Creative Contracting NC LLC is DISHONEST, UNTIMELY, AND UNPROFESSIONAL. I contacted them in early…read moreNovember 2024. I requested custom rolling shelves to be installed in my master bathroom and a spot on the wall to be painted over where it chipped. I was informed that it would be doable to be completed by 23 November 2024. It was understood that I paid half the estimate upfront to deposit and then pay the remainder when the work is complete. So I paid half upfront to deposit; amount was $1,860.00. On the planned completion date, I received a text message that there is a family emergency and they requested if the completion date can be pushed back to 24 November 2024. I said to that the new date is fine. And then the family emergency is extended, and extended, and extended thru Friday, 6 December 2024 and then thru Saturday, 7 December 2024. We agreed that the work will be completed firmly by no later than Sunday, 8 December 2024. By this point I have been more than reasonable and accommodating to the life situation that they are going Through. On 10 December 2024, and I verified that there has been no work done at all on the shelves or the painting job. I called, texted, and emailed the team with no response. I had discovered the nature of the emergency; so of course it's a traumatic experience. Also, at the same time, I am working in a tight budget. I cannot just throw away $1,860.00. By the end of December, the shelves and paint job were take care of by another person. On 15 January 2025, they informed me that they are taking care of the refund; first tried Zelle, then Venmo and did not work, so we agreed on a cashier's check sent to me. The cashier's check was mailed to me on 28 January 2025. And since January 28th 2025, no further updates; complete silence. I send one final message expressing my frustration and anger with the refund process on 17 February 2025; and then two days later on 19 February 2025, they finally reach back out to me ONLY after I initiated the follow up message. They tell me the refund check was mailed back to the office; this information I did not know, so at this point, I am dissatisfied more that they did not reach out back to me to close out the refund process. On 19 February 2025, they confirm with tracking number from UPS that the refund check is mailed to me to my correct mailing address. I received the package from UPS. However, upon opening the check is not in the mailer; there is only a neon green envelope with '1900.00 Refund' written on the outside. I noticed the green envelope was ripped in one corner and the mailer was also ripped in one corner. At this point, I still haven't received the refund. So, we agreed to send the check via USPS instead. We confirmed with tracking number that the check was mailed via USPS on 5 March 2025. On 14 March 2025, I received the mailer. Inside the mailer package, the check was not there. Instead, there was a Customs and Declaration Form and their business card. No refund check. At this point, we have utilized two forms of mailing technique without success. So, understandably, I asked them to provide the refund electronically either via Zelle or Venmo. I have no word of whether or when my deposit will be refunded, since that is the honest and professional thing to do. At the end of the day, it is poor customer service. CREATIVE CONTRACTING NC LLC TEAM CANNOT BE TRUSTED. DO NOT HIRE THEM.

Thanks for all of the help guys! Creative contracting really lives up to their name. We called them…read moreover they were on time they got the job done in a timely manner and they were creative at how they performed the repair.

Up until this morning, they would have gotten 4 stars. To start on a positive note, the crew did a…read morebeautiful job and most of the staff is extremely kind. That's where it ends. When the salesmen came out, I was very clear I wanted French doors. He advised me to get a sliding patio door and upgrade to French doors later which was just insane to me. He told me to consider it and wrote my estimate for sliding doors and said it would be another $1000 for French doors instead. When they came out to take measurements, I reinforced that I wanted French doors not sliding doors. Then when they were being ordered (5 months after I initially met with the salesman) I was told French doors were going to be a $2k+ upgrade and that they had no idea where the salesman got the $1k from. Paul was absolutely wonderful and worked really hard with me to reach a solution and have nothing but kind things to say about him. Now we're in January (this whole process started in June) and when I spoke to Brittany on the phone last week Tuesday to set up install date I asked her what my remaining balance was, she told me $4600 (rounded). But then this morning when I go to pay the remaining balance I'm told they forgot to add in an additional $1600. I've managed 2 offices in my career, a car lot and a flooring company. Never in my life would I ever tell someone one total and then send someone to collect payment and give them a higher total, extremely unethical. I have budgeted and saved and picked up overtime hours for the total I was given and now it's once again "I don't know where they got that number from." Whoever is running their office needs to be replaced.

