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    Empire Electrical & Building Solutions

    4.6 (25 reviews)
    Open Open 24 hours

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    Response time

    2 days

    Response rate

    50%

    Services - Empire Electrical & Building Solutions

    Electric inspection

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    Recommended Reviews - Empire Electrical & Building Solutions

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    Reviews With Photos

    Electrical Mini Split
    Dustin J.

    I have conducted business with Empire for the last year. I have entrusted Ezra with projects ranging from outlet installations to electrical panel upgrades, Mini Split AC, faulty wiring repairs and more. I can say with confidence that safety is his main priority. He has conducted all of his work to code and corrected unsafe conditions throughout my home. Scheduling has been fairly straightforward. Like all small businesses he has his periods where he is busy and it may take a little longer than expected for a response. That's just the nature of the beast in my opinion. Ezra is very knowledgeable and a problem solver. He will always provide you with options. As it is ultimately up to the homeowner what is to take place. I have read some of the negative reviews and I can say that mine have been nothing like that. All work has been completed as promised. I have never had any billing issues. I've had to change orders and there is a restocking fee, but that's outlined on the contract and expected. I never comment on peoples pricing, so I won't start here. I will say that I feel my money has been well spent. My mini split AC installation has become the standard for my neighborhood due to his attention to detail during the design and installation. The materials were also painted to the HOA standard. My energy efficiency has improved vastly since the panel upgrade. I am currently working to hire him for yet another project. As he has earned our trust. Empire Electrical will be the only electrician we hire for projects big or small.

    Left a hole in the ceiling.

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    Photo of M S.
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    9 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Ezra C.

    Helpful 1
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    3 years ago

    Excellent quality work with high integrity. Highly recommended for work anywhere on the islands.

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    Ezra C.

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    3 years ago

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    Ezra C.

    Helpful 1
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    3 years ago

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    Ezra C.

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    6 years ago

    Business owner information

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    Ezra C.

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    3 years ago

    Ezra is very professional, responsive, and great customer service! He's the best! I highly recommend Empire Electric!

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    Ezra C.

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    3 years ago

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    Ezra C.

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    4 years ago

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    Ezra C.

    Helpful 1
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    4 years ago

    Amazing, quality service. Friendly, fast & efficient. Kind and knowledgeable. Definitely will hire again.

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    Ezra C.

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    3 years ago

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    Ezra C.

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    4 years ago

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    Ezra C.

    Helpful 1
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    5 years ago

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    Ezra C.

    Helpful 1
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    6 years ago

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    Ezra C.

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    2 years ago

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    4 years ago

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    Ezra C.

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    6 years ago

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    Ezra C.

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    6 years ago

    Professional, reliable and reasonable. Esra knows his stuff and did a great job. Esra and his team are top notch!

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    Ezra C.

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    5 years ago

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    Ezra C.

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    5 years ago

    Very fast service. Excellent workmanship. Very friendly staff. Ezra really takes care of his customers and it shows.

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    Ezra C.

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    6 years ago

    Empire Electrical scheduled to visit my home today. So far, they are a NO SHOW and did not call to let me know.

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    Ezra C.

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    Ask the Community - Empire Electrical & Building Solutions

    Review Highlights - Empire Electrical & Building Solutions

    Ezra showed up short notice and trouble shot the problem and had us back up with power same day!

    Mentioned in 17 reviews

    Read more highlights

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    E I Electrical

    E I Electrical

    (427 reviews)

    Kalihi

    Excellent service. Came right away although it was not an emergency. Honored quoted service fees…read more Stayed all day to complete the job.

    We hired E I Electrical to replace a few switches in our condo because our previous electrician was…read moreacquired by this company. They were able to come and inspect the work within a short notice and provided us with an on-site estimate. Everything seemed satisfactory until I was informed that the estimate would include a yearly fee for any future work. This fee would automatically provide us with a built-in discount for subsequent services. This was the first indication that something was amiss. Why would I want to pay an annual fee for work that had already been completed? Another peculiar aspect of their pricing was the flat rate fixed price for each item. They offered a similar approach to car repairs, where a flat rate is charged for parts like a quarter panel or hood. For an outlet in a switch, they had a flat fixed rate. They assured us that this included labor and materials. However, they failed to mention that they sourced the cheapest possible materials. They also stated that I could purchase the materials myself, but I lacked the time to do so. Consequently, I ended up having cheap switches, even though the price seemed exorbitant in my opinion. Given the urgency of the project, I had no choice but to agree. However, this is when the problems began. The project was initially promised to be completed in a day and a half or two at the most. Surprisingly, it took four days to complete the work. They arrived at the site by midday every day and proceeded to shop for materials for that day. Essentially, they had four half-day workdays. The workmanship was rated a 4.5 out of 10 on a scale of 1 to 10. The finish work was quite disappointing. They made numerous holes and neglected to save the drywall pieces to fit them back in, leaving me with a mess of mismatched drywall. They claimed they didn't typically put it back, but they didn't inform me of this when I agreed to hire them. To make matters worse, when I tried to reach the office staff or another representative they initially mistook me for a salesperson or someone trying to hassle me until I proved my identity as a customer. This was quite frustrating. It seemed like they prioritized their profits over my satisfaction. The phone representative kept talking and refused to listen. I don't believe he knew how to listen effectively. Fortunately, I received a call from the owner one day. He was quite pleasant, but it was evident that he has a personnel issue. I would never hired this company again and would never recommend them to anyone. On top of the shoddy work and unethical behavior, they attempted to double-charge me for my services. I noticed a second charge for a similar amount on my credit card, and initially, they denied it. I insisted they investigate the matter, as I had sent them a screenshot of my credit card. Eventually, they admitted to the mistake reversed the charges. Neither the owner nor the project manager called to apologize. In my opinion, their work, ethics, and overall business practices are extremely sloppy, unfriendly to customers, and unprofessional.

    Empire Electrical & Building Solutions - electricians - Updated September 2026

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