Quality: Good Install: Good Scheduling: Rude, incompetent, and untruthful. Billing: Clueless Customer Service: Atrocious Rudest, poorest service experience maybe ever. Zero customer care. Will not do business with them again, and telling friends the same. read more

Need a shower door adjustment. Jason was quick and professional and my door now slides without me breaking a sweat.

Amazing services. The staff were great and helped me throughout the entire processes. Empire Shower Doors truly exceeded all my expectations! From start to finish, my experience with them was nothing short of exceptional. read more

Avoid this company. They do not do good work. We used Empire Shower door to install a shower door in our bathroom. The installer left several large scratches in our hardwood floor. This was especially distressing since we had just moved into a new home and the floors were recently redone. The day the incident happened the owner looked at the floor and said he would take care of it. However, after 5 weeks of trying to contact the person to come and fix the floor, nothing was every done. They did not return calls or texts. If you want the job done right, I would go elsewhere. read more

After reading other reviews I chose these guys. From start to finish the job was handled wonderfully. A bit pricey, but you get what you pay for. I had two bathrooms each needing shower doors and large mirrors. They were done consecutively which required them to make multiple trips to my house, which they did without even mentioning it (other trades always seem to have something to say). During the install of the first large mirror the installer alerted me to a problem he found and showed me a blemish on the edge of the mirror. It was not quite 1/4", in the corner, and I had to strain to see it even while it was being pointed to. He said if he couldn't repair it onsite he would replace it. That seemed like such a waste that I told him if he couldn't repair it I would take it anyway (at a discount). He was able to make the necessary corrections and I have what looks to be a perfect mirror. read more

Prompt professional & the most reasonable priced company in a 100 mile radios. Haskell was my installer & he did a beautiful install.

This Company is wonderful. Jocelyn was really nice and helpful, especially with all that's going on now. Jason came out to give us an estimate with safety protocols in place (mask, shoe covers) and gave us a couple of options. The next day I was emailed the estimate with both options and ordered the shower door, a couple of weeks later Eric was out to install it. They were all very professional, everything was seamless and we are thrilled with the end result and highly recommend this Company! read more

Empire Shower Door - After - Glass & Mirrors Near Me - Petaluma, California

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After getting two other estimates, my wife found Empire Shower Doors Inc on the recommendation of a friend. Their estimate was slightly less than one of the others; more important, we liked the way they handled the estimate, and their friendly professionalism. They installed our frameless shower door with both speed and care; it looks beautiful and works well. Before leaving, they said that if the shower door should ever shift due to house settling, which can happen, they'd be glad to come by to make a complementary adjustment. We're very happy with their work and will recommend to our friends. read more

Wonderful!!!! If you need a shower door or mirror go there!!! Sorry for delay. We needed to replace one glass door as when we were rehanging our door it shattered. We had to remove the door because my 90+ Mom couldn't get into tub & hubby had surgery so when it was time to replace we headed to Empire Shower Doors. They installed rollers & had the correct size: width & length & style to match the other door! They even gave me a cleaning spray! Great Service & the ladies are terrific! Thank you to your whole office & outstanding staff! We will be back! Outstanding! read more

Empire Shower Door installed our frameless glass shower door at our home in Sebastopol a couple of years ago. We selected them because of their helpful sales team and because they bid the project at the best price of the several firms in Sonoma County we contacted. The install went smoothly and we were very happy initially. However we live in an area with well water and even though we purchased the special coating they recommended I noticed that the glass began to get water spots that I could not remove with soap and vinegar. I contacted Empire for advice and I am writing now to praise their outstanding follow-up service. When they came out they used a special cleaner and spent a cumulative of about 2.5 hours (visiting 3 times) cleaning the door. I am not sure they needed to do this under the warranty, but they did. It is refreshing to find a company that stands behind their product. The door looks great and works great. We are happy we selected Empire for this project. read more

Was doing my own remodel on my bathroom, needed a shower door. Visited some shower door retailers, found Empire's showroom the most complete & staff was very knowledgeable & helpful. Loved the frameless door. They came out & measured & gave me a firm quote. Within a week they had manufactured my door & were installing it. They do their own manufacturing & installation. Installation was quick & done well. I chose the clear glass which takes a little extra care but I really like the looks & is worth a bit more effort to keep it looking nice. I use a squeegee after each shower. I highly recommend Empire Shower Door. read more

After cracking my new tile twice! (I had to pay the tile contractor twice to replace the cracked tiles.) The owner, Jason, was able to install the door on the third try. THEN, it took 3 visits to correctly install the dam along the bottom of the door! I asked for some kind restitution for having to pay the tile contractor over $500 to replace the broken tiles. It's at this point, I was stonewalled. There are a lot of shower door companies out there. There is no need to use this one! What should have taken 3 visits, took 8. I paid for my door plus the additional tile work. And yes, my tile is definitely installed properly. read more

We just finished the second bathroom remodel and decided to install the glass door. We had a few other estimates but the Empire Shower Doors was able to design what we wanted exactly. They completed their part in a timely manner and very beautiful work!! Alvin and Tracy were very friendly and very professional. Thank you so much Chris R read more

Good service from front desk to installation.. They did a great job with my shower door handle replacements. I would use them again. They show up on time and have good follow up. read more

Empire was the shower sub for the general contractor who redid my bathroom. they did not show up for weeks to measure for the shower and after finally doing so they mis measured and when the materials arrived weeks later to install they realized their mistakes had to start over, remeasuring, and then reordering the materials. they made no effort to schedule, to explain why they did not show up when they failed to show up, and never completed the installation. Their attempts to return weeks later were rejected by me due to their lack of professional courtesy, competence and, well, I would never use them again and my understanding is that the general who is a well known respected bath and kitchen contractor in Novato, will not use them again. I, in summary, would not use them again as they are disrespectful (e.g. making no attempt to say "hey cannot come tomorrow" or explain why no show), unreliable, and do a lousy job. read more