We signed with Southern on September 14,2023. As of March 8th 2024 all we have to show for our…read morescreened in porch is a slab of concrete. Communication is non existent it was always us calling them. They use third party contractors. We were told that they it would be end of December then Jan now they haven't called us back yet again.

erials and the size of your home…read more We initially thought this project would cost between $40,000 and $45,000. But guess what? It was much less! So go head, I encourage you to give them a call. *NOTE: Our project was accomplish in three weeks because supplies were available, and the three contractors were available during the timeframe.*

Jerry, Ritchie and their crew took great care of a sadly neglected and abused house in dire need…read morefor an update. They are consummate professionals. They do what they say and are honest and trustworthy. I hired them to replace the siding on the entire house. It turned out beautifully! The crew worked incredibly hard in the heat of the summer to make sure it was done correctly. When some additional work was identified, Jerry and Ritchie provided the information I needed and took care of the problem. I have had some bad experiences with folks in the past. but this company and their employees showed me what REAL PROFESSIONAL CONTRACTORS look like. I will hire them again in a heartbeat! Totally trustworthy and competent!

This company replaced my roof after the hurricane 2019. I know a little bit about roofing from…read moreroofing for my father and grandfather who were general contractors. They did an excellent job. I developed a leak in December 2024. Not from any of their work, separate issue. I asked them to come take a look. They couldn't come immediately, but were in constant communication until they could come a few days later. They addressed the issue and inspected the rest of the roof to make sure that everything else was still nice and tight. Couldn't be happier with their work.

I don't think there are enough nice things to say about this company. I first met them in 2019…read moreafter Hurricane Florence. My roof had been severely damaged and another company had replaced it but did a terrible job. I got their name from my cousin who had said they were really good and honest. He was right! I had gone through a couple of companies that simply failed to show up to even provide an estimate. Since 2019 to today, they have made repairs on my NEW 2018 roof a total of 4 times. (Each time in a different spot.) They've also replaced both of my doors and even done some interior work for me. I sued the original roofing company which dragged on for four years. During that time, any time I had questions or needed anything, A-Team Exteriors were always there to help. They have been very fair in their pricing and once I can afford to replace my roof in its entirety they will be the ones to do the work. I simply won't trust anyone else!

Greg Dicarlo is the rudest man. His customer service skills are lacking, he is snide,…read morecondescending, and belittling to women. I called to see if he could replace a Simonton brand window sash due to a tree falling on my roof and a branch breaking my window. The only reason I did not call him out on his rude and disrespectful manner was at that time I did not know if anyone else in town had access to Simonton products. He marks up his prices to over double of that of his competitors. If you want great customer service and better prices call Scott at Richards Building Supply/Eastern Aluminum.

We called Superior Siding to check a leak problem. Greg arrived when he said he would, and spent…read morenearly an hour with us looking at different aspects of the siding and the windows that might have contributed to the problem. He gave us tips on some things we could try on our own, and was very knowledgeable about our type of windows and siding. A previous estimate was over $3500 to fix our problem, but Greg was able to make some adjustments and suggestions that were far more reasonable. I would highly recommend him to give an honest estimate!

We needed a bedroom floor redone. Found mr. Jeff company efficient construction here on yelp. Sent…read morethem a request for a free estimate.within a day i got a response. He came out on a monday evening by Wednesday that same week we had the estimate. Mr jeff had the job completed within 2 day. I recommend efficient construction. They are nice, doses a great job in a timely manner.

My roof was a total loss due to a hurricaine. I contacted 3 roofers and chose to go with Victor…read more From the start he was fair and professional. He provided several options and explained what each would entail. I was thankful for his contract as I've encountered a shady person in the past. His communication before, during and after the job was exceptional. I would recommend Victor to anyone and will definitely work with him again! Thank you!

After our tenants moved out and the hurricane came through we needed to make multiple repairs…read moreinside and outside in order to put our home on the market for sale. Vic was amazing to work with. He got out to the property and provided us with quotes quickly, offered us multiple options for each part of the project so that we could make decisions that best fit our budget, and completed the work on schedule. Our realtor was very impressed with the quality of his work. We live out of state and couldn't be at the property in person but he made the whole process easy for us. Definitely highly recommended. Thank you Vic!

They go above and beyond . On time and able to accommodate my work schedule…read more Took the time to explain things .

Wanted to have my fireplace and chimney checked out before using this winter. Mark was right on…read moretime and showed me how to make sure the damper was working properly. It was actually off track. He also fixed my door frame that was loose. That was just the inside,he cleaned all the vines that had grown up to the top . I couldn't have been more pleased with the service. Now all I need is some good wood and some campfire roasting forks.