The therapist are pretty good, I found they were knowledgeable…read more Here's my issues. I was referred here by Kaiser, I believe it would have been cheaper to pay their hourly rate and not go through my insurance, somehow I was billed more than there advertised rates. Also, I've paid all my bills but randomly they will send me bills saying I still owe money. I just received another bill in September for something I paid in June. They always say it's a mistake but will continue to send me random bills. I'm sure lots of people just pay without doing the research. So if you do go here watch the bills because they will try to rip you off.

I came here about 4 weeks ago for my knee problems . It hurt to walk and I limped when I walk for…read moreyears. I met Dr Nguyen for therapy and within the 2nd week I was able to walk without limping . The pain in my knee is practically gone . Dr Nguyen set up a routine for me and exercises to do at home . That's the key the therapy at home. My family was shocked to see I am not limping anymore . The front desk is very nice and professional. The rooms and equipment are up to date and clean . I spent years in pain and I wish someone had told me I needed therapy . Dr Nguyen is the best . Thank you Dr

Two wo.en working front office we quick to brush my questions off. They never answered the phone so…read moreI showed up to get service specific information.

Excelente la gente que trabaja ahí son muy profesionales…read more Ontario e adonde voy Janet es un persona que atiende y ayuda mucho recomendado ella siempre ayuda El lugar muy limpio y ordenado

As Always, Dr. Vu rescued me.. my hips and back were locked up. Having multiple sclerosis is…read moredreadful, but he " unlocked" me and I was able to walk out happy and freely. It was a Happy Friday visit And a friendly catch up with his funny friendly awesome receptionist Heather HIGHLY RECOMMEND THIS OFFICE

Dr. Vu helped me big time and relieved serious back pain for me…read more Fantastic... highly recommended!

It's as if Dr. Karim has a magic orthopedic wand handed down from God himself…read more This place is where exemplary customer service meets physical therapy that should only be provided to the likes of Shohei Ohtani and Cristiano Ronaldo. I came in with shoulder pain looking for answers, and after seeing Dr. Karim I feel like winning the lottery would be a distant second in terms of such luck. With a hospitable tone that could put a screaming baby down and equipment that is literally used by the Los Angeles Dodgers - I can only recommend this to anyone with a brain. Incredible experience I can't wait to go back.

Wish this was closer to work or home but somehow I ended up thru Dr referral or network referral to…read morecome to this place which is 40 miles from home and 25 from work.... First appointment must be on a weekday which I expected... Desiree was very professional and rested out my arm which I initially thought was a rotator cuff damage... Ends up my bicep and she said I gotta do less reps at the gym when she was asking me about my workouts... Who knew????? Been there 6 times now usually come on a Saturday 630 or 7AM to avoid traffic going or leaving the area.... Possibly t had been the one helping me in Saturday mornings asking with a few Assistants which all are very courteous and professional... If I lived by this place and needed a Physical Therapist I would definitely come here again.... Thanks to the Team at Marketplace PT in Chino!!!

I was injured pretty bad and the staff at healthcare physical therapy got me back on my feet at the…read morepace that I should have been healed. They are Empathetic, sympathetic and are there for your needs. They don't just treat you like a number they truly do care for you.

I've been coming here for a couple of months now and can honestly say I'm feeling a change! It's…read morebeen a long journey with me and I've been to other physical therapy offices that weren't as good. The doctor here is very hands on and all the staff is always friendly, and happy to help! I definitely recommend coming here !

What can I say, WOW! The staff here is amazing. I am currently having physical issues from my…read morepostpartum Mike & AJ have been nothing but exceptional. Even the front desk girls are so sweet. If you need to book physical therapy sessions I'd suggest you check out Body Basics Physical Therapy.

I suffered a fracture in my knee and had to get the surgery done. My knee was swollen and i could…read morebarely bend it after the surgery. I am very fortunate to have my Physical Therapy done at Body Basics. Ryan is very professional and extremely passionate about his work. He knows exactly what he is doing and has worked really hard on my knee twice a week for the last six months now. All thanks to him that I am able to walk perfectly fine and can bend my knee now.Briana helped me with my exercises and has always pushed me to get my strength back. Thank you Ryan and Briana for taking such a good care of me. The overall environment is friendly . The facility is clean. Joanne and Jennifer at the front desk are polite and very good in making appointments . Overall , i had a very good experience at Body Basics and i am Thankful . I would highly recommend Body Basics Eastvale !

DO NOT TRUST THIS FACILITY WITH YOUR LOVED ONE. If your…read moreloved one needs professional medical care after a hospital stay, please think very carefully before choosing this facility. While the building looks nice and the rooms are private, that is where the positives end. In our experience, the medical oversight was deeply concerning. The physician refused to adjust treatment plans despite clear and ongoing signs of decline. Even as our loved one showed both objective and obvious symptoms worsening over time, no meaningful changes were made. There appeared to be a lack of proper assessments, and when serious issues were identified -- primarily because family members insisted on testing -- there was little urgency or corrective action. Staff did not consistently follow orders and did not seem to recognize signs of medical decline. Concerns raised by family were often minimized. For three days we requested that our loved one be transferred to the ER due to significant changes in mental status and severe migraine symptoms. The physician refused. When EMS was finally called, emergency personnel immediately recognized the seriousness of her condition. We had to sign a waiver to transfer her to a hospital 20 minutes away because she was considered unstable -- yet staff at the facility continued to say she was "fine." Within days of transfer, her condition deteriorated to the point where she could not speak or swallow and became nearly unresponsive. We were preparing funeral arrangements. She later described experiencing severe hallucinations and believing she was in hell. It was profoundly traumatic for her and our entire family. We also discovered she was not receiving the correct dosage of a critical medication that had been ordered by her previous facility. This likely contributed significantly to her decline. Had we left her there even one more day, we firmly believe she would not have survived. Our loved one had none of these issues prior to admission to this facility, and since receiving proper hospital care and being restored to her previous treatment plan, these issues have resolved. We will be filing formal complaints with the appropriate medical and licensing boards. In our opinion, this facility is not equipped to safely manage medically complex post-acute patients. If your loved one only needs stable rehabilitation, it may be adequate. But if they require close medical monitoring, I strongly urge you to consider other options. Our family went through an avoidable nightmare. Please advocate aggressively for your loved ones.

Stop allowing students and employees to park in your parking lot in all of the front spots,…read moreincluding handicap spots & not using a handicap placard (after coming here for a while, you start to learn who's car is who's). When we come to visit my family member, I'm often unable to find any parking, including any handicap spots (I have a placard, and the cars in these spots never have one displayed). I see employees and students lingering in their cars in the parking lots. They should be in the overflow lot across the street. Today I was unable to visit my family member, because the parking lot was completely full of students and employees. To add: the receptionist is often not present, and technically anyone can make their way into this place & go anywhere they want, making it seem unsafe for our elderly family members who reside here. Do better