The Team at jack smith glass were top notch! From the office staff to the installers. Professional…read moreall the way. They were prompt in on time when they arrived to do the estimate. Glass was ordered right away. It was somewhat of a special order so it took just a week but I was OK with that. When the installers came out, they went right to work and finished in exactly 1 hour. They did a nice tight clean job. They cleaned up after even all the shattered glass that was outside on the steps in lawn area. I would hire this company again they are. A. #1 .

Had 3 windows replaced and the new ones look great. Professional and excellent service performed…read moreby the crew. Would highly recommended Jack Smith Glass to replace old windows.

This is a great family owned, community supportive business. I would recommend them highly for your…read moreglass repair or project.

I have used dotto glass since 1976, and have found them to be extremely responsive, reliable, fair…read morecompetitively priced and beyond reproach. My property management business relies heavily on accountability and response. Dotto glass has only made one small measuring mistake in all the years that I've done business with them; and they responded to that like it was the end of the world. After all these years they've never forgot what Customer Service is ! Thank You to their whole Team from start to finish. Always the best, DJP and Company

I had D&D Glass replace all the old aluminum frame windows with new Simonton Vinyl Windows and D&D…read moreGlass was fantastic to work with! They came in priced competitively and were less than the other two estimates I received. The others were pushing Milgard Windows but in my line of work as a real estate agent, I've seen too many newer Milgard Windows on houses where several had already failed in around 5 or 6 years. The other companies were trying to sell me on the fact that Milgard offers a rock solid warranty but I decided I'd rather deal with the company that installs a better quality product, also has a rock solid warranty and at a little lower cost to boot. The service and quality of the installation were top notch and I rest a lot easier knowing that we now have good-quality windows that were installed correctly so I don't have to worry about leakage. Thank you D&D Glass- you get my highest recommendation!

I had previously used D&D Glassworks with good results, but this French-door project was…read moredisappointing--especially for an expensive project costing more than $7,000. The doors were repeatedly delayed, the wrong handles were installed, and the insect screens were missing with no firm installation date provided. The screens were included in the project price, and I had already paid a substantial deposit toward the order. Initially, D&D offered to let me withhold only $100 despite being unable to provide an installation date for the screens. After I objected, they agreed to leave $500 unpaid until the screens could be supplied and installed. They are now asking me to pay that remaining $500 even though, at the time of this review, they still do not have the screens and the screens have not been installed. A trim piece was also left for us to have cut. I was not told before the installation that the new exterior trim and the white caulking around the trim joints would still need to be painted, leaving me with additional work and expense to finish the project properly. D&D later offered to replace the handles and arrange to have the trim piece cut, but I declined because I had lost confidence in their communication and follow-through. I decided to complete the remaining work myself. Update: My main concern remains the outstanding $500. Your email stated that I could leave $500 unpaid for the screen and its installation until you were able to complete that work. The screens are still unavailable, have not been installed, and no firm installation date has been provided. Despite this, I was being asked to pay the $500 balance. Regarding the handles, I had to contact you on July 30 because I had received no update and assumed they had not arrived as expected. Only after my email was I told that the replacement handles had arrived that afternoon, and a return appointment was then offered. Given the repeated delays and lack of timely communication, I chose not to have your company return. My review reflects my experience with this particular project, and I stand by it.

Invision glass, what to say.. that they're awesome!? Within a day, I was able to set up my client…read morewith a new garage door window. I would recommend them, ANY DAY OF THE WEEK. Please give them a call. They are so friendly and responsive. Thank you, Susie, for communicating and coordinating so well with my company and I. You guys ROCK!

Shelby and Jami are wonderful to work with. I highly recommend this company for any glass needs. I…read morehad a glass door and shower door that needed replacing and they went above and beyond to meet my needs. Total 5* review.

Dee Jay's replaced seven windows in our house and they did a fantastic job. The price was right,…read morethe installation was great, and we are very happy with our new windows. We highly recommend this company. Thank you!

Just had our shower enclosures replaced and new Milgard Windows put in by this wonderful family…read moreowned home grown in Sonoma County business. I had the pleasure of talking with Kelly and Julie in the office. Shane came out and measured my windows and shower doors. The crew Pete,George and Connor were great guys ( I had to give them a tip!!!) we're experiencing a heat wave in March and they didn't miss a beat!! My house looks amazing!!! And they were GREAT!!!! Thank you DeeJays I will definitely be telling all my friends and neighbors about them!!!

