out dead battery late on a Sunday afternoon. By the time roadside assistance got me…read morerunning it was after 5. Called a few places and they could not put in battery. Stopped by Advance Auto Parts and even though it was close to closing they took the time to get a battery in my car! Saved my night and definitely my Monday morning. Can't say enough good things about the staff at the Cleveland store. I'm solid with always coming back here! Thanks!

The stores atmosphere is great, the staff greets you once you walk through the door. The shelves…read moreare well- stocked, merchandise is very organized, the lighting is bright. I was offered assistance without having to ask. The staff are very attentive to each customer and make sure the customers entering the store is also greeted while assisting previous customer. The store is very clean and nothing is out of place. Everyone was very nice, professional and friendly. The store manager was great as well. I enjoy shopping at this location it has a great team who work there. Awesome service! Thanks for your assistance today, Mr. Armstrong, I greatly appreciate it.

From the owner: Your local Advance Auto Parts at 1520 Getwell Rd in Memphis offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

They will not honor the implied warranty contracts. The leadership customer service people will not…read moreact to rectify any shortcomings. Refuse to replace items with better model of parts. Will not serve the elite speed perks members accordingly. I've done over 16k worth of business at this one advance alone...now I'll have to move my business and all accounts elsewhere. I'm sad they have chosen to hurt the customers with the choices they are making.

I can't give this store any stars. I was grab on my ass by a worker at advance auto parts. I turned…read morethis into a manager and 12 days latter nothing. It seems this company doesn't care about its customers.​

Ugh. I've now bought and returned 3 sets of wiper blades. Not all from here but I have been here…read moretwice and still have no new blades. I came here first to be told they only had one blade that I needed. This was the only place where someone knew what I was talking about the in the first place and so I came here after two refunds from who, I won't name, but the initials are AZ. It's a really long story, but once again, the people don't care enough to listen to me and not sell me the wrong thing after I tell them it's going to be the wrong thing if they just "look it up". They just insist I'm an idiot, so at this point I can't wait to prove them wrong when they present their "expert opinion" and we walk out to my car just for them to look like a complete Jackass. His excuse was there were 15 option of blades for my car. Bullshit, there aren't even 15 types of the same 28" wiper blade. There were a couple of what looked like upper management there when I arrived but they chose to all but ignore me when I walked in. They looked me in the eye and walked away. I'm calling you out now upper manager. Brownish hair, 5'10" ish. obviously in charge. 8-28-17 at 16:50. Medium stocky build. Looked at me and immediately walked to the back. He then came out and grabbed a box of jumper cables and walked right out with it while I was waiting. The female manager at the front when I walked in was busy laughing and making fun of some guy she was watching in the parking lot who wanted to buy hub caps but couldn't pry his off. If you read this, you know who you are. You should be ashamed. I'll point them both out if you need me to. I was left standing there waiting on the guy who was outside testing another customers battery. 5-8 minutes later he is finished and arrives to help me. He comes in and doesn't listen to what I have to say and sells me the wrong blade. $53.48 for the pair. We go outside and guess what??? THEY DON'T FIT! He goes inside and I follow, he says they don't have what I need. He tells me to go to Southaven, they have some. Yea right. I then have to give him my phone number and full name or he won't give me a refund. I ask why and he tells me that uppers may call me to verify that I actually got a refund. Let someone actually call me about this..... I swear. He said in Memphis they call everyone to make sure they (the employees) aren't stealing from the register. Really? Seriously? I've tried to buy wipers 4 times now. It's getting really old not being able to clear my windshield of precipitation. I will not ever return to an Advance Auto parts due to the lack of respect I dealt with. I will now just go to the dealership, they are only half imbeciles there at least. The last straw here was when I walked out and realized he didn't reassemble the original blade and just left it on my hood. I'm done. Sorry for the length. Ugh

I went to the store on Goodman in Horn Lake today. Chris was absolutely amazing with his customer…read moreservice!!! It was some of the best I have ever experienced in my life!! He helped me out without me even asking!! Thank you!

This location is busy inside and out. Private parking lot…read more The service is helpful and friendly. Most items in stock. Prices are reasonable.

From the owner: Your local Advance Auto Parts at 2631 Frayser Blvd in Memphis offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I ordered some parts online, and when I went to pick them up, I was greeted immediately, and helped…read moreme find some additional parts. Excellent service and price.

There were 4-5 employees working at the time I walked in and only one employee greeted me which was…read morethe lady who was working with the other male employees. I had already known the oil i needed to get but wanted to double check that it would be the best one. I asked the gentleman at the nearest counter and he proceeded to mock my intelligence of the oil by making an insulting remark. I thanked him anyways. Then when i proceeded to finish my checkout with another employee i was asked if i was changing the oil there and i said no i will take it home, the gentleman said he was waiting for me to say "oooh i was going to ask if yooou would do it for me" in a high pitched voice mocking me and making stupid jokes. Im very offended and wouldn't go back to this location ever!