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    True Power Electrical Services

    4.9 (102 reviews)
    Open Open 24 hours

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    Services - True Power Electrical Services

    Electric inspection

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    Jenny C.

    Josh came today to install two ceiling fans that were about 11 feet up on a slanted ceiling. This was something we didn't think we could tackle. Thankfully we called True Power because after seeing the problems he encountered there's no way we could've done that on our own. This is the 2nd time we hired them and have been very happy with the professionalism of the service as well as the constant communication. I would also like to add that Lowe's charges $195 for a "standard" ceiling fan install. I'm guessing there would be an extra charge for tall ceilings and for them to go up one flight of stairs so take that into consideration when deciding who to hire.

    The panel I had before was unsafe. Now, I am able to pop out and snap in new breakers when I need and have zero risk of electrical fires.
    Maximus P.

    Great service and quality work! Real professionals. Pay for the service you get. I feel my hard earned money was spent very well with the quality of service I received with this company. If you have any questions or follow-up problems, just text them, and they had a technician at my place to fix it asap. I had my whole panel replaced, and I couldn't be happier. I wish you could see the before. You would be stocked, literally. The panel I had before was unsafe and just sloppy. I was not able to change a breaker without certain death. Now, I am able to pop out and snap in new breakers when I need and have zero risk of electrical fires.

    Melted main breaker that HECO assumed was fine.

    Here is my HECO review and review for True Power. Here's the main breaker for our unit that only HECO has access to. For a week we had little to no power at times. Lights flickering, lights dimming, no stove, no hot water, had to spend money for the laundromat. Hired an electrician, Josh, who said we needed HECO to come out because they have seen this before and it's usually the main breaker. But since HECO has tags on the panels, they cannot access it without permission. We called Hawaiian Electric multiple times explaining the issues at hand. We told them what our electrician said. But every time we were met with: your voltage looks fine on our end, it's likely something in your unit, your panel probably needs to be replaced and never, yes we should come out and look. We trusted their opinion. But enough was enough; the keiki couldn't take showers and we couldn't cook meals. We asked maintenance/HOA to call HECO and get them out to meet our electrician, which they did. And here is the result. A melted breaker. This is exactly what our electrician warned about. Lucky our electrician from True Power advocated for us to get HECO out. This easily could have caused a big ass fire for our unit or the complex. Why do we pay so much for electricity and are met with complacency? We are highly unsatisfied with HECO's service. We highly recommend True Power. Mahalo Josh and Peter, excellent work!

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    3 years ago

    Very helpful and gave me great advice on how to resolve my issue being it was on Super Bowl Sunday. Thank you #uselocal

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    3 years ago

    Very responsive, working with them to complete a project another company failed to do. Will post update soon

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    Page 1 of 3

    Ask the Community - True Power Electrical Services

    Review Highlights - True Power Electrical Services

    I contacted Peter and he was able to have a technician, Josh, come to the house that afternoon.

    Mentioned in 55 reviews

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    E I Electrical

    E I Electrical

    (426 reviews)

    Kalihi

    Excellent service. Came right away although it was not an emergency. Honored quoted service fees…read more Stayed all day to complete the job.

    We hired E I Electrical to replace a few switches in our condo because our previous electrician was…read moreacquired by this company. They were able to come and inspect the work within a short notice and provided us with an on-site estimate. Everything seemed satisfactory until I was informed that the estimate would include a yearly fee for any future work. This fee would automatically provide us with a built-in discount for subsequent services. This was the first indication that something was amiss. Why would I want to pay an annual fee for work that had already been completed? Another peculiar aspect of their pricing was the flat rate fixed price for each item. They offered a similar approach to car repairs, where a flat rate is charged for parts like a quarter panel or hood. For an outlet in a switch, they had a flat fixed rate. They assured us that this included labor and materials. However, they failed to mention that they sourced the cheapest possible materials. They also stated that I could purchase the materials myself, but I lacked the time to do so. Consequently, I ended up having cheap switches, even though the price seemed exorbitant in my opinion. Given the urgency of the project, I had no choice but to agree. However, this is when the problems began. The project was initially promised to be completed in a day and a half or two at the most. Surprisingly, it took four days to complete the work. They arrived at the site by midday every day and proceeded to shop for materials for that day. Essentially, they had four half-day workdays. The workmanship was rated a 4.5 out of 10 on a scale of 1 to 10. The finish work was quite disappointing. They made numerous holes and neglected to save the drywall pieces to fit them back in, leaving me with a mess of mismatched drywall. They claimed they didn't typically put it back, but they didn't inform me of this when I agreed to hire them. To make matters worse, when I tried to reach the office staff or another representative they initially mistook me for a salesperson or someone trying to hassle me until I proved my identity as a customer. This was quite frustrating. It seemed like they prioritized their profits over my satisfaction. The phone representative kept talking and refused to listen. I don't believe he knew how to listen effectively. Fortunately, I received a call from the owner one day. He was quite pleasant, but it was evident that he has a personnel issue. I would never hired this company again and would never recommend them to anyone. On top of the shoddy work and unethical behavior, they attempted to double-charge me for my services. I noticed a second charge for a similar amount on my credit card, and initially, they denied it. I insisted they investigate the matter, as I had sent them a screenshot of my credit card. Eventually, they admitted to the mistake reversed the charges. Neither the owner nor the project manager called to apologize. In my opinion, their work, ethics, and overall business practices are extremely sloppy, unfriendly to customers, and unprofessional.

    True Power Electrical Services - electricians - Updated August 2026

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