Unbelievable. The own, Pat, lied to me four times saying he would get me a quote on glass,…read morewasting a week of my time on a tight deadline, only to call me and say that he had to withdraw from the project because his truck was not large enough to carry the glass. First he said friday at 5pm, surprise he is likely closed by then, then he said he would call me back in 15 minutes. Then he said they sent the email to the wrong email address, then he said he would call me back in 30 minutes.

It is not very often I come to yelp for a bad review, but this is an exception I must make for the…read moresake of anyone considering using Pat at Santa Rosa Glass. Unless you want your project to be late, or the contractor to tell you he gets bad vibes and is going to quit after being nearly 10 weeks behind, AFTER telling me the week prior that he thought I was the nicest and most patient customer he'd ever had. YES, I was kind and patient to Pat, a bumbling old fart who is way out of the times. He doesn't send a text or call you, rather he sends a Google invite for the following week for a 5-minute call where he will tell you some BS story about the glass being cut wrong, or that it is in but he won't be out for another week, etc., etc. He sent me more than 8 Google invites to tell me some BS story and send invites not knowing if I was available or not. He does this because he's missed another deadline. THREE times the glass was "NOT CUT CORRECTLY" was his excuse, when I know he screwed up the order. Then after being nearly 100 days BEHIND SCHEDULE, he installs the glass in an absolutely unprofessional manner, like a 12-year-old with no experience would do. He's showed up with a different "helper" every time because he can't find anyone to work for him. It's pathetic actually. He also then installs the glass NOT ACCORDING TO THE SPECIFICATIONS AGREED IN THE CONTRACT AND SAYS NOTHING ABOUT IT - NOTHING, with the wrong pieces of aluminum that are at least 200% bigger than they are supposed to be on the transom that was not supposed to be a separate piece of glass (and says nothing about it, he must think I'm such a nice guy or stupid I wouldn't say anything). His work is LOUSY and I'm considering not paying the bill (I've paid for the glass, I just haven't paid for his lousy unprofessional labor yet) hoping he'll sue me and I in turn would win because of the lousy work he did, his lies, not installing what was agreed too, etc., etc. Honestly, the shower door doesn't hang correctly, there is so much caulking all over the glass that it looks like a toddler was playing in the stuff. He left his work area filthy more than once of the FIVE TIMES he was at my house to do a simple shower enclosure. HONESTLY, HAD I KNOWN I WAS HIRING AN INCOMPETENT CONTRACTOR I WOULD HAVE RUN THE OPPOSITE WAY. I STRONGLY RECOMMEND TO RUN FROM THIS GUY AND NEVER LOOK BACK. In my experience, I believe Pat is WAY BEHIND the times and it clearly shows in his customer service and how he operates. I also believe he was untruthful with me multiple times, including installing the shower that was NOT as agreed to in the contract. I'm just thankful he's gone and I don't have to deal with him for another 90 days when I'll pay his bill, paying him in the same amount of days he was late on this simple project, and that will be by check so I don't have to talk to him.

Excellent service by a true artisan! He does it all and does it with excellence! Been going to him…read morefor years, and will be going to him for more years

Contracted Chad and his crew to install a glass shower enclosure for a remodeled bathroom. Chad…read morecame out the next day after I called him and took measurements. The Glass Shop was the second estimate i received for the project. When i compared the estimates side by side, The Glass Shop was slightly more, but i noticed they used thicker glass and more hardware to than others. The glass was installed about two weeks later and was fantastic. The glass thickness was exactly what i wanted at 1/2" and the install was seamless. I am thoroughly impressed with the glass and the install.

This is the company that my general contractor arranged to have install a new glass shower door in…read morea recently remodeled bathroom. The work was done by Santiago Perez and was done in a timely, professional and thorough manner. Santiago arrived a little bit earlier than expected and completed the work in less time than he thought it might take and it looks absolutely beautiful. A photo is included in this review. I couldn't think of a reason to say anything critical about Santiago's work or the company that he works for. When you need a shower door, this is really where to go or where to suggest that your general contractor order what you need.

Absolute perfection. Rey Carreno and Santigo Pelez were on time, super clean, and communication was…read moreclear from start to finish. Our new shower door fits like a glove and looks stunning. Highly recommend!